Sugar Labs/Contacts

From Sugar Labs
< Sugar Labs
Revision as of 14:13, 6 October 2009 by Dfarning (talk | contribs) (update address)
Jump to: navigation, search

Community Home   ·   Join   ·   Contacts   ·   Resources   ·   FAQ   ·   Roadmap   ·   To Do   ·   Events Calendar

Connect with Sugar Labs

Sugar has a growing community that is ready to help you. Because users and contributors span the globe, a key element to the project is communication. Mailing lists, forums, blogs, Internet Relay Chat (IRC), Jabber, and email provide quick and easy ways to communicate. Also, try our new, community-powered support site and tell us what you you think.

Mailing Lists

to see all the Sugar Labs mailing lists. After registering your email address with the mailing list, you will receive the discussion posts or digests of the posts made to the list server. Each list maintains an archive of all its posts. A link to the archive is available on each list's info page. For example, here is a link to the Community news archive.
You may respond to a post in the archive by clicking the author's email address (at the top of the posting). This will invoke the mailto: link to the list's address with the post's subject line and message identifiers to place your post properly in the thread.

See also the One Laptop per Child (OLPC) mailing lists and archives at

A web-view of mailing lists in a forum-like interface can be found at Nabble. Keep in mind that using Nabble has the following limitations: Nabble does not support posting to more than one mailing list at a time (cross-posting) and Nabble does not index all Sugar lists.

General Lists

    It's an Education Project (IAEP) Our main mailing list for discussions of Education and Sugar
   (See a graphic Self Organising Map for an overview of the past weeks' discussions on the list.)
    Marketing Where we discuss marketing and outreach for the Sugar Learning Platform and its parent organization, Sugar Labs
    Community News The Sugar community news weekly digest

Regional Lists

    Colombia Sugar Labs Colombia discussion
    Italy Sugar Italy coordination
    olpc-Sur A list frequented by teachers using the Sugar platform in Latin America

Project Lists

    Dextrose Deployments' XO operating system
    Sugar on a Stick (SoaS) Development of live Sugar distributions
    Summer of Code A list to support the Google Summer of Code open source development project
    Fourth Grade Math A list supporting the development of activities for the Math4 Project
    School Server A list for discussions on the School Server, XS (XO school Server)

Developer Lists

    Sugar-devel The Sugar and Activity developers' email list
   (See the graphic Self Organising Map archive for an overview of past months' discussions.)
    Bugs E-mail feed from the Sugar Labs bug tracking system
    Sugar-Desarrollo A Spanish language Sugar developers' mailing list
    olpc The Fedora-OLPC Project for OLPC XO operating systems that include a Sugar distribution
    devel The OLPC system hardware and software developers' email list

Systems Infrastructure

    Systems A list for those supporting the Sugar Labs systems infrastructure

Starting a new list

The best way to start a new mailing list is to begin a discussion on a current list that's related to the topic. Once the discussion becomes active, ask for a separate list for that topic.

When a critical mass of people are regularly discussing the same topic, email the following information to the IAEP list:

  1. The name for the new mailing list, with alternative names in case the first one is taken
  2. A description of the list, its purpose, and why it's needed (being able to say "we've been talking on this other list for a while, and the discussion has grown too big, see these archive links" is helpful)
  3. The name/email of the list administrator, and of at least one other moderator (minimum, one admin and one moderator)
  4. At least 10 names/email addresses of people who want to be the initial subscribers


Support Forums

You can ask a question, share an idea, report a problem, and give praise.
It includes project blueprints, bug tracking, and a place to ask questions.
Total posts: 9344 • Total topics: 1922 • Total members: 3757 • 26 March 2009 (EDT)

General Discussion

  • OLPC News Forums - A popular forum site, but not frequented by core developers.
Total posts: 28249 • Total topics: 3344 • Total members: 3742 • 26 March 2006 (EDT)


Planet OLPC and Planet Sugar Labs - These aggregate a number of popular blogs on Sugar and OLPC. Contact for adding more blogs to this feed.

IRC, Internet Relay Chat

Most Sugar Labs chat takes place on IRC (see Internet Relay Chat).

  • The IRC activity allows access to IRC from within the Sugar environment.
  • You can use a computer-based client to log in to IRC, such as Pidgin or X-Chat. This link should work for such clients: irc://
  • Or, use a browser add-on (like ChatZilla for the FireFox web browser, where the above link will also work).
  • Easiest, might be this web browser-based service provided by freenode through qwebirc to chat on #sugar now.

IRC is mainly designed for group communication in discussion 'channels', but allows for personal chat and data transfer as well.

The Sugar Labs Community uses a series of channels in the network.

IRC channel discussion archives

  • Archives of many Sugar-related IRC channels are generated automatically by an IRC bot and are indexed here. channels

#sugar or irc:// For day-to-day Sugar development—a casual, friendly place where Sugar developers collaborate.
#sugar-meeting or irc:// A channel for scheduled Sugar Labs meetings. See the Sugar Labs event calendar.
#fedora-olpc or irc:// A channel for the Fedora development project for OLPC XOs and a Sugar distribution. See the project page. channels

#schoolserver or irc:// The meeting channel for the XS, the XO school Server.
(Not active in September 2009.)
#treehouse or irc:// The meeting channel for the Treehouse - Hosting

How to use IRC channels

  • A web-based chat for channels is qwebirc, with nickname: (whatever you like), and channel: #sugar (or whatever other channel you're trying to get into).
  • A web-based chat for other channels is Mibbit, with nickname: (whatever you like), server:, and channel: #schoolserver (or whatever other channel you're trying to get into). It also includes an in-line translation service that is helpful when other languages are used. (Connections via mibbit are no longer supported on freenode. You may wish to consider using instead. Further information over at
  • Some helpful resources are here, and this tutorial, which also includes basic commands.
  • Learn about IRC etiquette. Try here, here, or here.
  • For IRC under sugar, install the latest Sugar IRC activity.
  • In Pidgin you can configure IRC and then Add a Chat to your Buddy list. Select the IRC channel from the drop-down menu, and enter the name of the channel. You can set Pidgin to open channels automatically whenever it starts up.
  • In a traditional IRC client, you join a channel with the /join command, for example, enter /join #sugar in the input box.
  • Connect to one of the above channels, and say hello. You will see a list of the handles (on-line names) of the people in the channel, and the conversation will appear in a scrolling window. Type your message in the command entry area, and press return.
  • Instructions for using the meeting log robot are here.

Jabber Networks

While the OLPC XO-1 is designed with mesh wireless networking built in (where users can connect to each other without having a central wireless internet router/connection), Sugar users around the world may not be able to connect with others using the platform unless it's through the Internet, since mesh networking relies on a concentration of users (for example, in a classroom, school or business environment).

Jabber networks link Sugar users to each other in order to chat, interact and collaborate. There are global Sugar Jabber networks, or regional ones hosted by organizations and individuals around the world. You can choose whichever Jabber network you wish to connect to. Connecting Sugar to one of these networks will greatly enhance your Sugar experience.


Sugar Labs contacts

Sugar Labs is led by its Oversight Board. The executive director is Walter Bender (walter AT sugarlabs DOT org).

We also have an ombudsman who will help mediate any disputes (ombudsman AT sugarlabs DOT org).

Journalists can call +1.857.254.1100 or e-mail Sugar Labs Public Relations (pr AT sugarlabs DOT org).

See our community contacts index for additional contacts.


You also may contact us by mail:

Sugar Labs
P.O. Box 312
Onalaska, WI 54650