Infrastructure Team/Contacts

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Coordinator

Bernie Innocenti

Support and administrative requests

DNS administration
<hostmaster AT sugarlabs DOT org>
See also Sysadmin/Nameservers
Sugar Planet
<planetmaster AT sugarlabs DOT org>
See also Sysadmin/Planet_syndication_request
Shell accounts
<sysadmin AT sugarlabs DOT org>
See also Sysadmin/Shell_account_request

Team Contacts


Services status

http://identi.ca/group/sugarlabsstatus

This Identi.ca feed sends updates about the health status of all our services and machines. Subscribe if you want to be notified.

Notificiations for planned service outages are also posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmins

  • For problems with a specific Machine, please consult the list of system administrators of the specific machine.
  • For problems with a specific Service, please consult the list of service administrators of the specific service.
  • For anything else, your friendly sysadmins for sugarlabs.org can be contacted at <sysadmin AT sugarlabs DOT org>.

For urgencies, the core sysadmins are:

For non-urgent business, preferably use official administrative contacts instead of contacting individual system administrators.

Service specific contacts

NOTE: the following list of services is obsolete. Please help us migrate them to Service pages.

Bug Tracker (trac)

URL: http://bugs.sugarlabs.org/

Hosted on: Machine/sunjammer

The bugmasters are:

Git project hosting (Gitorious)

URL: http://git.sugarlabs.org/

Hosted by OSL.

Technical contact: <gitmaster at sugarlabs.org>.

The gitmasters are:

Planet Sugar (planetplanet)

URL: http://planet.sugarlabs.org/

Hosted on: Machine/sunjammer

For requests regarding Planet Sugar, please contact <planetmaster at sugarlabs.org>.

The planet masters are:

We Care (tm)