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Submit Bugs/Problems (view source)

Revision as of 15:55, 13 March 2010

61 bytes added , 15:55, 13 March 2010

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→‎Please Describe Bugs & Problems Here: Add upload log files . . .

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* The tickets are reviewed periodically by the [[BugSquad]] and so get more [[Development Team]] attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post.

* To get broad community attention to a problem, prepare a '''trac''' ticket AND announce it with a link to the '''trac''' ticket page in a posting to sugar-devel AT lists.sugarlab.org (or, if OLPC XO-1 hardware-specific, to devel AT lists.laptop.org). Register your email address at http://lists.sugarlabs.org/listinfo/sugar-devel or http://lists.laptop.org/listinfo/devel to avoid delays in acceptance of your posts.

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* In your report, please include background information on your version of Sugar and any links that might be helpful for those investigating the problem. You may also [http://wiki.sugarlabs.org/go/Sugar_on_a_Stick/Getting_Involved/Testing#Report_your_hardware_profile report your hardware profile].

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* In your report, please include background information on your version of Sugar and any links that might be helpful for those investigating the problem. You may also [http://wiki.sugarlabs.org/go/Sugar_on_a_Stick/Getting_Involved/Testing#Report_your_hardware_profile report your hardware profile] and upload log files as described in [[OLPC:Reporting bugs]].

* You may want to review [[Sugar Labs/FAQ]] for some common questions, and [[:Category:Testing]] for other testers' reports.

David Kergyl

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