BugSquad/Email Bug Report - Revision history

Tome99 at 00:43, 24 December 2013

2013-12-24T00:43:00Z

← Older revision		Revision as of 20:43, 23 December 2013
Line 34:		Line 34:
	[[File:emailbug10.jpg\|Browse for file]]<br />		[[File:emailbug10.jpg\|Browse for file]]<br />
	<br />11. Attach the text clipping to your email.<br />		<br />11. Attach the text clipping to your email.<br />
	[[File:~~emailnug11~~.jpg\|Attach clipping]]<br />		[[File:emailbug11.jpg\|Attach clipping]]<br />
	<br />12. Your attachment is ready.<br />		<br />12. Your attachment is ready.<br />
	[[File:emailbug12.jpg\|End result]]		[[File:emailbug12.jpg\|End result]]

Tome99 at 00:41, 24 December 2013

2013-12-24T00:41:28Z

← Older revision		Revision as of 20:41, 23 December 2013
Line 37:		Line 37:
	<br />12. Your attachment is ready.<br />		<br />12. Your attachment is ready.<br />
	[[File:emailbug12.jpg\|End result]]		[[File:emailbug12.jpg\|End result]]


			[[Category:BugSquad]]

Tome99 at 00:39, 24 December 2013

2013-12-24T00:39:42Z

Tome99 at 00:36, 24 December 2013

2013-12-24T00:36:13Z

← Older revision		Revision as of 20:36, 23 December 2013
Line 12:		Line 12:


	Attaching log files to email through Sugar.		Attaching log files to email through Sugar.<br />
	# In Sugar find your Log.		1. In Sugar find your Log.<br />
	# Find the error in your Log.		[[File:Emailbug01.jpg\|Find Log]]<br />
	# Click on the Log symbol on the top left-hand corner.		<br />2. Find the error in your Log.<br />
	# There you will find a keep button. Click on it to create a text clipping.		[[File:emailbug02.jpg\|Find error]]<br />
	# The text clipping will be in your Journal.		<br />3. Click on the Log symbol on the top left-hand corner.<br />
	# Go to Browse.		[[File:emailbug03.jpg\|Click Log symbol]]<br />
	# Sign into your email.		<br />4. There you will find a keep button. Click on it to create a text clipping.<br />
	# Compose a new email.		[[File:emailbug04.jpg\|Create text clipping]]<br />
	# Enter all the text needed in your email.		<br />5. The text clipping will be in your Journal.<br />
	# Click on Browse.		[[File:emailbug05.jpg\|Text clipping in Journal]]<br />
	# Attach the text clipping to your email.		<br />6. Go to Browse.<br />
	# Your attachment is ready.		[[File:emailbug06.jpg\|Browse]]<br />
			<br />7. Sign into your email.<br />
			[[File:emailbug07.jpg\|Sign in]]<br />
			<br />8. Compose a new email.<br />
			[[File:emailbug08.jpg\|New email]]<br />
			<br />9. Enter all the text needed in your email.<br />
			<br />10. Click on browse.<br />
			[[File:emailbug10.jpg\|Browse for file]]<br />
			<br />11. Attach the text clipping to your email.<br />
			[[File:emailnug11.jpg\|Attach clipping]]<br />
			<br />12. Your attachment is ready.<br />
			[[File:emailbug12.jpg\|End result]]

Tome99: Created page with "How to send an email to report a bug # Enter sugar-devel@lists.sugarlabs.org in the To: line. # Write a short but through explanation of the error in the Subject line. # In ..."

2013-12-23T23:15:52Z

Created page with "How to send an email to report a bug # Enter sugar-devel@lists.sugarlabs.org in the To: line. # Write a short but through explanation of the error in the Subject line. # In ..."

New page

How to send an email to report a bug

# Enter sugar-devel@lists.sugarlabs.org in the To: line.
# Write a short but through explanation of the error in the Subject line.
# In the body of the email describe the error completely.
* Include the versions of all your software and hardware (if you know it).
* Report the steps you took.
* Explain what you thought was going to happen and what actually happened.
* Also add anything else that relates to the problem and make sure it is appropriate.
# Attach any log files or screenshots of the error.
# Look the email over once and make sure you haven’t forgotten anything, and then send the email.

Attaching log files to email through Sugar.
# In Sugar find your Log.
# Find the error in your Log.
# Click on the Log symbol on the top left-hand corner.
# There you will find a keep button. Click on it to create a text clipping.
# The text clipping will be in your Journal.
# Go to Browse.
# Sign into your email.
# Compose a new email.
# Enter all the text needed in your email.
# Click on Browse.
# Attach the text clipping to your email.
# Your attachment is ready.

← Older revision		Revision as of 20:39, 23 December 2013
Line 1:		Line 1:
	How to send an email to report a bug		=== How to send an email to report a bug ===

	# Enter sugar-devel@lists.sugarlabs.org in the To: line.		# Enter sugar-devel@lists.sugarlabs.org in the To: line.
	# Write a short but through explanation of the error in the Subject line.		# Write a short but through explanation of the error in the Subject line.
	# In the body of the email describe the error completely.		# In the body of the email describe the error completely.
	* Include the versions of all your software and hardware (if you know it).		::* Include the versions of all your software and hardware (if you know it).
	* Report the steps you took.		::* Report the steps you took.
	* Explain what you thought was going to happen and what actually happened.		::* Explain what you thought was going to happen and what actually happened.
	* Also add anything else that relates to the problem and make sure it is appropriate.		::* Also add anything else that relates to the problem and make sure it is appropriate.
	# Attach any log files or screenshots of the error.		# Attach any log files or screenshots of the error.
	# Look the email over once and make sure you haven’t forgotten anything, and then send the email.		# Look the email over once and make sure you haven’t forgotten anything, and then send the email.


	Attaching log files to email through Sugar.~~<br />~~		==== Attaching log files to email through Sugar. ====

	1. In Sugar find your Log.<br />		1. In Sugar find your Log.<br />
	[[File:Emailbug01.jpg\|Find Log]]<br />		[[File:Emailbug01.jpg\|Find Log]]<br />