Features/Social Help - Revision history

Godiard at 14:49, 21 July 2015

2015-07-21T14:49:15Z

← Older revision		Revision as of 10:49, 21 July 2015
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	<noinclude>		<noinclude>
	[[Category:~~Feature Page Incomplete]]~~		[[Category:FeatureLanded\|.]]
	~~[[Category:Feature~~\|.]]
	</noinclude>		</noinclude>

Quozl: /* How To Test */

2015-07-07T03:47:40Z

How To Test

← Older revision		Revision as of 23:47, 6 July 2015
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	# Apply the patches,		# Apply the patches,
	# Start TurtleBlocks (for example),		# Start TurtleBlocks (for example),
	# Open the frame, right click the activity icon, and click the help menu item (or type Alt-~~Ctrl~~-H),		# Open the frame, right click the activity icon, and click the help menu item (or type Alt-Shift-H),
	# Select the social help option.		# Select the social help option.

	== User Experience ==		== User Experience ==
	They will be able to access easy help from the developers and community.		They will be able to access easy help from the developers and community.

Quozl: mail no longer required, per sam

2015-07-07T03:34:55Z

mail no longer required, per sam

← Older revision		Revision as of 23:34, 6 July 2015
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	To create an easily accessible, highly usable platform that Sugar users can use to discuss, debate and share ideas about everything related to Sugar. It is a forum, activity and item in the current activity palette.		To create an easily accessible, highly usable platform that Sugar users can use to discuss, debate and share ideas about everything related to Sugar. It is a forum, activity and item in the current activity palette.

	Sugar Labs provides a forum. Using the Sugar Labs forum requires:		Sugar Labs provides a forum. Using the Sugar Labs forum requires creating a forum account, which is offered on first use.
	* an e-mail account, and;
	* creating a forum account.

	~~It is not possible to use the Sugar Labs forum without e-mail.~~ Alternative forums can be provided by deployments,. These forums must be designed for the purpose, and configured into the build of Sugar.		Alternative forums can be provided by deployments. These forums must be designed for the purpose, and configured into the build of Sugar.

	An alternative forum is configured by setting the ''social-help-server'' key in the ''org.sugarlabs.collaboration'' schema, for example by using a vendor override. See also [http://dev.laptop.org/git/projects/olpc-os-builder/commit/?id=e5da9b3 olpc-os-builder] and [https://developer.gnome.org/gio/stable/GSettings.html GSettings].		An alternative forum is configured by setting the ''social-help-server'' key in the ''org.sugarlabs.collaboration'' schema, for example by using a vendor override. See also [http://dev.laptop.org/git/projects/olpc-os-builder/commit/?id=e5da9b3 olpc-os-builder] and [https://developer.gnome.org/gio/stable/GSettings.html GSettings].
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	This is not a blocker.		This is not a blocker.
	== Release Note ==		== Release Note ==
	Added Social Help. Social Help lets users connect with each other and developers to fix bugs, get help and discuss activities~~. Requires an e-mail account~~.		Added Social Help. Social Help lets users connect with each other and developers to fix bugs, get help and discuss activities.

	Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])		Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])

Quozl: add detail on how to configure alternative forum

2015-05-27T01:57:49Z

add detail on how to configure alternative forum

← Older revision		Revision as of 21:57, 26 May 2015
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	* creating a forum account.		* creating a forum account.

	It is not possible to use the Sugar Labs forum without e-mail. Alternative forums can be provided by deployments. These forums must be designed for the purpose, and configured into the build of Sugar.		It is not possible to use the Sugar Labs forum without e-mail. Alternative forums can be provided by deployments,. These forums must be designed for the purpose, and configured into the build of Sugar.

			An alternative forum is configured by setting the ''social-help-server'' key in the ''org.sugarlabs.collaboration'' schema, for example by using a vendor override. See also [http://dev.laptop.org/git/projects/olpc-os-builder/commit/?id=e5da9b3 olpc-os-builder] and [https://developer.gnome.org/gio/stable/GSettings.html GSettings].

	== Benefit to Sugar ==		== Benefit to Sugar ==

Quozl at 03:24, 26 May 2015

2015-05-26T03:24:10Z

← Older revision		Revision as of 23:24, 25 May 2015
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	== Detailed Description ==		== Detailed Description ==
	To create an easily accessible, highly usable platform that ~~sugar~~ users can use to discuss, debate and share ideas about everything related to ~~sugar~~. It is a forum, activity and item in the current activity palette.		To create an easily accessible, highly usable platform that Sugar users can use to discuss, debate and share ideas about everything related to Sugar. It is a forum, activity and item in the current activity palette.

	Sugar Labs provides a forum. Using the Sugar Labs forum requires:		Sugar Labs provides a forum. Using the Sugar Labs forum requires:
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	Walter says: People are social and learning is social. Having a forum for sharing ideas and help is invaluable -- especially in light of the decentralized nature of the Sugar community. While the developer community is comfortable with IRC, we have not been successful in getting our user community to use it: they are seeming more comfortable with web tools (e.g. there is a large community of teachers using Facebook to discuss Sugar.) It would of course be better to have a FOSS solution. But also one that didn't require a lot of maintenance and support by the Sugar developer community. Hence, a connection to an existing FOSS platform would be attractive.		Walter says: People are social and learning is social. Having a forum for sharing ideas and help is invaluable -- especially in light of the decentralized nature of the Sugar community. While the developer community is comfortable with IRC, we have not been successful in getting our user community to use it: they are seeming more comfortable with web tools (e.g. there is a large community of teachers using Facebook to discuss Sugar.) It would of course be better to have a FOSS solution. But also one that didn't require a lot of maintenance and support by the Sugar developer community. Hence, a connection to an existing FOSS platform would be attractive.

	Prasoon says: If this project is successfully completed, the users will have instant access to a discussion platform on which they can ask any question related to ~~sugar~~. Over time, this information will develop itself into a repository of information where most common questions related to the platform would be present. This repository of information will be hugely beneficial for the ~~sugar~~ community.		Prasoon says: If this project is successfully completed, the users will have instant access to a discussion platform on which they can ask any question related to Sugar. Over time, this information will develop itself into a repository of information where most common questions related to the platform would be present. This repository of information will be hugely beneficial for the Sugar community.

	Sai Vineet says: There is currently no way to get instant help from real people from inside Sugar, except the IRC activity, which sadly is too complicate and distributed(hard to find stuff which one needs, no logs, there are security problems). We really need a way to get children help quickly, and this is what this project will give us. It will, with time, also become a full help repository, and also a way for children to talk and discuss things in a more social manner than it is now. Thus the Social Help project is invaluable to Sugar and it's vision, that learning is a social process.		Sai Vineet says: There is currently no way to get instant help from real people from inside Sugar, except the IRC activity, which sadly is too complicate and distributed(hard to find stuff which one needs, no logs, there are security problems). We really need a way to get children help quickly, and this is what this project will give us. It will, with time, also become a full help repository, and also a way for children to talk and discuss things in a more social manner than it is now. Thus the Social Help project is invaluable to Sugar and it's vision, that learning is a social process.
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	The new design is a menu item and a popup.		The new design is a menu item and a popup.

	The ~~web site~~ is hosted on Sugar Labs server ''freedom''. See the service page ([[Service/Social Help]]).		The forum is hosted on Sugar Labs server ''freedom''. See the service page ([[Service/Social Help]]).

	==User Interface Design==		==User Interface Design==
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	This is not a blocker.		This is not a blocker.
	== Release Note ==		== Release Note ==
	Added Social Help. Social Help lets users connect with ~~you~~ and ~~connect with~~ developers to fix bugs, get help and discuss activities.		Added Social Help. Social Help lets users connect with each other and developers to fix bugs, get help and discuss activities. Requires an e-mail account.

	Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])		Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])

Quozl: describe forum requirements, from talk page, rewritten.

2015-05-26T03:21:15Z

describe forum requirements, from talk page, rewritten.

← Older revision		Revision as of 23:21, 25 May 2015
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	== Detailed Description ==		== Detailed Description ==
	To create an easily accessible, highly usable platform that sugar users can use to discuss, debate and share ideas about everything related to sugar. It is a ~~discourse~~ forum, activity and item in the current activity palette.		To create an easily accessible, highly usable platform that sugar users can use to discuss, debate and share ideas about everything related to sugar. It is a forum, activity and item in the current activity palette.

			Sugar Labs provides a forum. Using the Sugar Labs forum requires:
			* an e-mail account, and;
			* creating a forum account.

			It is not possible to use the Sugar Labs forum without e-mail. Alternative forums can be provided by deployments. These forums must be designed for the purpose, and configured into the build of Sugar.

	== Benefit to Sugar ==		== Benefit to Sugar ==

Quozl: typos and style cleanup

2015-05-25T23:30:58Z

typos and style cleanup

← Older revision		Revision as of 19:30, 25 May 2015
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	== Detailed Description ==		== Detailed Description ==
	To create an easily accessible, highly usable platform that sugar users can use to discuss, debate and share ideas about everything related to sugar. It is a discourse forum , activity and item in the current activity palette.		To create an easily accessible, highly usable platform that sugar users can use to discuss, debate and share ideas about everything related to sugar. It is a discourse forum, activity and item in the current activity palette.

	== Benefit to Sugar ==		== Benefit to Sugar ==
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	== Scope ==		== Scope ==
	The old design is is just an activity and a menu item... not ~~tooo~~ big. Look at the ~~pr:~~ https://github.com/sugarlabs/sugar/pull/391		The old design is just an activity and a menu item... not too big. Look at the [https://github.com/sugarlabs/sugar/pull/391 pull request #391].

	The new design is a menu item and a popup.		The new design is a menu item and a popup.

	The ~~website~~ is hosted on freedom. See the service page ([[Service/Social Help]]).		The web site is hosted on Sugar Labs server ''freedom''. See the service page ([[Service/Social Help]]).

	==UI Design==		==User Interface Design==
	[[File:Social-help-design-3.png\|alt=Social Help popup\|none\|thumb\|454x454px\|Social Help popup]]		[[File:Social-help-design-3.png\|alt=Social Help popup\|none\|thumb\|454x454px\|Social Help popup]]
	[[File:Social-help-settings-view.png\|alt=Social Help section in the Network settings\|none\|thumb\|453x453px\|Social Help section in the Network settings]]		[[File:Social-help-settings-view.png\|alt=Social Help section in the Network settings\|none\|thumb\|453x453px\|Social Help section in the Network settings]]
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	This adds an extra configuration item in the settings.		This adds an extra configuration item in the settings.
	== How To Test ==		== How To Test ==
	# Apply the patches		# Apply the patches,
	# Start TurtleBlocks (for example)		# Start TurtleBlocks (for example),
	# Open the frame		# Open the frame, right click the activity icon, and click the help menu item (or type Alt-Ctrl-H),
	~~# Right~~ click the activity icon		# Select the social help option.
	~~# Click~~ the help menu item
	# Select the social help option
	== User Experience ==		== User Experience ==
	They will be able to access easy help from the developers and community.		They will be able to access easy help from the developers and community.
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	== Contingency Plan ==		== Contingency Plan ==
	This is not a blocker		This is not a blocker.
	== Release Note ==		== Release Note ==
	Added Social Help. Social Help lets users connect with you connect with developers to fix bugs, get help and discuss activities.		Added Social Help. Social Help lets users connect with you and connect with developers to fix bugs, get help and discuss activities.

	Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])		Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])
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	* Design 2 patch: https://github.com/sugarlabs/sugar/pull/483		* Design 2 patch: https://github.com/sugarlabs/sugar/pull/483
	* Design 1 patch: https://github.com/sugarlabs/sugar/pull/391		* Design 1 patch: https://github.com/sugarlabs/sugar/pull/391
	* See [[{{TALKPAGENAME}}\|the discussion tab for this feature.]] ~~<!-- This adds a link to the "discussion" tab associated with your page. This provides the ability to have ongoing comments or conversation without bogging down the main feature page. -->~~		* See [[{{TALKPAGENAME}}\|the discussion tab for this feature.]]

SAMdroid: Spelling

2015-05-01T11:36:18Z

Spelling

← Older revision		Revision as of 07:36, 1 May 2015
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	== Summary ==		== Summary ==
	Social Help adds away for users to post questions on an open ~~fourm~~ for developers or other users to answer.		Social Help adds away for users to post questions on an open forum for developers or other users to answer.

	== Owner ==		== Owner ==

SAMdroid: Add latest patch link

2015-05-01T11:34:32Z

Add latest patch link

← Older revision		Revision as of 07:34, 1 May 2015
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	== Comments and Discussion ==		== Comments and Discussion ==

			* Latest patch: https://github.com/sugarlabs/sugar/pull/494
	* Design 2 patch: https://github.com/sugarlabs/sugar/pull/483		* Design 2 patch: https://github.com/sugarlabs/sugar/pull/483
	* Design 1 patch: https://github.com/sugarlabs/sugar/pull/391		* Design 1 patch: https://github.com/sugarlabs/sugar/pull/391
	* See [[{{TALKPAGENAME}}\|the discussion tab for this feature.]] <!-- This adds a link to the "discussion" tab associated with your page. This provides the ability to have ongoing comments or conversation without bogging down the main feature page. -->		* See [[{{TALKPAGENAME}}\|the discussion tab for this feature.]] <!-- This adds a link to the "discussion" tab associated with your page. This provides the ability to have ongoing comments or conversation without bogging down the main feature page. -->

SAMdroid: General updates

2015-05-01T11:32:25Z

General updates

← Older revision		Revision as of 07:32, 1 May 2015
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	== Summary ==		== Summary ==
	Social Help adds away for users to post questions on an open fourm for developers or other users to answer.		Social Help adds away for users to post questions on an open fourm for developers or other users to answer.

	~~[https://www.youtube.com/watch?v=_WzwVZ60Tbw Please see the 10sec video summary!]~~

	== Owner ==		== Owner ==
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	==UI Design==		==UI Design==
	~~Adds a thing in the activity palette, but that isn't too big. There will need to be a logo for the social~~ help ~~fourm and activity~~.		[[File:Social-help-design-3.png\|alt=Social Help popup\|none\|thumb\|454x454px\|Social Help popup]]
			[[File:Social-help-settings-view.png\|alt=Social Help section in the Network settings\|none\|thumb\|453x453px\|Social Help section in the Network settings]]
	~~The new design also adds a~~ popup ~~with a merged native/web toolbar. It looks nice, but that is just my opinion.~~		This adds a view-switcher in the help view to let users view social help.

	[[File:~~Socialhelp~~-~~new~~-~~design~~-~~popup~~.png\|thumb\|~~352x352px~~\|Social Help ~~popup (new design)~~]]

			This adds an extra configuration item in the settings.
	== How To Test ==		== How To Test ==
	# Apply the patches		# Apply the patches
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	# Open the frame		# Open the frame
	# Right click the activity icon		# Right click the activity icon
	# Click the menu ~~to open~~ social help		# Click the help menu item
			# Select the social help option
	== User Experience ==		== User Experience ==
	They will be able to access easy help from the developers and community.		They will be able to access easy help from the developers and community.

	== Dependencies ==		== Dependencies ==
	New design: ~~None~~		New design: SoupGNOME (already a [[Activities/Browse\|Browse]] dependency)

	Old design: It depends on the social help activity (another browse clone): https://github.com/prasoon2211/sugar-social-help		Old design: It depends on the social help activity (another browse clone): https://github.com/prasoon2211/sugar-social-help

	== Contingency Plan ==		== Contingency Plan ==
	~~[[User:SAMdroid\|SAMdroid]] ([[User talk:SAMdroid\|talk]]) Why does this even exsist in the template?~~		This is not a blocker

	* Use IRC
	* Ask people IRL
	* Just host a ~~fourm and tell everyone the link~~

	== Release Note ==		== Release Note ==
	Added Social Help. Social Help lets users connect with you connect with developers to fix bugs, get help and discuss activities.		Added Social Help. Social Help lets users connect with you connect with developers to fix bugs, get help and discuss activities.

			Include video summary link, if updated by release time ([https://www.youtube.com/watch?v=_WzwVZ60Tbw old version])

	== Comments and Discussion ==		== Comments and Discussion ==

	* ~~See the new github~~ patch: https://github.com/sugarlabs/sugar/pull/483		* Design 2 patch: https://github.com/sugarlabs/sugar/pull/483
	* ~~See the old github pr~~: https://github.com/sugarlabs/sugar/pull/391		* Design 1 patch: https://github.com/sugarlabs/sugar/pull/391
	* See [[{{TALKPAGENAME}}\|the discussion tab for this feature.]] <!-- This adds a link to the "discussion" tab associated with your page. This provides the ability to have ongoing comments or conversation without bogging down the main feature page. -->		* See [[{{TALKPAGENAME}}\|the discussion tab for this feature.]] <!-- This adds a link to the "discussion" tab associated with your page. This provides the ability to have ongoing comments or conversation without bogging down the main feature page. -->