Infrastructure Team/Contacts

Support and administrative requests
Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.


 * User accounts
 * 
 * See also Service/Account


 * Sugar Labs web site and wiki
 * 
 * See also Service/wiki


 * Git project hosting
 * 
 * See also Service/git


 * Sugar Planet
 * 
 * See also Sysadmin/Planet_syndication_request, Service/planet


 * DNS Management and Domains Registration
 * 
 * See also Service/Nameservers


 * Other requests
 * 

Team Contacts

 * Infrastructure Team mailing-list: http://lists.sugarlabs.org/listinfo/systems
 * IRC: #sugar on FreeNode

Services status
http://identi.ca/group/sugarlabsstatus

This Identi.ca feed sends updates about the health status of all our services and machines. Subscribe if you want to be notified.

Notifications for planned service outages are also posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

 * For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
 * For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
 * For anything else: your friendly sysadmins can be contacted at 

Core admins
For urgent matters, the core Sugar Labs sysadmins are:

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 * Bernie Innocenti, bernie on #sugar, PGP 71FF4BAC
 * Stefan Unterhauser, dogi on #sugar or #treehouse
 * Sebastian Silva, icarito on #sugar

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.