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| {{TOCright}} | | {{TOCright}} |
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− | == Coordinator == | + | == Team coordinator == |
| {{:Infrastructure Team/Coordinator}} | | {{:Infrastructure Team/Coordinator}} |
| | | |
− | == Services status == | + | == Support and administrative requests == |
| | | |
− | http://identi.ca/group/sugarlabsstatus
| + | '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. |
| | | |
− | This Identi.ca feed sends updates about the health status of all our
| + | ;User accounts |
− | services and machines. Subscribe if you want to be notified.
| + | :<accounts AT sugarlabs DOT org> |
| + | :See also [[Service/Account]] |
| | | |
− | Notificiations for planned service outages are also posted ahead of time on our
| + | ;Sugar Labs web site and wiki |
− | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
| + | :<webmaster AT sugarlabs DOT org> |
| + | :See also [[Service/wiki]] |
| | | |
− | == Sysadmins ==
| + | ;Git project hosting |
| + | :<gitmaster AT sugarlabs DOT org> |
| + | :See also [[Service/git]] |
| | | |
− | Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
| + | ;Sugar Planet |
| + | :<planetmaster AT sugarlabs DOT org> |
| + | :See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]] |
| | | |
− | The sysadmins are:
| + | ;DNS Management and Domains Registration |
| + | :<hostmaster AT sugarlabs DOT org> |
| + | :See also [[Service/Nameservers]] |
| | | |
− | * @sunjammer
| + | ;Other requests |
− | ** [[User:Bernie|Bernie Innocenti]]
| + | :<sysadmin AT sugarlabs DOT org> |
− | ** [[User:sascha_silbe|Sascha Silbe]]
| |
| | | |
− | * @solarsail
| + | == Team Contacts == |
− | ** Ivan Krstic
| |
− | ** [[User:Bernie|Bernie Innocenti]]
| |
| | | |
− | * @develer | + | * Infrastructure Team mailing-list: http://lists.sugarlabs.org/listinfo/systems |
− | ** [[User:Bernie|Bernie Innocenti]] | + | * IRC: [http://chat.sugarlabs.org #sugar on FreeNode] |
− | ** Stefano Fedrigo <aleph ''at'' develer.com>
| |
− | ** Lorenzo Mancini <lmancini ''at'' develer.com>
| |
| | | |
− | * @osuosl
| + | == Services status == |
− | ** OSL Support <support ''at'' osuosl.org>
| |
| | | |
− | * @fsf
| + | http://identi.ca/group/sugarlabsstatus |
− | ** Daniel Clark <dclark ''at'' pobox.com>
| |
− | ** [[User:Bernie|Bernie Innocenti]]
| |
| | | |
− | == Service specific contacts ==
| + | This Identi.ca feed sends updates about the health status of all our |
| + | services and machines. Subscribe if you want to be notified. |
| | | |
− | === Wiki and Web-related services (Mediawiki) ===
| + | Notifications for planned service outages are also posted ahead of time on our |
− | | + | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). |
− | URL: http://sugarlabs.org/
| |
− | | |
− | Hosted on [[Machine/solarsail]].
| |
− | | |
− | Technical contact: <webmaster ''at'' sugarlabs.org>.
| |
− | | |
− | The wikimasters and webmasters are:
| |
− | * Ivan Krstic
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | === Mailing lists (Mailman) ===
| |
− | | |
− | Info: [[Mailing_Lists]]
| |
− | | |
− | URL: http://lists.sugarlabs.org/
| |
− | | |
− | Systems Administrators: http://lists.sugarlabs.org/listinfo/systems
| |
− | | |
− | Hosted on [[Machine/solarsail]].
| |
− | | |
− | Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
| |
− | | |
− | The postmasters are:
| |
− | * Ivan Krstic
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | === Bug Tracker (trac) ===
| |
− | | |
− | URL: http://bugs.sugarlabs.org/
| |
− | | |
− | Hosted on: [[Machine/sunjammer]]
| |
− | | |
− | The bugmasters are:
| |
− | * [[User:sascha_silbe|Sascha Silbe]]
| |
− | * Ivan Krstic
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | === Git project hosting (Gitorious) ===
| |
− | | |
− | URL: http://git.sugarlabs.org/
| |
− | | |
− | Hosted by '''OSL'''.
| |
− | | |
− | Technical contact: <gitmaster ''at'' sugarlabs.org>.
| |
− | | |
− | The gitmasters are:
| |
− | * Lance Albertson
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | * [[User:LFaraone|Luke Faraone]]
| |
− | | |
− | === Planet Sugar (planetplanet) ===
| |
− | | |
− | URL: http://planet.sugarlabs.org/
| |
− | | |
− | Hosted on: [[Machine/solarsail]]
| |
− | | |
− | For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
| |
| | | |
− | The planet masters are:
| + | == Sysadmin Contacts == |
− | * Ivan Krstic
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
| | | |
− | = We Care (tm) =
| + | ;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts |
| + | ;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts |
| + | ;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>''' |
| | | |
− | [[Image:Barbeque computer.jpg]]
| + | == Core admins == |
| | | |
| + | For urgent matters, the core Sugar Labs sysadmins are: |
| | | |
− | [[Category:Contact]] | + | * [[User:Bernie|Bernie Innocenti]], '''bernie''' on [http://chat.sugarlabs.org/ #sugar], PGP [http://keys.sugarlabs.org:11371/pks/lookup?op=vindex&search=0x71FF4BAC 71FF4BAC] |
| + | * Alex Perez, '''MrBIOS''' on #sugar / FreeNode |
| + | * [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar] |
| + | * [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar] |
| + | For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. |