Difference between revisions of "Features/Bug Report"

From Sugar Labs
Jump to navigation Jump to search
(Created page with '<noinclude>{{GoogleTrans-en}}{{TOCright}}</noinclude> <!-- All fields on this form are required to be accepted. We also request that you maintain the same order of sections so …')
 
m
 
(4 intermediate revisions by 3 users not shown)
Line 1: Line 1:
<noinclude>{{GoogleTrans-en}}{{TOCright}}</noinclude>
+
<noinclude>{{GoogleTrans-en}}{{TOCright}}
 +
[[Category:Feature Page Incomplete]]
 +
[[Category:Feature|Bug Report]]</noinclude>
  
 
<!-- All fields on this form are required to be accepted.
 
<!-- All fields on this form are required to be accepted.
Line 8: Line 10:
 
== Summary ==
 
== Summary ==
  
Provide simple way for non-tech users(one click way) to enable debug mode(export proper environment variables) and send all logs to SL infrastructure.
+
Provide simple, one-click way for non-technical users to enable debug mode (export proper environment variables) and send logs from ~/sugar/default/logs to the Sugar Labs infrastructure.
  
 
== Owner ==
 
== Owner ==
Line 24: Line 26:
 
== Detailed Description ==
 
== Detailed Description ==
  
It could be useful to provide as simple as possible method for non-tech users e.g. sugar could send info to predefined server instead of asking questions.
+
It could be useful to provide as simple as possible method for non-tech users, i.e., sugar could send info to predefined server instead of asking questions.
 +
 
 +
This functionality should be kept out of the way of regular usage paths. It will be of no use to the majority of our users (young children, most unable to speak more than very basic English, often completely lacking connectivity). One approach might be to implement a script similar to olpc-log, which made a tarball of all the important logs for the purpose of being sent along with bug reports. -[[User:DanielDrake|DanielDrake]] 16:07, 17 August 2009 (UTC)
  
 
== Benefit to Sugar ==
 
== Benefit to Sugar ==
Line 46: Line 50:
  
 
== User Experience ==
 
== User Experience ==
 +
 +
One possibility is to have the user use this feature through the "?" help activity. We need to update that to be more useful and more general so its possible this might be a good home for that UI - Caroline
 
''If this feature is noticeable by its target audience, how will their experiences change as a result?  Describe what they will see or notice.''
 
''If this feature is noticeable by its target audience, how will their experiences change as a result?  Describe what they will see or notice.''
  
Line 52: Line 58:
  
 
== Contingency Plan ==
 
== Contingency Plan ==
''If you cannot complete your feature by the final development freeze, what is the backup plan?  This might be as simple as "None necessary, revert to previous release behaviour."  Or it might not.  If you feature is not completed in time we want to assure others that other parts of Sugar will not be in jeopardy.''
+
''If you cannot complete your feature by the final development freeze, what is the backup plan?  This might be as simple as "None necessary, revert to previous release behaviour."  Or it might not.  If your feature is not completed in time, we want to assure others that other parts of Sugar will not be in jeopardy.''
  
 
== Documentation ==
 
== Documentation ==
''Is there upstream documentation on this feature, or notes you have written yourself?  Link to that material here so other interested developers can get involved.''
+
 
 +
* [http://dev.sugarlabs.org/ticket/117 #117]
 +
* [http://dev.sugarlabs.org/ticket/340 #340]
  
 
== Release Notes ==
 
== Release Notes ==
Line 63: Line 71:
 
* See [[{{TALKPAGENAME}}|discussion tab for this feature]] <!-- This adds a link to the "discussion" tab associated with your page.  This provides the ability to have ongoing comments or conversation without bogging down the main feature page -->
 
* See [[{{TALKPAGENAME}}|discussion tab for this feature]] <!-- This adds a link to the "discussion" tab associated with your page.  This provides the ability to have ongoing comments or conversation without bogging down the main feature page -->
  
 
[[Category:Feature Page Incomplete]]
 
[[Category:Feature]]
 
 
----
 
----
 
''You can add categories to tie features back to real deployments/schools requesting them, for example <nowiki>[[</nowiki>Category:Features requested by School Xyz]]''
 
''You can add categories to tie features back to real deployments/schools requesting them, for example <nowiki>[[</nowiki>Category:Features requested by School Xyz]]''

Latest revision as of 01:25, 18 October 2009


Summary

Provide simple, one-click way for non-technical users to enable debug mode (export proper environment variables) and send logs from ~/sugar/default/logs to the Sugar Labs infrastructure.

Owner

This should link to your home wiki page so we know who you are

Include you email address that you can be reached should people want to contact you about helping with your feature, status is requested, or technical issues need to be resolved

  • Email: <your email address so we can contact you, invite you to meetings, etc.>

Current status

  • Targeted release: (SUGAR_VERSION)
  • Last updated: (DATE)
  • Percentage of completion: XX%

Detailed Description

It could be useful to provide as simple as possible method for non-tech users, i.e., sugar could send info to predefined server instead of asking questions.

This functionality should be kept out of the way of regular usage paths. It will be of no use to the majority of our users (young children, most unable to speak more than very basic English, often completely lacking connectivity). One approach might be to implement a script similar to olpc-log, which made a tarball of all the important logs for the purpose of being sent along with bug reports. -DanielDrake 16:07, 17 August 2009 (UTC)

Benefit to Sugar

Easy way which lets user provide full debug info after encountering a bug.

Scope

What work do the developers have to accomplish to complete the feature in time for release? Is it a large change affecting many parts of the distribution or is it a very isolated change? What are those changes?

How To Test

This does not need to be a full-fledged document. Describe the dimensions of tests that this feature is expected to pass when it is done. If it needs to be tested with different hardware or software configurations, indicate them. The more specific you can be, the better the community testing can be.

Remember that you are writing this how to for interested testers to use to check out your feature - documenting what you do for testing is OK, but it's much better to document what *I* can do to test your feature.

A good "how to test" should answer these four questions:

  • What special hardware / data / etc. is needed (if any)?
  • How do I prepare my system to test this feature? What packages need to be installed, config files edited, etc.?
  • What specific actions do I perform to check that the feature is working like it's supposed to?
  • What are the expected results of those actions?

User Experience

One possibility is to have the user use this feature through the "?" help activity. We need to update that to be more useful and more general so its possible this might be a good home for that UI - Caroline If this feature is noticeable by its target audience, how will their experiences change as a result? Describe what they will see or notice.

Dependencies

What other packages (RPMs) depend on this package? Are there changes outside the developers' control on which completion of this feature depends? In other words, completion of another feature owned by someone else and might cause you to not be able to finish on time or that you would need to coordinate? Other upstream projects like python?

Contingency Plan

If you cannot complete your feature by the final development freeze, what is the backup plan? This might be as simple as "None necessary, revert to previous release behaviour." Or it might not. If your feature is not completed in time, we want to assure others that other parts of Sugar will not be in jeopardy.

Documentation

Release Notes

The Sugar Release Notes inform end-users about what is new in the release. An Example is 0.84/Notes. The release notes also help users know how to deal with platform changes such as ABIs/APIs, configuration or data file formats, or upgrade concerns. If there are any such changes involved in this feature, indicate them here. You can also link to upstream documentation if it satisfies this need. This information forms the basis of the release notes edited by the release team and shipped with the release.

Comments and Discussion


You can add categories to tie features back to real deployments/schools requesting them, for example [[Category:Features requested by School Xyz]]