Find help

From Sugar Labs
Jump to navigation Jump to search
english | português | español | HowTo [ID# 30044] 

Finding answers to help in the Sugar Labs wiki

For general help on Sugar Labs, please see also

Getting started

Sugar Labs FAQ - a compilation of the team FAQs

Category:FAQ - an index to all FAQ pages

Category:Help - pages tagged as 'Help'

Category:HowTo - pages tagged as 'HowTo'

The Sugar Learners' manual

Sugarlabs_mainpage_07.png available as: HTML or .pdf 128 pages, 8.3 MBytes (for saving or printing).

Sugar glossary

There is a glossary of commonly used acronyms available here.


Introduction to the Sugar Interface
Connecting to the Internet
Chatting with the Chat Activity
Chatting with the IRC Activity
Copy with drag & drop
Send a file to a friend
Backup & restore Journal
Capturas de pantalla
Introducción a la interfaz de Azúcar
Conexión a Internet
Charlando con la Actividad Chat
Charlando con la Actividad IRC
Copia con un simple arrastrar y soltar
Install SoaS in VirtualBox
Install SoaS in VMware Player
Import a VirtualBox Appliance
Importar un aparato de VirtualBox
Install with liveinst
Instalar con liveinst
Install & use liveusb-creator
Netinstall Fedora with Sugar Desktop
Burn a CD.iso on a Mac

Annotated screenshot guides to Sugar

Click on the following links to go to wiki pages with annotated screenshots covering these topics.

Introduction to the Sugar Interface

Connecting to the Internet

Chatting with the Chat Activity

  • Communicate with others on Sugar.
  • A good example of collaboration on a shared Activity.

Chatting with the IRC Activity

  • Communicate with developers and others with IRC.

Copy with drag & drop

Send file to friend

  • Note: Requires a special version of Sugar.
  • A nice way to sent a file to a friend.

Backup & restore Journal

  • Backup & restore to an attached hard drive or USB device.
  • Also works to save & retrieve individual files from the Sugar Journal that have been copied to a USB device.

Captura de pantalla comentadas en español

Haga clic en los siguientes enlaces para ir a las páginas wiki con capturas de pantalla comentadas que cubren estos temas.

Introducción a la interfaz de Azúcar

Introducción a la interfaz de Azúcar

Conexión a Internet

Charlando con la Actividad Chat

  • Comunicarse con los demás de Azúcar.
  • Un buen ejemplo de la colaboración en una actividad compartida.

Charlando con la Actividad IRC

  • Comunicarse con los desarrolladores y otras personas con IRC.

Copia con un simple arrastrar y soltar

  • Fotos de exportación
  • Importación / install <activity> archivo. XO


VirtualBox.png Install SoaS in VirtualBox

Old Anaconda up to Fedora 17

Installing and using liveusb-creator in Sugar

Make a bootable, persistent, Live USB device from a Fedora .iso file in SoaS.

* Windows: Create a SoaS v7 Live USB

Liveusb-creator in Microsoft Windows

Install SoaS in VMware Player

Old Anaconda up to Fedora 17

* Windows: Run SoaS with VMware Player

Install VMware Player in Microsoft Windows and run SoaS.

Fedora.jpg Fedora®
Fedora and the Infinity design logo are trademarks of Red Hat, Inc.

Install SoaS in VirtualBox using Fedora 18 Beta Anaconda

Install_using Anaconda f18 RC1 DVDx86_64

newUI Anaconda
New version of the installer for Fedora 18

VirtualBox.png Testing Dextrose in VirtualBox

VirtualBox simulation of XO-1 software


  • Build a Live CD/DVD .iso file with a customized kickstart file and livecd-tools in Fedora

VirtualBox.png How to Import a VirtualBox Appliance

  • with links to Virtual Appliances to download.

VirtualBox.png Cómo importar un aparato de VirtualBox

Install from a booted Live CD/USB with liveinst

  • The Fedora-16-Live-SoaS.iso file is a 443 MB download.
  • Installs to a 4 GB USB stick or VirtualBox 4 GB hard drive. (The procedure is adaptable for installation to a regular hard drive.)

Fedora 25 Install of Soas from a booted Live CD/USB with liveinst :NEW

Instalar desde una calzada Live CD/USB con liveinst

  • El archivo Fedora-16-en vivo-SoaS.iso es una descarga de 443 MB.
Anotado de fotografías en pantalla de una instalación
  • Se instala a 4 GB de memoria USB o VirtualBox 4 GB de disco duro. (El procedimiento es adaptable para la instalación de un disco duro normal.)

How to make a SoaS.img file for repeated installs

Netinstall of Fedora with the Sugar Desktop Environment

  • Note: Requires a high speed Internet connection!
  • Install to a hard disk or USB device.

Install sugar-desktop in Fedora with anaconda-19.6

  • Install of sugar 0.98.2 in VirtualBox
Testing of Anaconda anaconda-19.6-boot.iso

Apple.gif Burning a CD from an .iso file on a Mac


Request new features

Please use our Request New Features page.

If you can't find your answer, please request one or supply one! below.

Click on an [edit] link next to a topic paragraph below to enter your request or answer (you will see more instructions on the edit form). But first, if possible, login or register on the wiki, leave an email address (secured by your login password), and then you can choose to 'Watch' any page on the wiki (such as this one) by clicking the 'Watch tab', and you will receive an email if the page changes. Plus, others can respond to you privately by using the 'E-mail this user' link in the sidebar of your user page.

Help Requests:

on Usage

First, see the help links above.

on the Wiki

First, see the Wiki Team/Resources page.

on Submitting a bug

Please report problems or bugs on Submit Bugs/Problems page.

on Releases

First, see this page, Development Team/Release/Releases/Sucrose/0.84.

on Distributions

First, see the Downloads and Supported systems pages.
  • LiveCD in Spanish
    Purport: I see as one of the selling points of Sugar that a non-expert user can use computers "off the bat". It has been reported to me that currently the LiveCD requires some tweaking at startup to adjust it to a given locale, which I feel is to ask too much precisely from users that are not skilled.
    Goal: a LiveCD version that is localized in Spanish from startup, with no tweaking required, to be distributable among the Spanish-speaking public.
    Contact: yamaplos at

on Sugar hardware ports

First, see the Supported systems page.

on Sugar activities

First, see the Activity Team pages.

on Sugar deployments

First, see the Deployment Team pages.

on Sugar Labs

See the Sugar Labs page. Sugar Labs was created to provide a mechanism for supporting the Sugar community of volunteers. These volunteers are engaged in a variety of activities: some are writing software to improve Sugar; some are porting Sugar to new platforms; some are developing new activities that run in Sugar; some are helping to debug Sugar and help with quality assurance; some are writing documentation for Sugar developers and for those who use Sugar in the field; some are developing new scenarios for learning with Sugar; some are using Sugar and reporting upon their experiences to the community; and some are providing help and support.

Since we started Sugar Labs, we have been receiving a number of requests for help: porting Sugar to new distributions; tuning Sugar on a specific hardware platform; developing specific Sugar activity; helping with support in specific deployments, etc. Please use this page both to make requests and respond to requests for help.

OLPC Project Help and Information

For general help and information about the OLPC Project, please see these links at their wiki:

Official OLPC FAQ, OLPC:Support FAQ, for questions about the XO laptop and its use, OLPC:Support, for more support mechanisms, OLPC::Category:OLPC FAQ, and Ask OLPC a Question (in roughly that order).