BugSquad/Triage Guide

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Bugsquad Triage Guide

First Steps

Create a trac account

Create a trac account at laptop.org.

Join the sugar mailing list

To keep up to date with the recent discussion and developments we recommend joining the sugar mailing list. We might create a separate list for the Bugsquad in the future.

Read the stock responses

Read the BugSquad/TriageGuide/StockResponses

To see the open tickets for Sugar you can use a query similar to that one.

Add a new ticket

Here is a link to the page for opening a new ticket. (Note: you need to be logged in to the Trac system to post a ticket).