Submit Bugs/Problems: Difference between revisions
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== Please Describe Bugs & Problems Here == | == Please Describe Bugs & Problems Here == | ||
* You may try our community-powered support site, '''http://www.getsatisfaction.com/sugarlabs''' | * You may try our new, community-powered support site, '''http://www.getsatisfaction.com/sugarlabs''' | ||
* Or, you may communicate directly to the | * Or, you may communicate directly to the [[Development Team]]'s work ticket system by using the [http://dev.sugarlabs.org Sugar Labs '''trac''' instance] to report bugs you find with Sugar on the various distributions. | ||
* Problems registered in the '''trac''' database become work tickets to which you may subscribe, have comments appended, titles changed, log files or screenshots attached, links included, and more. | * Problems registered in the '''trac''' database become work tickets to which you may subscribe, have comments appended, titles changed, log files or screenshots attached, links included, and more. | ||
* The tickets are reviewed periodically by the [[BugSquad]] and so get more [[Development Team]] attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post. | * The tickets are reviewed periodically by the [[BugSquad]] and so get more [[Development Team]] attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post. | ||