Hhardy
Joined 18 August 2008
→Resume
* 33 years of experience in the computer field.
* 33 years of experience in the computer field.
* 20 years of experience as a system and network administrator.
* 20 years of experience as a system and network administrator.
* Network, web site, e-commerce, DNS and email administration for more than 56,000 Internet domains.
* Network, web site, e-commerce, DNS and email administration for more than
56,000 Internet domains.
* Evaluate and integrate new and existing technologies.
* Evaluate and integrate new and existing technologies.
* Expert in infrastructure, network and computer security.
* Expert in infrastructure, network and computer security.
Washtenaw Community College
Washtenaw Community College
Part-time faculty, Computer Information Systems (April 2007-now, currently not teaching any classes)
Part-time faculty, Computer Information Systems (April 2007-now, currently not
teaching any classes)
* Teach Introduction to Linux
* Teach Introduction to Linux
1997. Interim Senior UNIX Systems Administrator. (before/during going to Sweden)
1997. Interim Senior UNIX Systems Administrator. (before/during going to Sweden)
* Provide system administration for multiple Unix systems at Washtenaw Community College (WCC).
* Provide system administration for multiple Unix systems at Washtenaw Community
* Install, maintain, and upgrade hardware and software on following platforms: HP (HPUX), SUN(SunOS,Solaris,LINUX),
College (WCC).
* Install, maintain, and upgrade hardware and software on following platforms: HP
(HPUX), SUN(SunOS,Solaris,LINUX),
DG (DGUX), PC compatible (LINUX).
DG (DGUX), PC compatible (LINUX).
* Maintain host security on all WCC servers.
* Maintain host security on all WCC servers.
1996. UNIX Systems Administrator. (after returning from Sweden)
1996. UNIX Systems Administrator. (after returning from Sweden)
* Install and administrate communications systems for large (10,000+ students) community college.
* Install and administrate communications systems for large (10,000+ students)
* Administer World Wide Web, Internet Relay Chat and other services for $20,000,000 DARPA-funded Conduit project.
community college.
* Administer World Wide Web, Internet Relay Chat and other services for $20,000,000
DARPA-funded Conduit project.
* Install and maintain hardware and software systems.
* Install and maintain hardware and software systems.
* Install and administer Internet communications services such as RealAudio and majordomo.
* Install and administer Internet communications services such as RealAudio and majordomo.
* Install, configure and use monitoring tools such as Big Sister, MRTG.
* Install, configure and use monitoring tools such as Big Sister, MRTG.
* Responsible for computer security procedures including firewall administration, NAT,
* Responsible for computer security procedures including firewall administration, NAT,
virus protection, applying security patches, running security scanners such as nmap and nessus.
virus protection, applying security patches, running security scanners such as
nmap and nessus.
* Install, configure and administrate Bugzilla bug tracking system.
* Install, configure and administrate Bugzilla bug tracking system.
* Administer remote and local email systems.
* Administer remote and local email systems.
* Propose, design, build, install, configure, evaluate and report performance characteristics
* Propose, design, build, install, configure, evaluate and report performance characteristics
of the Webscreen WS-100 device.
of the Webscreen WS-100 device.
* Perform two weeks of synergy testing with Webscreen and Cisco hardware at Comstor facility in
* Perform two weeks of synergy testing with Webscreen and Cisco hardware at Comstor
facility in Cirencester, UK.
* Write up and report performance and synergy testing results for Webscreen.
* Write up and report performance and synergy testing results for Webscreen.
* Advise on installation and development of collaborative systems.
* Advise on installation and development of collaborative systems.
* Install and configure Red Hat 9 systems.
* Install and configure Red Hat 9 systems.
* Troubleshoot and repair hardware issues.
* Troubleshoot and repair hardware issues.
* Assist in establishing VPN to connect Michigan and Eastern European offices (SSH and Free S/WAN).
* Assist in establishing VPN to connect Michigan and Eastern European offices (SSH and
Free S/WAN).
* Virus check Windows boxes.
* Virus check Windows boxes.
* Install, configure and monitor system IDS and monitoring software including MRTG, Big Brother and SNORT.
* Install, configure and monitor system IDS and monitoring software including MRTG, Big
* Install, configure and use security scanning software including tcpdump, SAINT and nmap.
Brother and SNORT.
* Install, configure and use security scanning software including tcpdump, SAINT and
nmap.
* Draft Appropriate Use Policy.
* Draft Appropriate Use Policy.
* Assist in website administration.
* Assist in website administration.
2003 Author
2003 Author
* Write 8,000 word article on the 'History and Development of the Internet' for Encyclopedia of International
* Write 8,000 word article on the 'History and Development of the Internet' for
Encyclopedia of International
Media and Communications.
Media and Communications.
* Analyze corporate email security needs and provide specific recommendations.
* Analyze corporate email security needs and provide specific recommendations.
* Assist in analysis of Webscreen DDoS security tool and platform. Provide information regarding security testing
* Assist in analysis of Webscreen DDoS security tool and platform. Provide information
regarding security testing
and certification processes in US and EU. Recommend testing platforms and procedures.
and certification processes in US and EU. Recommend testing platforms and procedures.
* Perform technical diligence to evaluate Cambridge Internetworking gigabit Ethernet technology.
* Perform technical diligence to evaluate Cambridge Internetworking gigabit Ethernet
technology.
Allstate Insurance Corporation
Allstate Insurance Corporation
2000 Consultant, Enterprise Systems Management.
2000 Consultant, Enterprise Systems Management.
* Provide strategic insight into deployment of multi-hundred million dollar multi-channel strategic sales initiative.
* Provide strategic insight into deployment of multi-hundred million dollar multi-channel
strategic sales initiative.
* Assist in identifying and refining 24x7 system operator and on-call procedures.
* Assist in identifying and refining 24x7 system operator and on-call procedures.
* Review deployment and testing plans.
* Review deployment and testing plans.
* Identify potential areas of concern regarding security and disaster planning.
* Identify potential areas of concern regarding security and disaster planning.
* Provide on-site support for Stage I deployment of Multi Access Initiative services at DIGEX facility in Maryland.
* Provide on-site support for Stage I deployment of Multi Access Initiative services at
DIGEX facility in Maryland.
* Assist in planning load and fail-over testing activities.
* Assist in planning load and fail-over testing activities.
* Assist in identifying and reviewing software and monitoring technologies.
* Assist in identifying and reviewing software and monitoring technologies.
1998-2000 Senior Systems Administrator.
1998-2000 Senior Systems Administrator.
* Design and implementation of technical solutions for Verio for both internal and customer use, including:
* Design and implementation of technical solutions for Verio for both internal and customer
use, including:
* General system administration functions such as backups and performance optimization.
* General system administration functions such as backups and performance optimization.
* Maintain site security.
* Maintain site security.
* Practice intrusion detection, pro-active security measures such as port scanning and active and passive
* Practice intrusion detection, pro-active security measures such as port scanning and
active and passive
virus detection/removal, and incident recovery.
virus detection/removal, and incident recovery.
* Troubleshooting procedures and tools.
* Troubleshooting procedures and tools.
* Documentation of network infrastructure.
* Documentation of network infrastructure.
* Administer 56,000+ Internet domains.
* Administer 56,000+ Internet domains.
* Host several hundred corporate websites including some well-known brand names and several Fortune 500 accounts.
* Host several hundred corporate websites including some well-known brand names and several
Fortune 500 accounts.
* Setup and administer email, news, realvideo, web, ftp, Oracle, ColdFusion and other services.
* Setup and administer email, news, realvideo, web, ftp, Oracle, ColdFusion and other services.
* Administer email system processing more than 7,000,000 messages per day.
* Administer email system processing more than 7,000,000 messages per day.
* Administer e-commerce Oracle database doing more than 60,000,000 transactions per day.
* Administer e-commerce Oracle database doing more than 60,000,000 transactions per day.
* Setup and administer system monitoring tools such as Big Brother, MRTG.
* Setup and administer system monitoring tools such as Big Brother, MRTG.
* Acting Engineering Manager August 1998-July 1999--recommend hire, fire and lead 5 member engineering team at
* Acting Engineering Manager August 1998-July 1999--recommend hire, fire and lead 5 member
engineering team at Ann Arbor office.
* Senior Systems Administrator for Verio-Santa Cruz (Webcom) July 1999-February, 2000. Supervise system administration
* Senior Systems Administrator for Verio-Santa Cruz (Webcom) July 1999-February, 2000. Supervise
system administration staff. Administer network with more than 100 computers including Sun enterprise
4500, 4000, 3000, 1000; Linux and Windows NT/Win 2k OS.
* Custom programming for the Web Hosting Service using PERL, C, shell scripts and other languages and tools.
* Custom programming for the Web Hosting Service using PERL, C, shell scripts and other languages and
* Work with other engineering staff to continuously improve the quality of service, define operational metrics, and
tools.
* Work with other engineering staff to continuously improve the quality of service, define
operational metrics, and refine the procedures used by the engineering staff.
* Provide leadership to the engineering staff.
* Provide leadership to the engineering staff.
* Experience with firewalls: Raptor, Checkpoint, and with Cisco 3640 routers
* Experience with firewalls: Raptor, Checkpoint, and with Cisco 3640 routers
* Extensive use of BSDI, Solaris, NT4.0, Linux. Also supporting IRIX, AIX, HPUX, Win 98, Mac OS, NetBSD, FreeBSD.
* Extensive use of BSDI, Solaris, NT4.0, Linux. Also supporting IRIX, AIX, HPUX, Win 98, Mac OS,
* Hardware and software installation and maintenance including customer kernel configuration and compilation.
NetBSD, FreeBSD.
* Act as postmaster for several thousand corporate email accounts. Deal with spam and other issues relating to
* Hardware and software installation and maintenance including customer kernel configuration and
compilation.
* Act as postmaster for several thousand corporate email accounts. Deal with spam and other issues
relating to email use/abuse.
* Prepare for and deal with emergency issues such as power outages, floods, and network outages.
* Prepare for and deal with emergency issues such as power outages, floods, and network outages.
* Serve as highest-level escalation for engineering support issues. Lead on-call 24x7 staff. Interface and coordinate with
* Serve as highest-level escalation for engineering support issues. Lead on-call 24x7 staff. Interface and
coordinate with Verio Network Operations and other Verio engineering groups.
* Coordinate shutdown of Ann Arbor Verio Web Hosting (former Branch Internet) site--left on after all other staff terminated.
* Coordinate shutdown of Ann Arbor Verio Web Hosting (former Branch Internet) site--left on after all other
staff terminated. Completed transition out of this facility July 1999.
Department of Media and Communications, University of Kalmar, Sweden
Department of Media and Communications, University of Kalmar, Sweden
1996-1997. Guest Lecturer (One year full-time appointment).
1996-1997. Guest Lecturer (One year full-time appointment).
* Teach university courses in media and computer mediated communications. Design and implement collaborative work environments
* Teach university courses in media and computer mediated communications. Design and implement collaborative
work environments and computer mediated communications systems. Install and maintain BSD, LINUX, SOLARIS,
* System administration responsibility for pop and SMTP email server with more than 1000 user accounts, mcfs1.mc.hik.se. Install
Windows NT and Windows 95 Internet systems.
* System administration responsibility for pop and SMTP email server with more than 1000 user accounts,
mcfs1.mc.hik.se. Install and administer security and encryption systems including SSH, S/KEY, and PGP. Install
and administer NTP (Network Time Protocol) level 2 server.
* Develop and write departmental Acceptable Use Policy.
* Develop and write departmental Acceptable Use Policy.
* Assist with administration and support of one of the (at that time) 40 largest FTP (File Transfer Protocol) sites in the world,
* Assist with administration and support of one of the (at that time) 40 largest FTP (File Transfer Protocol)
sites in the world, ftp.mc.hik.se, with more than 400,000 files online.
* Assist with administration and support of one of the most popular and widely used WWW (World Wide Web) sites in Sweden,
* Assist with administration and support of one of the most popular and widely used WWW (World Wide Web) sites
in Sweden, www.mc.hik.se.
* Develop and teach distance classes in Internet and Media.
* Develop and teach distance classes in Internet and Media.
* Teach Internet administration, ethics and security.
* Teach Internet administration, ethics and security.
Euclid, Ohio
Euclid, Ohio
* 1978-1979. Educator and Software Technician. Develop and teach computer user and programming classes to Radio Shack
* 1978-1979. Educator and Software Technician. Develop and teach computer user and programming classes to
Radio Shack employees and customers. During my tenure, our center was #2 in the country among Radio
Shack Computer Centers in educational sales and #1 in return educational sales.