Features/Problem Reports: Difference between revisions
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After uploading, the user is given a Report ID number (a small decimal number). They can use this if they wish to follow up with the Sugar developers by email. | After uploading, the user is given a Report ID number (a small decimal number). They can use this if they wish to follow up with the Sugar developers by email. | ||
==== For Deployments ==== | ==== For Deployments ==== | ||
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The URL of the log server is configured using a GConf key and can be customized per deployment. | The URL of the log server is configured using a GConf key and can be customized per deployment. | ||
It's important to understand that this system is intended to be as automated as possible, so deployments should not expect to have a staff of support personnel monitoring problem reports, but can instead use them to get a general sense of what problems are most common. | |||
[[File:Problem-report.jpg]] | |||
== Benefit to Sugar == | == Benefit to Sugar == | ||