BugSquad/Triage Guide
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Bugsquad Triage Guide
Why bug triaging is helpful?
- filter out duplications
- verify that the information, needed by the developer to fix the bug, is present
- verify that the bug is filed against the correct component
- verify that the bug has the correct software version field
Maintainers duty
- find out the priority of the bug
- assign bug to a specific milestone
How to get up to speed
Create a trac account
Create a trac account at laptop.org.
Join the sugar mailing list
To keep up to date with the recent discussion and developments we recommend joining the sugar mailing list. We might create a separate list for the Bugsquad in the future.
Read the Stock Responses
The BugSquad/TriageGuide/StockResponses are general examples of the kinds of comments that triagers should add to bug reports. Please read them carefully. In most cases you can use one of them as a comment.
Pick a bug
Use the tracker to create a query http://dev.laptop.org/query. This for example creates a query for all open http://dev.laptop.org/query?status=assigned&status=new&status=reopened&component=sugar&order=priority&col=id&col=summary&col=status&col=owner&col=type&col=milestone sugar bugs].