BugSquad/Email Bug Report: Difference between revisions
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How to send an email to report a bug | === How to send an email to report a bug === | ||
# Enter sugar-devel@lists.sugarlabs.org in the To: line. | # Enter sugar-devel@lists.sugarlabs.org in the To: line. | ||
# Write a short but through explanation of the error in the Subject line. | # Write a short but through explanation of the error in the Subject line. | ||
# In the body of the email describe the error completely. | # In the body of the email describe the error completely. | ||
* Include the versions of all your software and hardware (if you know it). | ::* Include the versions of all your software and hardware (if you know it). | ||
* Report the steps you took. | ::* Report the steps you took. | ||
* Explain what you thought was going to happen and what actually happened. | ::* Explain what you thought was going to happen and what actually happened. | ||
* Also add anything else that relates to the problem and make sure it is appropriate. | ::* Also add anything else that relates to the problem and make sure it is appropriate. | ||
# Attach any log files or screenshots of the error. | # Attach any log files or screenshots of the error. | ||
# Look the email over once and make sure you haven’t forgotten anything, and then send the email. | # Look the email over once and make sure you haven’t forgotten anything, and then send the email. | ||
Attaching log files to email through Sugar. | ==== Attaching log files to email through Sugar. ==== | ||
1. In Sugar find your Log.<br /> | 1. In Sugar find your Log.<br /> | ||
[[File:Emailbug01.jpg|Find Log]]<br /> | [[File:Emailbug01.jpg|Find Log]]<br /> | ||