Hhardy
Joined 18 August 2008
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* 33 years of experience in the computer field. | * 33 years of experience in the computer field. | ||
* 20 years of experience as a system and network administrator. | * 20 years of experience as a system and network administrator. | ||
* Network, web site, e-commerce, DNS and email administration for more than 56,000 Internet domains. | * Network, web site, e-commerce, DNS and email administration for more than | ||
56,000 Internet domains. | |||
* Evaluate and integrate new and existing technologies. | * Evaluate and integrate new and existing technologies. | ||
* Expert in infrastructure, network and computer security. | * Expert in infrastructure, network and computer security. | ||
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Washtenaw Community College | Washtenaw Community College | ||
Part-time faculty, Computer Information Systems (April 2007-now, currently not teaching any classes) | Part-time faculty, Computer Information Systems (April 2007-now, currently not | ||
teaching any classes) | |||
* Teach Introduction to Linux | * Teach Introduction to Linux | ||
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1997. Interim Senior UNIX Systems Administrator. (before/during going to Sweden) | 1997. Interim Senior UNIX Systems Administrator. (before/during going to Sweden) | ||
* Provide system administration for multiple Unix systems at Washtenaw Community College (WCC). | * Provide system administration for multiple Unix systems at Washtenaw Community | ||
* Install, maintain, and upgrade hardware and software on following platforms: HP (HPUX), SUN(SunOS,Solaris,LINUX), | College (WCC). | ||
* Install, maintain, and upgrade hardware and software on following platforms: HP | |||
(HPUX), SUN(SunOS,Solaris,LINUX), | |||
DG (DGUX), PC compatible (LINUX). | DG (DGUX), PC compatible (LINUX). | ||
* Maintain host security on all WCC servers. | * Maintain host security on all WCC servers. | ||
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1996. UNIX Systems Administrator. (after returning from Sweden) | 1996. UNIX Systems Administrator. (after returning from Sweden) | ||
* Install and administrate communications systems for large (10,000+ students) community college. | * Install and administrate communications systems for large (10,000+ students) | ||
* Administer World Wide Web, Internet Relay Chat and other services for $20,000,000 DARPA-funded Conduit project. | community college. | ||
* Administer World Wide Web, Internet Relay Chat and other services for $20,000,000 | |||
DARPA-funded Conduit project. | |||
* Install and maintain hardware and software systems. | * Install and maintain hardware and software systems. | ||
* Install and administer Internet communications services such as RealAudio and majordomo. | * Install and administer Internet communications services such as RealAudio and majordomo. | ||
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* Install, configure and use monitoring tools such as Big Sister, MRTG. | * Install, configure and use monitoring tools such as Big Sister, MRTG. | ||
* Responsible for computer security procedures including firewall administration, NAT, | * Responsible for computer security procedures including firewall administration, NAT, | ||
virus protection, applying security patches, running security scanners such as nmap and nessus. | virus protection, applying security patches, running security scanners such as | ||
nmap and nessus. | |||
* Install, configure and administrate Bugzilla bug tracking system. | * Install, configure and administrate Bugzilla bug tracking system. | ||
* Administer remote and local email systems. | * Administer remote and local email systems. | ||
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* Propose, design, build, install, configure, evaluate and report performance characteristics | * Propose, design, build, install, configure, evaluate and report performance characteristics | ||
of the Webscreen WS-100 device. | of the Webscreen WS-100 device. | ||
* Perform two weeks of synergy testing with Webscreen and Cisco hardware at Comstor facility in | * Perform two weeks of synergy testing with Webscreen and Cisco hardware at Comstor | ||
facility in Cirencester, UK. | |||
* Write up and report performance and synergy testing results for Webscreen. | * Write up and report performance and synergy testing results for Webscreen. | ||
* Advise on installation and development of collaborative systems. | * Advise on installation and development of collaborative systems. | ||
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* Install and configure Red Hat 9 systems. | * Install and configure Red Hat 9 systems. | ||
* Troubleshoot and repair hardware issues. | * Troubleshoot and repair hardware issues. | ||
* Assist in establishing VPN to connect Michigan and Eastern European offices (SSH and Free S/WAN). | * Assist in establishing VPN to connect Michigan and Eastern European offices (SSH and | ||
Free S/WAN). | |||
* Virus check Windows boxes. | * Virus check Windows boxes. | ||
* Install, configure and monitor system IDS and monitoring software including MRTG, Big Brother and SNORT. | * Install, configure and monitor system IDS and monitoring software including MRTG, Big | ||
* Install, configure and use security scanning software including tcpdump, SAINT and nmap. | Brother and SNORT. | ||
* Install, configure and use security scanning software including tcpdump, SAINT and | |||
nmap. | |||
* Draft Appropriate Use Policy. | * Draft Appropriate Use Policy. | ||
* Assist in website administration. | * Assist in website administration. | ||
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2003 Author | 2003 Author | ||
* Write 8,000 word article on the 'History and Development of the Internet' for Encyclopedia of International | * Write 8,000 word article on the 'History and Development of the Internet' for | ||
Encyclopedia of International | |||
Media and Communications. | Media and Communications. | ||
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* Analyze corporate email security needs and provide specific recommendations. | * Analyze corporate email security needs and provide specific recommendations. | ||
* Assist in analysis of Webscreen DDoS security tool and platform. Provide information regarding security testing | * Assist in analysis of Webscreen DDoS security tool and platform. Provide information | ||
regarding security testing | |||
and certification processes in US and EU. Recommend testing platforms and procedures. | and certification processes in US and EU. Recommend testing platforms and procedures. | ||
* Perform technical diligence to evaluate Cambridge Internetworking gigabit Ethernet technology. | * Perform technical diligence to evaluate Cambridge Internetworking gigabit Ethernet | ||
technology. | |||
Allstate Insurance Corporation | Allstate Insurance Corporation | ||
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2000 Consultant, Enterprise Systems Management. | 2000 Consultant, Enterprise Systems Management. | ||
* Provide strategic insight into deployment of multi-hundred million dollar multi-channel strategic sales initiative. | * Provide strategic insight into deployment of multi-hundred million dollar multi-channel | ||
strategic sales initiative. | |||
* Assist in identifying and refining 24x7 system operator and on-call procedures. | * Assist in identifying and refining 24x7 system operator and on-call procedures. | ||
* Review deployment and testing plans. | * Review deployment and testing plans. | ||
* Identify potential areas of concern regarding security and disaster planning. | * Identify potential areas of concern regarding security and disaster planning. | ||
* Provide on-site support for Stage I deployment of Multi Access Initiative services at DIGEX facility in Maryland. | * Provide on-site support for Stage I deployment of Multi Access Initiative services at | ||
DIGEX facility in Maryland. | |||
* Assist in planning load and fail-over testing activities. | * Assist in planning load and fail-over testing activities. | ||
* Assist in identifying and reviewing software and monitoring technologies. | * Assist in identifying and reviewing software and monitoring technologies. | ||
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1998-2000 Senior Systems Administrator. | 1998-2000 Senior Systems Administrator. | ||
* Design and implementation of technical solutions for Verio for both internal and customer use, including: | * Design and implementation of technical solutions for Verio for both internal and customer | ||
use, including: | |||
* General system administration functions such as backups and performance optimization. | * General system administration functions such as backups and performance optimization. | ||
* Maintain site security. | * Maintain site security. | ||
* Practice intrusion detection, pro-active security measures such as port scanning and active and passive | * Practice intrusion detection, pro-active security measures such as port scanning and | ||
active and passive | |||
virus detection/removal, and incident recovery. | virus detection/removal, and incident recovery. | ||
* Troubleshooting procedures and tools. | * Troubleshooting procedures and tools. | ||
* Documentation of network infrastructure. | * Documentation of network infrastructure. | ||
* Administer 56,000+ Internet domains. | * Administer 56,000+ Internet domains. | ||
* Host several hundred corporate websites including some well-known brand names and several Fortune 500 accounts. | * Host several hundred corporate websites including some well-known brand names and several | ||
Fortune 500 accounts. | |||
* Setup and administer email, news, realvideo, web, ftp, Oracle, ColdFusion and other services. | * Setup and administer email, news, realvideo, web, ftp, Oracle, ColdFusion and other services. | ||
* Administer email system processing more than 7,000,000 messages per day. | * Administer email system processing more than 7,000,000 messages per day. | ||
* Administer e-commerce Oracle database doing more than 60,000,000 transactions per day. | * Administer e-commerce Oracle database doing more than 60,000,000 transactions per day. | ||
* Setup and administer system monitoring tools such as Big Brother, MRTG. | * Setup and administer system monitoring tools such as Big Brother, MRTG. | ||
* Acting Engineering Manager August 1998-July 1999--recommend hire, fire and lead 5 member engineering team at | * Acting Engineering Manager August 1998-July 1999--recommend hire, fire and lead 5 member | ||
engineering team at Ann Arbor office. | |||
* Senior Systems Administrator for Verio-Santa Cruz (Webcom) July 1999-February, 2000. Supervise system administration | * Senior Systems Administrator for Verio-Santa Cruz (Webcom) July 1999-February, 2000. Supervise | ||
system administration staff. Administer network with more than 100 computers including Sun enterprise | |||
4500, 4000, 3000, 1000; Linux and Windows NT/Win 2k OS. | |||
* Custom programming for the Web Hosting Service using PERL, C, shell scripts and other languages and tools. | * Custom programming for the Web Hosting Service using PERL, C, shell scripts and other languages and | ||
* Work with other engineering staff to continuously improve the quality of service, define operational metrics, and | tools. | ||
* Work with other engineering staff to continuously improve the quality of service, define | |||
operational metrics, and refine the procedures used by the engineering staff. | |||
* Provide leadership to the engineering staff. | * Provide leadership to the engineering staff. | ||
* Experience with firewalls: Raptor, Checkpoint, and with Cisco 3640 routers | * Experience with firewalls: Raptor, Checkpoint, and with Cisco 3640 routers | ||
* Extensive use of BSDI, Solaris, NT4.0, Linux. Also supporting IRIX, AIX, HPUX, Win 98, Mac OS, NetBSD, FreeBSD. | * Extensive use of BSDI, Solaris, NT4.0, Linux. Also supporting IRIX, AIX, HPUX, Win 98, Mac OS, | ||
* Hardware and software installation and maintenance including customer kernel configuration and compilation. | NetBSD, FreeBSD. | ||
* Act as postmaster for several thousand corporate email accounts. Deal with spam and other issues relating to | * Hardware and software installation and maintenance including customer kernel configuration and | ||
compilation. | |||
* Act as postmaster for several thousand corporate email accounts. Deal with spam and other issues | |||
relating to email use/abuse. | |||
* Prepare for and deal with emergency issues such as power outages, floods, and network outages. | * Prepare for and deal with emergency issues such as power outages, floods, and network outages. | ||
* Serve as highest-level escalation for engineering support issues. Lead on-call 24x7 staff. Interface and coordinate with | * Serve as highest-level escalation for engineering support issues. Lead on-call 24x7 staff. Interface and | ||
coordinate with Verio Network Operations and other Verio engineering groups. | |||
* Coordinate shutdown of Ann Arbor Verio Web Hosting (former Branch Internet) site--left on after all other staff terminated. | * Coordinate shutdown of Ann Arbor Verio Web Hosting (former Branch Internet) site--left on after all other | ||
staff terminated. Completed transition out of this facility July 1999. | |||
Department of Media and Communications, University of Kalmar, Sweden | Department of Media and Communications, University of Kalmar, Sweden | ||
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1996-1997. Guest Lecturer (One year full-time appointment). | 1996-1997. Guest Lecturer (One year full-time appointment). | ||
* Teach university courses in media and computer mediated communications. Design and implement collaborative work environments | * Teach university courses in media and computer mediated communications. Design and implement collaborative | ||
work environments and computer mediated communications systems. Install and maintain BSD, LINUX, SOLARIS, | |||
* System administration responsibility for pop and SMTP email server with more than 1000 user accounts, mcfs1.mc.hik.se. Install | Windows NT and Windows 95 Internet systems. | ||
* System administration responsibility for pop and SMTP email server with more than 1000 user accounts, | |||
mcfs1.mc.hik.se. Install and administer security and encryption systems including SSH, S/KEY, and PGP. Install | |||
and administer NTP (Network Time Protocol) level 2 server. | |||
* Develop and write departmental Acceptable Use Policy. | * Develop and write departmental Acceptable Use Policy. | ||
* Assist with administration and support of one of the (at that time) 40 largest FTP (File Transfer Protocol) sites in the world, | * Assist with administration and support of one of the (at that time) 40 largest FTP (File Transfer Protocol) | ||
sites in the world, ftp.mc.hik.se, with more than 400,000 files online. | |||
* Assist with administration and support of one of the most popular and widely used WWW (World Wide Web) sites in Sweden, | * Assist with administration and support of one of the most popular and widely used WWW (World Wide Web) sites | ||
in Sweden, www.mc.hik.se. | |||
* Develop and teach distance classes in Internet and Media. | * Develop and teach distance classes in Internet and Media. | ||
* Teach Internet administration, ethics and security. | * Teach Internet administration, ethics and security. | ||
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Euclid, Ohio | Euclid, Ohio | ||
* 1978-1979. Educator and Software Technician. Develop and teach computer user and programming classes to Radio Shack | * 1978-1979. Educator and Software Technician. Develop and teach computer user and programming classes to | ||
Radio Shack employees and customers. During my tenure, our center was #2 in the country among Radio | |||
Shack Computer Centers in educational sales and #1 in return educational sales. | |||