Line 6: |
Line 6: |
| | | |
| == Support and administrative requests == | | == Support and administrative requests == |
| + | |
| + | '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. |
| | | |
| ;User accounts | | ;User accounts |
Line 29: |
Line 31: |
| ;Other requests | | ;Other requests |
| :<sysadmin AT sugarlabs DOT org> | | :<sysadmin AT sugarlabs DOT org> |
− |
| |
− | Sending email to these contacts automatically opens a ticket in our [[Service/rt|request tracker system]]. '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
| |
| | | |
| == Team Contacts == | | == Team Contacts == |
| | | |
− | * Infrastructure Team mailing-list: http://lists.sugarlabs.org/listinfo/systems | + | * Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems |
| * IRC: [http://chat.sugarlabs.org #sugar on FreeNode] | | * IRC: [http://chat.sugarlabs.org #sugar on FreeNode] |
| | | |
Line 57: |
Line 57: |
| For urgent matters, the core Sugar Labs sysadmins are: | | For urgent matters, the core Sugar Labs sysadmins are: |
| | | |
− | * [[User:Bernie|Bernie Innocenti]], '''bernie''' on [http://chat.sugarlabs.org/ #sugar], PGP [http://keys.sugarlabs.org:11371/pks/lookup?op=vindex&search=0x71FF4BAC 71FF4BAC] | + | * [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4] |
− | * [[User:Dogi|Stefan Unterhauser]], '''dogi''' on [http://chat.sugarlabs.org/ #sugar] or [http://mibbit.com/?channel=%23treehouse&server=irc.oftc.net #treehouse] | + | * Alex Perez, '''MrBIOS''' on #sugar / FreeNode |
− | [http://keys.sugarlabs.org:11371/pks/lookup?op=vindex&search=0xE810E9C1 E810E9C1]
| + | * [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar] |
− | * [[User:Sebastian|Sebastian Silva]], '''icarito''' on [http://chat.sugarlabs.org/ #sugar] | + | * [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar] |
− | | |
| For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. | | For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. |
− |
| |
− | == We Care (tm) ==
| |
− |
| |
− | [[Image:Barbeque computer.jpg]]
| |
− |
| |
− |
| |
− | [[Category:Contact]]
| |