Changes

BugSquad/Get Logs (view source)

Revision as of 06:42, 25 September 2008

143 bytes added , 06:42, 25 September 2008

no edit summary

Line 1: Line 1: −

If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue.

+

== Why ==

+

If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue. In most of the cases it will be easiest for you to reproduce the bug.

== Enabling debugging ==

Line 5: Line 6:

These are general steps to follow when providing logs for some bug:

−

* Start the [[Terminal activity]].

+

* Start the Terminal activity.

* Type the following:

echo 'export SUGAR_LOGGER_LEVEL=debug' >> /home/olpc/.xsession

Line 11: Line 12:

* Reboot, or just restart X using ctrl+alt+erase

* Perform the minimal steps to reproduce the bug.

−

* ~~'''~~The relevant logs are in /home/olpc/.sugar/default/logs''', (e.g org.laptop.WebActivity-1.log for the log of the first Browse instance) copy them to a USB flash drive and attach to the ticket from ~~some other~~ computer.

+

* The relevant logs are in '''/home/olpc/.sugar/default/logs''', (e.g org.laptop.WebActivity-1.log for the log of the first Browse instance). You can copy them to a USB flash drive and attach to the ticket from another computer or use the Browse activity to attach them to the ticket.

−

~~'''''~~ The file datastore.log may contain a list of all the files in your USB flash drive or SD card. Check and delete from there if you don't want to submit that information. Most probably it's not needed by the developers. ~~'''''~~

+

Note: The file datastore.log may contain a list of all the files in your USB flash drive or SD card. Check and delete from there if you don't want to submit that information. Most probably it's not needed by the developers.

+

* Another interesting file to attach to the ticket is /var/log/messages.

* You may also use <code>olpc-netlog</code> to gather all logs and XO info to a single file.

Line 18: Line 21:

=== Other debugging settings ===

−

The file <tt>/home/olpc/.xsession-example</tt> contains other settings useful for debugging~~, you~~ can copy individual lines from this or copy the entire file to <tt>/home/olpc/.xsession</tt>.

+

The file <tt>/home/olpc/.xsession-example</tt> contains other settings useful for debugging. You can copy individual lines from this or copy the entire file to <tt>/home/olpc/.xsession</tt>.

=== Presence service ===

−

If your bug involves the presence service, you might also want to follow the steps for [[~~Telepathy debugging~~]].

+

If your bug involves the presence service, you might also want to follow the steps for [[BugSquad/TelepathyDebugging]].

== If you can't reproduce the bug ==

Erikos

3,267

edits