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40 bytes added ,  06:46, 25 September 2008
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== Why ==
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== What are the logs useful for ==
 
If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue. In most of the cases it will be easiest for you to reproduce the bug.
 
If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue. In most of the cases it will be easiest for you to reproduce the bug.
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* Reboot, or just restart X using ctrl+alt+erase
 
* Reboot, or just restart X using ctrl+alt+erase
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== Where are the logs placed ==
 
* Perform the minimal steps to reproduce the bug.
 
* Perform the minimal steps to reproduce the bug.
* The relevant logs are in '''/home/olpc/.sugar/default/logs''', (e.g org.laptop.WebActivity-1.log for the log of the first Browse instance). You can copy them to a USB flash drive and attach to the ticket from another computer or use the Browse activity to attach them to the ticket.
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* The relevant logs are in '''/home/olpc/.sugar/default/logs''', (e.g org.laptop.WebActivity-1.log for the log of the first Browse instance).
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== Attach the logs ==
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The easiest way is to use the Browse activity to attach them to the ticket. You can copy them to a USB flash drive and attach them to the ticket from another computer as well.
    
Note: The file datastore.log may contain a list of all the files in your USB flash drive or SD card. Check and delete from there if you don't want to submit that information. Most probably it's not needed by the developers.  
 
Note: The file datastore.log may contain a list of all the files in your USB flash drive or SD card. Check and delete from there if you don't want to submit that information. Most probably it's not needed by the developers.  
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* Another interesting file to attach to the ticket is /var/log/messages.
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* You may also use <code>olpc-netlog</code> to gather all logs and XO info into a single file.
* You may also use <code>olpc-netlog</code> to gather all logs and XO info to a single file.
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* Log is an activity for viewing log files
* [[Log]] is an activity for viewing log files
      
=== Other debugging settings ===
 
=== Other debugging settings ===
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