Difference between revisions of "Infrastructure Team/Contacts"

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{{TOCright}}
 
{{TOCright}}
  
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== Coordinator ==
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== Team coordinator ==
 
{{:Infrastructure Team/Coordinator}}
 
{{:Infrastructure Team/Coordinator}}
  
 
== Support and administrative requests ==
 
== Support and administrative requests ==
  
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;DNS administration
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'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
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:<hostmaster AT sugarlabs DOT org>
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−
:See also [[Sysadmin/Nameservers]]
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;User accounts
 +
:<accounts AT sugarlabs DOT org>
 +
:See also [[Service/Account]]
 +
 
 +
;Sugar Labs web site and wiki
 +
:<webmaster AT sugarlabs DOT org>
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:See also [[Service/wiki]]
 +
 
 +
;Git project hosting
 +
:<gitmaster AT sugarlabs DOT org>
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:See also [[Service/git]]
  
 
;Sugar Planet
 
;Sugar Planet
 
:<planetmaster AT sugarlabs DOT org>
 
:<planetmaster AT sugarlabs DOT org>
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:See also [[Sysadmin/Planet_syndication_request]]
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:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
  
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;Shell accounts
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;DNS Management and Domains Registration
 +
:<hostmaster AT sugarlabs DOT org>
 +
:See also [[Service/Nameservers]]
 +
 
 +
;Other requests
 
:<sysadmin AT sugarlabs DOT org>
 
:<sysadmin AT sugarlabs DOT org>
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:See also [[Sysadmin/Shell_account_request]]
 
  
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== Services status ==
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== Team Contacts ==
  
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http://identi.ca/group/sugarlabsstatus
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* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
 +
* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
  
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This Identi.ca feed sends updates about the health status of all our
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== Services status ==
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services and machines.  Subscribe if you want to be notified.
 
  
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Notificiations for planned service outages are also posted ahead of time on our
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Notifications for planned service outages are posted ahead of time on our
 
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
 
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
  
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== Sysadmins ==
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== Sysadmin Contacts ==
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Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <sysadmin ''AT'' sugarlabs ''DOT'' org>.
 
−
 
 
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The sysadmins are:
 
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* Sunjammer
 
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** [[User:Bernie|Bernie Innocenti]]
 
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** [[User:sascha_silbe|Sascha Silbe]]
 
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* Treehouse/Housetree
 
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** [[User:Dogi|Stefan Unterhauser]]
 
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** [[User:Bernie|Bernie Innocenti]]
 
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* Solarsail
 
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** Ivan Krstic
 
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** [[User:Bernie|Bernie Innocenti]]
 
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* Develer
 
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** [[User:Bernie|Bernie Innocenti]]
 
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** Stefano Fedrigo <aleph ''at'' develer.com>
 
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** Lorenzo Mancini <lmancini ''at'' develer.com>
 
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* OSU-OSL
 
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** OSL Support <support ''at'' osuosl.org>
 
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* FSF
 
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** FSF Sysadmin RT <sysadmin ''at'' fsf.org>
 
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** Ward Vandewege <ward ''at'' gnu.org> (cure on #fsfsys)
 
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* MIT Medialab
 
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** ???
 
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== Service specific contacts ==
 
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=== Wiki and Web-related services (Mediawiki) ===
 
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URL: http://sugarlabs.org/
 
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Hosted on [[Machine/solarsail]].
 
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Technical contact: <webmaster ''at'' sugarlabs.org>.
 
−
 
 
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The wikimasters and webmasters are:
 
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* Ivan Krstic
 
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* [[User:Bernie|Bernie Innocenti]]
 
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=== Mailing lists (Mailman) ===
 
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Info: [[Mailing_Lists]]
 
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URL: http://lists.sugarlabs.org/
 
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Systems Administrators: http://lists.sugarlabs.org/listinfo/systems
 
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Hosted on [[Machine/solarsail]].
 
−
 
 
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Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
 
−
 
 
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The postmasters are:
 
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* Ivan Krstic
 
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* [[User:Bernie|Bernie Innocenti]]
 
−
 
 
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=== Bug Tracker (trac) ===
 
−
 
 
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URL: http://bugs.sugarlabs.org/
 
−
 
 
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Hosted on: [[Machine/sunjammer]]
 
−
 
 
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The bugmasters are:
 
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* [[User:sascha_silbe|Sascha Silbe]]
 
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* Ivan Krstic
 
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* [[User:Bernie|Bernie Innocenti]]
 
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=== Git project hosting (Gitorious) ===
 
−
 
 
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URL: http://git.sugarlabs.org/
 
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Hosted by '''OSL'''.
 
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Technical contact: <gitmaster ''at'' sugarlabs.org>.
 
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The gitmasters are:
 
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* Lance Albertson
 
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* [[User:Bernie|Bernie Innocenti]]
 
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* [[User:LFaraone|Luke Faraone]]
 
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=== Planet Sugar (planetplanet) ===
 
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URL: http://planet.sugarlabs.org/
 
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Hosted on: [[Machine/solarsail]]
 
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For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
 
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The planet masters are:
 
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* Ivan Krstic
 
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* [[User:Bernie|Bernie Innocenti]]
 
  
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= We Care (tm) =
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;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
 +
;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
 +
;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
  
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[[Image:Barbeque computer.jpg]]
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== Core admins ==
  
 +
For urgent matters, the core Sugar Labs sysadmins are:
  
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[[Category:Contact]]
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* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
 +
* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
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* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
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* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
 +
* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
 +
For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

Latest revision as of 07:34, 29 October 2020

Team Home   ·   Join   ·   Contacts   ·   Resources   ·   FAQ   ·   Roadmap   ·   To Do   ·   Meetings

Team coordinator

Bernie Innocenti

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts
<accounts AT sugarlabs DOT org>
See also Service/Account
Sugar Labs web site and wiki
<webmaster AT sugarlabs DOT org>
See also Service/wiki
Git project hosting
<gitmaster AT sugarlabs DOT org>
See also Service/git
Sugar Planet
<planetmaster AT sugarlabs DOT org>
See also Sysadmin/Planet_syndication_request, Service/planet
DNS Management and Domains Registration
<hostmaster AT sugarlabs DOT org>
See also Service/Nameservers
Other requests
<sysadmin AT sugarlabs DOT org>

Team Contacts

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki)
consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer)
consult the specific Machine page for a list of sysadmin contacts
For anything else
your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

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