Infrastructure Team/Contacts: Difference between revisions
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== | == Team coordinator == | ||
{{:Infrastructure Team/Coordinator}} | {{:Infrastructure Team/Coordinator}} | ||
== Support and administrative requests == | == Support and administrative requests == | ||
; | '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. | ||
:< | |||
:See also [[Service/ | ;User accounts | ||
:<accounts AT sugarlabs DOT org> | |||
:See also [[Service/Account]] | |||
;Sugar Labs web site and wiki | |||
:<webmaster AT sugarlabs DOT org> | |||
:See also [[Service/wiki]] | |||
;Git project hosting | |||
:<gitmaster AT sugarlabs DOT org> | |||
:See also [[Service/git]] | |||
;Sugar Planet | ;Sugar Planet | ||
:<planetmaster AT sugarlabs DOT org> | :<planetmaster AT sugarlabs DOT org> | ||
:See also [[Sysadmin/Planet_syndication_request]] | :See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]] | ||
;DNS Management and Domains Registration | |||
:<hostmaster AT sugarlabs DOT org> | |||
:See also [[Service/Nameservers]] | |||
; | ;Other requests | ||
:<sysadmin AT sugarlabs DOT org> | :<sysadmin AT sugarlabs DOT org> | ||
== Team Contacts == | == Team Contacts == | ||
* Infrastructure Team mailing-list: | * Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems | ||
* | * Matrix: https://matrix.to/#/#sugar-systems:matrix.org | ||
== Services status == | == Services status == | ||
Notifications for planned service outages are posted ahead of time on our | |||
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | ||
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;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts | ;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts | ||
;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]: consult the specific [[Machine]] page for a list of sysadmin contacts | ;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts | ||
;For anything else: your friendly sysadmins | ;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>''' | ||
== Core admins == | == Core admins == | ||
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For urgent matters, the core Sugar Labs sysadmins are: | For urgent matters, the core Sugar Labs sysadmins are: | ||
* [[User:Bernie|Bernie Innocenti]], ''' | * [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4] | ||
* [[User: | * Alex Perez, '''MrBIOS''' on #sugar / FreeNode | ||
* [[User: | * [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar] | ||
* [[User: | * [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar] | ||
* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7] | |||
For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. | For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. | ||