Hhardy

Henry Edward Hardy, systems admin for OLPC from Feb 2008. Hhardy 00:09, 19 August 2008 (UTC)

public key

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My chief priorities for SugarLabs

1. Improve sugar as a tool for learning, communicating; creating ideas, love and joy.
2. Remain independent of undue corporate or government control or influence.
3. Foster a community with substantive and constructive discussion.
4. Not let egotism and pride get in the way of humbleness and consideration for others.
5. Improve the build and release process.
6. Put a computer in the hands of everyone.
7. Use education to create a community to foster peace, tolerance, creativity and love.

General Principles

We reject: kings, presidents and voting. We believe in: rough consensus and running code.

--Dave Clark, former IAB (Internet Activities Board) chief

Resume

Henry Edward Hardy

Cambridge, MA, USA

henry@laptop.org

Objective

A seat on the sugar labs board.

Work

   * 33 years of experience in the computer field.
   * 20 years of experience as a system and network administrator.
   * Network, web site, e-commerce, DNS and email administration for more than 56,000 Internet domains.
   * Evaluate and integrate new and existing technologies.
   * Expert in infrastructure, network and computer security.
   * Four years teaching experience.
   * Linux user since Transameritech 0.99 beta release
   * Web user since NCSA Mosaic v. 1

One Laptop per Child Association, Inc. Systems administrator (Feb 2008-now)

   * Provision accounts for all OLPC employees, contractors and volunteers
   * Administer and support back-end systems
   * Administer and maintain email systems (postfix and mailman)
   * Administer and support code repository and ticket system (git and trac)
   * Administer and support rt ticket system
   * Specify, setup and support servers and storage system for dozens of terabytes of data.
   * Administer, edit and support wiki and web servers.
   * Primary responsibility for server and desktop security.
   * Purchasing.
   * Support staff and deployments
   * Hardware maintenance
   * Principle responsibility for infrastructure security
   * Volunteer to represent OLPC to UNICEF, MIT Museum, BU events.

Washtenaw Community College

Part-time faculty, Computer Information Systems (April 2007-now, currently not teaching any classes)

   * Teach Introduction to Linux
   * Teach Intermediate Linux system administration
   * Teach Advanced Linux system administration
   * Teach introductory classes (many disadvantaged students)
   * Teach Linux, Apache, Mysql, PHP intergration and programming (LAMP)
   * Substitute work, Computer Forensics and Linux classes

1997. Interim Senior UNIX Systems Administrator. (before/during going to Sweden)

   * Provide system administration for multiple Unix systems at Washtenaw Community College (WCC).
   * Install, maintain, and upgrade hardware and software on following platforms: HP (HPUX), SUN(SunOS,Solaris,LINUX), DG (DGUX), PC compatible (LINUX).
   * Maintain host security on all WCC servers.
   * Insure the security and reliability of WCC UNIX servers.
   * Install, maintain, and upgrade operating systems software on WCC UNIX servers.

1996. UNIX Systems Administrator. (after returning from Sweden)

   * Install and administrate communications systems for large (10,000+ students) community college.
   * Administer World Wide Web, Internet Relay Chat and other services for $20,000,000 DARPA-funded Conduit project.
   * Install and maintain hardware and software systems.
   * Install and administer Internet communications services such as RealAudio and majordomo.
   * Primary responsibility for computer security.
   * Mentor Air Force Captain from Peterson AFB on system administration and security.
   * Advise on development of acceptable use and security policies.

Adams Street Publishing writer, computer support technician (Aug 2007-Jan 2008)

   * Assist Current magazine computer systems transition to new owners
   * Support telephone and computer installation and upgrades
   * User support
   * Write featured articles and bylined column

SGI, Inc. System administrator, writer and consultant (1993-Jan. 2008)

   * Website development and administration.
   * Network administration.
   * User support and consulting services.
   * Workstation maintenance.
   * Write articles and reviews.
   * From August, 2004 provide email and FTP hosting services for approximately 50 users.

Gforce Technologies 2004-2005 system administrator and consultant

   * Administer local network.
   * Administer VPN and Internet services.
   * Administration of remote website and services.
   * Maintain SAMBA file server.
   * Maintain Windows XP/XP Pro/2003 servers and workstations.
   * Install and maintain Linux Fedora Core, Debian, Gentoo servers.
   * Install, configure and use monitoring tools such as Big Sister, MRTG.
   * Responsible for computer security procedures including firewall administration, NAT, virus protection, applying security patches, running security scanners such as nmap and nessus.
   * Install, configure and administrate Bugzilla bug tracking system.
   * Administer remote and local email systems.
   * Administer outlook calendar service.
   * Install, configure, test and administer CVS, Subversion, and CVSNT servers.
   * Test CVS remote client functionality with TortoiseCVS.
   * IT planning, purchasing and support.
   * Prepare scenarios for LA County Fire Department Incident Command Trainer (ICT).
   * High-level object design for autonomous forces AI for ICT.
   * Design of ICT audio subsystem (physical + software design and implementation).
   * Perform regular maintenance and backups.
   * Write bash shell scripts to automate backup and other maintenance tasks.
   * Installation, backup, recovery of Linux and windows OS and devices.
   * Conversion to Windows 2003 and Active Directory.
   * Technical writing and documentation.

Menlo 2004-now Consultant (from August, 2004, currently inactive with this client)

   * Perform system and network administration tasks.
   * Participate in planning and documentation procedures.
   * Perform regular and emergency hardware and software support.
   * Write backup and other administrative scripts and procedures.
   * Wireless network setup and security.
   * Computer security, detection, mitigation and recovery.
   * Use nessus to scan network.
   * Perform server backups.

Sixth Tier Software 2005 Consultant

   * Write, edit, and format white papers for technical and marketing presentations.
   * Assist with website hosting and design.
   * Document website procedures.

RFD Insight 2004 Consultant

   * Evaluation of client marketing and provisioning procedures.
   * Website planning and development

Adeptsys 1997-2004. Senior Systems Analyst (part-time contracting basis, full-time from Nov. 2002-Feb 2003).

   * Perform on-site technical evaluation and testing for Webscreen Inc. anti-Distributed Denial of Service (DDoS) computer security device in Ascot and London, UK laboratories.
   * Propose, design, build, install, configure, evaluate and report performance characteristics of the Webscreen WS-100 device.
   * Perform two weeks of synergy testing with Webscreen and Cisco hardware at Comstor facility in Cirencester, UK.
   * Write up and report performance and synergy testing results for Webscreen.
   * Advise on installation and development of collaborative systems.
   * Assist in development of bioinformatic systems for Genecodes.
   * Perform maintenance and system upgrades for Linux-based email and web server.
   * Preparation of reports, white papers and internal documents.

Aardvark Computer 2003. Consultant

   * Install and configure Red Hat 9 systems.
   * Troubleshoot and repair hardware issues.
   * Assist in establishing VPN to connect Michigan and Eastern European offices (SSH and Free S/WAN).
   * Virus check Windows boxes.
   * Install, configure and monitor system IDS and monitoring software including MRTG, Big Brother and SNORT.
   * Install, configure and use security scanning software including tcpdump, SAINT and nmap.
   * Draft Appropriate Use Policy.
   * Assist in website administration.

Academic Press

2003 Author

   * Write 8,000 word article on the 'History and Development of the Internet' for Encyclopedia of International Media and Communications.

Saffron Hill Ventures 2001-2003 Consultant

   * Analyze corporate email security needs and provide specific recommendations.
   * Assist in analysis of Webscreen DDoS security tool and platform. Provide information regarding security testing and certification processes in US and EU. Recommend testing platforms and procedures.
   * Perform technical diligence to evaluate Cambridge Internetworking gigabit Ethernet technology.

Allstate Insurance Corporation 2000 Consultant, Enterprise Systems Management.

   * Provide strategic insight into deployment of multi-hundred million dollar multi-channel strategic sales initiative.
   * Assist in identifying and refining 24x7 system operator and on-call procedures.
   * Review deployment and testing plans.
   * Identify potential areas of concern regarding security and disaster planning.
   * Provide on-site support for Stage I deployment of Multi Access Initiative services at DIGEX facility in Maryland.
   * Assist in planning load and fail-over testing activities.
   * Assist in identifying and reviewing software and monitoring technologies.
   * Prepare internal reports and documents to support planning and deployment activities.

Verio 1998-2000 Senior Systems Administrator.

   * Design and implementation of technical solutions for Verio for both internal and customer use, including (but not limited to):
   * General system administration functions such as backups and performance optimization.
   * Maintain site security.
   * Practice intrusion detection, pro-active security measures such as port scanning and active and passive virus detection/removal, and incident recovery.
   * Troubleshooting procedures and tools.
   * Documentation of network infrastructure.
   * Administer 56,000+ Internet domains.
   * Host several hundred corporate websites including some well-known brand names and several Fortune 500 accounts.
   * Setup and administer email, news, realvideo, web, ftp, Oracle, ColdFusion and other services.
   * Administer email system processing more than 7,000,000 messages per day.
   * Administer e-commerce Oracle database doing more than 60,000,000 transactions per day.
   * Setup and administer system monitoring tools such as Big Brother, MRTG.
   * Acting Engineering Manager August 1998-July 1999--recommend hire, fire and lead 5 member engineering team at Ann Arbor office.
   * Senior Systems Administrator for Verio-Santa Cruz (Webcom) July 1999-February, 2000. Supervise system administration staff. Administer network with more than 100 computers including Sun enterprise 4500, 4000, 3000, 1000; Linux and Windows NT/Win 2k OS.
   * Custom programming for the Web Hosting Service using PERL, C, shell scripts and other languages and tools.
   * Work with other engineering staff to continuously improve the quality of service, define operational metrics, and refine the procedures used by the engineering staff.
   * Provide leadership to the engineering staff.
   * Experience with firewalls: Raptor, Checkpoint, and with Cisco 3640 routers
   * Extensive use of BSDI, Solaris, NT4.0, Linux. Also supporting IRIX, AIX, HPUX, Win 98, Mac OS, NetBSD, FreeBSD.
   * Hardware and software installation and maintenance including customer kernel configuration and compilation.
   * Act as postmaster for several thousand corporate email accounts. Deal with spam and other issues relating to email use/abuse.
   * Prepare for and deal with emergency issues such as power outages, floods, and network outages.
   * Serve as highest-level escalation for engineering support issues. Lead on-call 24x7 staff. Interface and coordinate with Verio Network Operations and other Verio engineering groups.
   * Coordinate shutdown of Ann Arbor Verio Web Hosting (former Branch Internet) site--left on after all other staff terminated. Completed transition out of this facility July 1999.

Department of Media and Communications, University of Kalmar, Sweden 1996-1997. Guest Lecturer (One year full-time appointment).

   * Teach university courses in media and computer mediated communications. Design and implement collaborative work environments and computer mediated communications systems. Install and maintain BSD, LINUX, SOLARIS, Windows NT and Windows 95 Internet systems.
   * System administration responsibility for pop and SMTP email server with more than 1000 user accounts, mcfs1.mc.hik.se. Install and administer security and encryption systems including SSH, S/KEY, and PGP. Install and administer NTP (Network Time Protocol) level 2 server.
   * Develop and write departmental Acceptable Use Policy.
   * Assist with administration and support of one of the (at that time) 40 largest FTP (File Transfer Protocol) sites in the world, ftp.mc.hik.se, with more than 400,000 files online.
   * Assist with administration and support of one of the most popular and widely used WWW (World Wide Web) sites in Sweden, www.mc.hik.se.
   * Develop and teach distance classes in Internet and Media.
   * Teach Internet administration, ethics and security.

Telia Academy

   * September, 1996. Guest Speaker
     Conference, Telia and the World.
     Lecture topic, The Future of the Internet.

Digital Equipment Corporation (DEC), Digital Users Society in Sweden (DECUS).

   * March, 1997. Guest Speaker
     Conference presentation, Computer Ethics.

Swedish Institute for Further Education of Journalists (FOJO)

   * 1996-1997. Guest Lecturer (occasional lectures).
   * Internet and Democracy in Eastern Europe
   * Class for professional journalists in radio, TV and print media from Russia, Latvia, Lithuania, Estonia, Ukraine and Poland.
   * Virtual Communities and the Internet,
   * Class for professional journalists in radio, TV and print media from Sweden.
   * Internet and Democracy in the Balkans
   * Class for professional journalists in radio, TV and print media from Yugoslavia, Croatia, Bosnia and Macedonia.

Internet Broadcasting 1994-2003. Owner-operator.

   * Design, develop, and administrate large website ( with up to 400,000 files online).
   * Consulting for SGI, Inc. and other clients.
   * Ecommerce and book sales in association with Amazon, Inc.
   * Use as testbed for online music, web, email gateway, database and other integrated applications.
   * Original alpha test site for RealAudio, extensive experience in streaming and other media conversion, distribution and application.
   * Implement and test numerous search engines and search technologies such as Harvest.
   * Implement and test security applications such as one time passwords, public key encryption, firewalling, and file validation.

Arbor Intelligent Systems 1994-1995. Senior Systems Administrator.

   * Responsible for planning, ordering, installing, administrating, security of, and evaluating hardware, software and communications systems for multi-million dollar company.

1992-1994. Systems Administrator.

   * Propose, plan, design, install, and administer Class C Internet with Mac, Windows, and Suns. Propose, install, and administrate First Class(tm) BBS system.
   * Program ATT phone system and administrate. Install and administrate Internet and BBS dial-in services.
   * Support printing services and multimedia presentations.
   * Provide strategic and technical support for the company.
   * Propose, set up and assist with online recruiting efforts.
   * Assist corporate clients such as American Mathematical Society, Ford, Parke-Davis and Bank of Nova Scotia.
   * Coordinate computer security.
   * Provide technical support and consulting.

1989-1990. Systems Operator.

   * Responsible for set-up, administration and backup of computer systems.

1988-1989. Programmer.

   * Design and program airline ticket reservation system for local travel agent. Assist with planning and administration of hardware and software.

University of Michigan School of Information and Library Studies

   * 1993-1994. Media lab supervisor. Assist with computer graphics, sound recording, and animation projects. Setup multimedia presentations.
   * 1993-1994. Computer lab supervisor. Assist users with email, printing, Internet access, Dialog and other database searches.

Information Technology Division

   * 1989-1990. Computer Consultant II. Consulting supervisor for UNYN computing site. Member of InfoX development team. Reorganize Mac public domain software library.
   * 1989. Computer Consultant I. Provide front-line FTF and phone support for students, faculty and staff of the University. Administer Amiga FTP site.

Grand Valley State University Communications Department

   * 1992-1993. Research Assistant. Advise department on technology and book purchases. Assist faculty and director.

English Department

   * 1992-1993. Computer-Assisted Writing Lab (CAWL) Assistant. Computer resource for English classes taught in CAWL.

The Lanthorn

   * 1981-1985. various positions. Computer graphics, writing, editing, layout and production of weekly award-winning college newspaper using Macs.

University Cellar Bookstore

   * 1987-1988. Computer and Electronics buyer. Evaluate, purchase, and sell computers, supplies and equipment.

Solarcon, Inc.

   * 1979-1980. Programmer Analyst. Assist Roderich Graeff, Ph.D., in programming extensive set of solar energy calculations.

Tandy-Radio Shack Ann Arbor, MI

   * 1979-1980. Manager Trainee. Sell computer, audio, and electronic equipment.

Radio Shack Computer Center, Euclid Ohio

   * 1978-1979. Educator and Software Technician. Develop and teach computer user and programming classes to Radio Shack employees and customers. During my tenure, our center was #2 in the country among Radio Shack Computer Centers in educational sales and #1 in return educational sales.

Ohio Scientific Instruments, Hiram Ohio

   * 1977. Programmer. Develop software for one of the world's first commercial microcomputers.

Education

University of Michigan School of Information

   * 1993-1995. Doctoral pre-candidate, Library and Information Studies. GPA 6.8 of 8.0.

Grand Valley State University

   * 1991-1993. MS, Communications. GPA 3.8 of 4.0.
   * 1981-1985. BS (dual degree), Liberal Studies--Computers and Media. GPA 3.2 of 4.0.
   * 1981-1985. BS (dual degree), Anthropology. GPA 3.2 of 4.0.

Cleveland Heights HS

   * 1974-1977. Major in Science, Social Studies, English, Mathematics, and Music. GPA 3.8 of 4.0.

Publications and writings

Characteristics of internet organizations and corporations [Comcast vrs. the Net http://scanlyze.wordpress.com/2007/10/23/comcast-versus-the-net/] [The Usenet System http://internet.eserver.org/Hardy-Usenet-System.txt] [The History of the Net http://w2.eff.org/Net_culture/net.history.txt] [Other papers at ibiblio.org http://www.ibiblio.org/pub/academic/communications/papers/history/]

Organizational affiliations

[Usenix and SAGE http://www.usenix.org/] [ISOC http://www.isoc.org/] [IWW http://www.iww.org/] [US Democratic Party http://www.democrats.org/]