Sugar Labs/Contacts

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Connect with Sugar Labs

Sugar has a growing community that is ready to help you. Because users and contributors span the globe, a key element to the project is communication. Mailing lists, forums, blogs, Internet Relay Chat (IRC), Jabber, and email provide quick and easy ways to communicate. Also, try our new, community-powered support site and tell us what you you think.

Mailing Lists

See Mailing Lists.

Forums

Support Forums

Total posts: 9344 • Total topics: 1922 • Total members: 3757 • 26 March 2009 (EDT)
Former sites—these have a short history of problems, but are no longer preferred by Sugar Labs.
http://getsatisfaction.com/sugarlabs, & http://launchpad.net/soas

General Discussion

Total posts: 28249 • Total topics: 3344 • Total members: 3742 • 26 March 2006 (EDT)

Blogs

Planet OLPC and Planet Sugar Labs - These aggregate a number of popular blogs on Sugar and OLPC. Contact mailto:planetmaster@sugarlabs-nospam.org for adding more blogs to this feed.


IRC, Internet Relay Chat

Sugar Labs no longer uses IRC as the primary mode of communication. Matrix is the preferred mode of communication. Nevertheless, the matrix and IRC channels are bridged using Matrix Appservice IRC. IRC channel only exists for backward compatibility.

  • The IRC activity allows access to IRC from within the Sugar environment.
  • You can use a computer-based client to log in to IRC, such as Pidgin or X-Chat. This link should work for such clients: irc://irc.libera.chat#sugar
  • Or, use a browser add-on, such as CIRC (for Chrome). Current versions of Firefox are no longer compatible with add-ons, so ChatZilla will only work if you are using a sufficiently older version of Firefox.

IRC is mainly designed for group communication in discussion 'channels', but allows for personal chat and data transfer as well.

Sugar Labs is moving sugar channels from Freenode.net to Libera.chat.

The Sugar Labs Community uses a series of channels in the irc.libera.chat network.

IRC channel discussion archives

  • Archives of many Sugar-related IRC channels are generated automatically by an IRC bot and are indexed here.

irc.freenode.net channels

General:
#sugar or irc://irc.libera.chat#sugar For day-to-day Sugar development—a casual, friendly place where Sugar developers collaborate.
#sugar-meeting or irc://irc.libera.chat#sugar-meeting A channel for scheduled Sugar Labs meetings. See the Sugar Labs event calendar. (not active, Meetings now happen on Matrix
#fedora-olpc or irc://irc.freenode.net#fedora-olpc A channel for the Fedora development project for OLPC XOs and a Sugar distribution. See the project page.

irc.oftc.net channels

General:
#schoolserver or irc://irc.oftc.net#schoolserver The meeting channel for the XS, the XO school Server.
(Not active in September 2009.)
#treehouse or irc://irc.oftc.net#treehouse The meeting channel for the Treehouse - Hosting

How to use IRC channels

  • A web-based chat for other channels is Mibbit, with nickname: (whatever you like), server: irc.oftc.net, and channel: #schoolserver (or whatever other channel you're trying to get into). It also includes an in-line translation service that is helpful when other languages are used.
  • Some helpful resources are here, and this tutorial, which also includes basic commands.
  • Learn about IRC etiquette. Try here, here, or here.
  • For IRC under sugar, install the latest Sugar IRC activity.
  • In Pidgin you can configure IRC and then Add a Chat to your Buddy list. Select the IRC channel from the drop-down menu, and enter the name of the channel. You can set Pidgin to open channels automatically whenever it starts up.
  • In a traditional IRC client, you join a channel with the /join command, for example, enter /join #sugar in the input box.
  • Connect to one of the above channels, and say hello. You will see a list of the handles (on-line names) of the people in the channel, and the conversation will appear in a scrolling window. Type your message in the command entry area, and press return.
  • Instructions for using the meeting log robot are here.

Jabber Networks

While the OLPC XO-1 is designed with mesh wireless networking built in (where users can connect to each other without having a central wireless internet router/connection), Sugar users around the world may not be able to connect with others using the platform unless it's through the Internet, since mesh networking relies on a concentration of users (for example, in a classroom, school or business environment).

Jabber networks link Sugar users to each other in order to chat, interact and collaborate. There are global Sugar Jabber networks, or regional ones hosted by organizations and individuals around the world. You can choose whichever Jabber network you wish to connect to. Connecting Sugar to one of these networks will greatly enhance your Sugar experience.

Video

Sugar Labs contacts

Sugar Labs is led by its Oversight Board. The executive director is Walter Bender (walter AT sugarlabs DOT org).

We also have an ombudsman who will help mediate any disputes (ombudsman AT sugarlabs DOT org).

Journalists can call +1.857.254.1100 or e-mail Sugar Labs Public Relations (pr AT sugarlabs DOT org).

See our community contacts index for additional contacts.

Mail

You also may contact us by mail:

Walter Bender
Executive Director
c/o Software Freedom Conservancy
1995 BROADWAY FL 17
NEW YORK NY 10023-5882 USA

Phone

* Press/public relations: +1 (857) 254-1100