Difference between revisions of "Submit Bugs/Problems"

From Sugar Labs
Jump to navigation Jump to search
m (Reverted edits by Goo (Talk) to last revision by David Kergyl)
Line 1: Line 1:
−
<small>''This article is about the biblical God.  For the term as used to refer to any divine being, see [[Other Gods]]''</small>
+
<noinclude>{{TOCright}}</noinclude>
−
[[Image:Alphaomega.jpg|thumb|200px|God is the Alpha and Omega, the first and last, the beginning and the ending]]
 
−
{{cquote|'''Genesis 1:1'''<br />In the beginning God created the heavens and the earth.}}
 
−
{{trinity}}'''God''' is the sovereign creator and eternal ruler of all things and beings that exist, whether in the physical [[universe]] or in the spiritual realm ([[Heaven]]).  Not only is God the creator and ruler of the things and beings within those two realms, but he is also the creator of the realms themselves. God created the physical universe, and before he acted in this creation, the universe did not exist. Likewise God did with the spiritual realm.
 
  
−
== God is Revealed: How we know about God ==
+
== Please Describe Bugs & Problems Here ==
 +
* Communicate directly with the [[Development Team]]'s work ticket system by using the [http://bugs.sugarlabs.org Sugar Labs '''trac''' instance] to report bugs you find with Sugar on the various distributions.
 +
* Problems registered in the '''trac''' database become work tickets to which you may subscribe, have comments appended, titles changed, log files or screenshots attached, links included, and more.
 +
* The tickets are reviewed periodically by the [[BugSquad]] and so get more [[Development Team]] attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post.
 +
* To get broad community attention to a problem, prepare a '''trac''' ticket AND announce it with a link to the '''trac''' ticket page in a posting to sugar-devel AT lists.sugarlab.org (or, if OLPC XO-1 hardware-specific, to devel AT lists.laptop.org).  Register your email address at http://lists.sugarlabs.org/listinfo/sugar-devel or http://lists.laptop.org/listinfo/devel to avoid delays in acceptance of your posts.
 +
* In your report, please include background information on your version of Sugar and any links that might be helpful for those investigating the problem.  You may also [http://wiki.sugarlabs.org/go/Sugar_on_a_Stick/Getting_Involved/Testing#Report_your_hardware_profile report your hardware profile] and upload log files as described in [[OLPC:Reporting bugs]].
 +
* You may want to review [[Sugar Labs/FAQ]] for some common questions, and [[:Category:Testing]] for other testers' reports.
  
−
Other than creation itself, God is revealed in several ways, including conscience and special revelation (the bible, and prophets). Most importantly though, God is revealed in [[Jesus Christ]], who is the Son of God.
+
Email sent to feedback AT sugarlabs.org will be forwarded to the IAEP mailing list, which is used for general discussion of the Sugar Labs education project.
  
−
== Attributes or Character of God ==
+
===Journal comes and goes===
−
The attributes of God are things that describe who he is. Similar to the way one might describe a close friend to another individual, so too do these attributes describe God's character and nature. Attributes of God include but are not limited to [[Wisdom]], [[Infinitude]], [[Sovereignty]], [[Holiness]], [[Trinity]], [[Omniscience]], [[Faithfulness]], [[Love]], [[Omnipotence]], [[Self-existence]], [[Self-sufficiency]], [[Justice]], [[Immutability]], [[Mercy]], [[Eternal]], [[Goodness]], [[Gracious]], and [[Omnipresence]]. These attributes all work in complete and perfect harmony with one another.
+
Sugar on Ubuntu doesn't always preserve the Journal between sessions.
 +
:It seems that the index is occasionally broken and the datastore is thus copied to a timestamped entry in .sugar/default/ and empty datastore is opened.
 +
::Is this still a problem with 0.84? If so, could you [http://trac.sugarlabs.org please file a ticket]?
  
−
God exercises eternal and righteous judgment of the wicked in [[hell]], because of an inherent problem in the human heart, namely [[Sin]]. According to the [[Bible]], the sacrifice of [[Jesus Christ]] on the cross of [[calvary]] and then [[resurrection]], is God's merciful and gracious response to the problem of the human heart.
+
===.84 sugar===
 +
Apps won't load in Fedora 11 emulating sugar under root.
 +
Video of behavior: http://www.youtube.com/watch?v=1Lvvjvi3yE0
 +
===Colors on Ubuntu===
 +
The Colors activity canvas is only half the width of the screen and the aspect ratio is compressed.
 +
:This bug is being tracked in [http://trac.sugarlabs.org/ticket/592 Ticket 592]
  
−
=== God is Triune ===
+
===Turtle Art===
−
{{main|Trinity}}
+
Turtle Art on a non-1200x900 screen doesn't scale display.
 +
:Resolved since Version 17.
  
−
Although the Bible does not use the term, it is clear that God is a triune God, or three in one.
+
===Hover menus from the Frame on Ubuntu===
−
These are sometimes referred to as ''God the Father'', ''God the Son'' ([[Jesus Christ|Jesus]]), and the ''[[Holy Spirit]]''.
+
They appear in the upper-left corner.
 +
:Resolved in 0.84
  
−
The first hint of the Trinity is in {{Bible ref|Genesis|1|26}} which relates God saying, "Let us make man in our image", indicating that God is a plurality.
+
===Can't Shutdown Sugar Spin===
 +
I am using the Sugar Spin on a CD and nothing happens when I click on shutdown.
 +
:The Sugar LiveCD and LiveUSB releases are going through a lot of testing and newer versions are  more reliable. Please try again at [[Downloads]].
  
−
The three persons of God are treated as equivalents in these words of Jesus shortly after His resurrection:
+
===WPA/WEP Connectivity Problems===
−
{{Bible quote|Therefore go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit.|book=Matthew|chap=28|verses=19|version=NIV}}
 
  
−
==== Jesus is God ====
+
Hi I still have problems connecting to WPA, even with build 703 installed. I enter a password and nothing happens. Any advice?
 +
:Hmmm. This one falls between the crack of Sugar and the OLPC network stack. Have you asked for help from the OLPC support team? --[[User:Walter|Walter]] 19:57, 22 May 2008 (UTC)
 +
::Looks like a place where more feedback should be given in the UI. Any concrete ideas? [[User:Tomeu|Tomeu]] 09:31, 23 May 2008 (UTC)
  
−
The first verse of the [[Gospel of John]], in which Jesus is referred to as the "Word", makes clear that Jesus is synonymous with God:
+
No, I haven't. Maybe we should explain what questions should go to OLPC team and what goes here.
−
{{Bible quote|In the beginning was the Word, and the Word was with God, and the Word was God.|book=John|chap=1|verses=1|version=NIV}}
+
:Good point. --[[User:Walter|Walter]] 20:15, 22 May 2008 (UTC)
−
This verse not only says that "the Word" (Jesus) is synonymous with God, but also says that the Word was "in the beginning", which means that He existed before all else existed, something that is only true of God.
 
  
−
This is reinforced two verses later, in which Jesus is described as the creator.
+
===UI Element sizes===
−
[[Genesis]] refers to God as being the Creator.
+
This is more of an issue than a bug. But I don't know where else to put it for now.
−
{{Bible quote|Through him all things were made; without him nothing was made that has been made.|book=John|chap=1|verses=3|version=NIV}}
 
  
−
==== The Holy Spirit is God ====
+
As Sugar is ported to other systems, they will have screens with dimensions significantly different than the XO laptop. On the XO the assumption is made of 1200 x 900 pix, with Sugar occupying a grid of 12 x 16 elements 75 pixels square.
  
−
In the following passage, the [[Holy Spirit]] is referred to as God:
+
How will we deal with issues like screens in other aspect ratios, or where the 75-pixel element is not a practical size?
−
{{Bible quote|Then Peter said, "Ananias, how is it that Satan has so filled your heart that you have lied to the Holy Spirit and have kept for yourself some of the money you received for the land? Didn't it belong to you before it was sold? And after it was sold, wasn't the money at your disposal? What made you think of doing such a thing? You have not lied to men but to God."|book=Acts|chap=5|verses=3-4|version=NIV}}
+
[[User:Rmyers|Rmyers]] 20:51, 22 May 2008 (UTC)
  
−
=== God is omniscient ===
+
:Much of this is ameliorated by the extensive use of SVG for the graphics. --[[User:Walter|Walter]] 21:10, 22 May 2008 (UTC)
−
{{main|omniscience}}
+
:There is active development on this issue. See, for example, http://www.mail-archive.com/sugar-devel@lists.sugarlabs.org/msg02712.html. --[[User:FGrose|FGrose]] 04:56, 20 March 2009 (UTC)
  
−
God knows everything:
+
===Sonata===
−
{{Bible quote|This then is how we know that we belong to the truth, and how we set our hearts at rest in his presence whenever our hearts condemn us. For God is greater than our hearts, and he knows everything.|book=1_John|chap=3|verses=19-20|version=NIV}}
 
  
−
Because God is outside of [[time]], He can see and knows the [[past]] and the [[future]] as well as the present.
+
I cannot access MP3 files I transfer to my SD card through Sonata. It does not let me select source directories/devices. Any advice? Is there a better player for Sugar/XO?
 +
:perhaps you'll have better luck with [http://activities.sugarlabs.org/en-US/sugar/addon/4045 Jukebox]? If not, please [http://dev.sugarlabs.org file a bug report]
  
−
== "God" sometimes used to refer to God the Father ==
+
[[Category:General public]]
−
[[Image:Velasco Padre Eterno.jpg|left|140px|God the Father]]
 
−
In the bible, the word "God" (θεός) does not always refer to God's being as a whole, but more specifically refers to the Person of the Father (God the Father). Here are some verses which demonstrate this:
 
−
{{cquote|'''John 3:16''' (NASB)<br />For <u>God</u> so loved the world, that He gave His only begotten <u>Son</u>, that whoever believes in Him shall not perish, but have eternal life.}}
 
−
{{cquote|'''1 John 4:10''' (NASB)<br />In this is love, not that we loved <u>God</u>, but that He loved us and sent <u>His Son</u> to be the propitiation for our sins.}}
 
−
Notice how in each case, "Father" can be substituted for "God." For example, "For the ''Father'' so loved the world, that He gave His only begotten Son," and "not that we loved the ''Father'', but that He loved us and sent His Son."
 
  
−
== Terminology ==
+
===Login fail on Fedora 9===
  
−
The Bible uses several different words to refer to God.
+
I have sugar installed on Fedora 9.  The first session I start allows me to give my name and choose my colour. After that the session aborts with no further communication. Every subsequent session aborts with no error message. The only useful looking message is in the .xsession-errors file and looks like this.
−
"God" itself is not a name, but an [[Old English]] word meaning ''supreme being, diety'',<ref>[http://www.etymonline.com/index.php?term=god God] Online Etymology Dictionary.</ref> which the translators who translated the Bible in to English chose as the appropriate English word for the [[Hebrew]] ''elohim'' and the [[Greek]] ''theos'' used in the [[Old Testament]] and [[New Testament]] respectively.<ref name="DPK">Kruse, Dale P.,[http://www.layevangelism.com/advtxbk/sections/sect-10/sec10-9.htm More on the ''Names'' of God In the Bible], Advanced Training Program of Evangelism.</ref>
 
  
−
The other main term for God is the Hebrew ''adonai'', usually translated ''Lord''.
+
*** PULSEAUDIO: Unable to connect: Connection refused
−
There are various compound words also used in the Bible, such as ''el shaddai'', which means ''God Almighty'' ("''el''" is a short version of ''elohim'').<ref name="DPK" />
+
*** Is your sound server running?
 +
*** See: http://www.pulseaudio.org/wiki/Troubleshooting
 +
 +
** (sugar-shell:12977): CRITICAL **: _wrap_gst_mixer_list_tracks: assertion `GST_IS_MIXER (self->obj)' failed
  
−
''YHWH'' is given in the Bible as God's actual name.  In most English Bibles it is translated as <span style="font-variant:small-caps">''Lord''</span>, in small capitals.  The name has various other English versions, including Yehovah, Jehovah, and Yahweh.<ref>McHyde, Tim, [http://www.escapeallthesethings.com/yahweh.htm God’s Name: LORD, Yahweh, Yahveh, YHWH, YHVH, Jehovah or Yehovah?]</ref>
+
I checked over the fedora bug tracker and found some missing dependencies mentioned, but those were all installed (e.g. gstreamer).  When doing this I was using a second X session to my main one, but previously I have had the same problem in the main X session.  Any suggestions?
  
−
==See also==
+
:I'll see if someone from the Fedora team can offer some help. --[[User:Walter|Walter]] 22:49, 21 September 2008 (UTC)
−
*[[Other gods]]
+
::What I have learned so far (from Marco)
−
*[[Atheism]]
+
::The Fedora 9 packages are basically untested :( Rawhide is getting much better. Perhaps we should spend a bit of time one of these days and push the latest packages in Fedora 9.
−
*[[Christianity in Conservapedia]]
+
::There is a sugar component on http://bugzilla.redhat.com which can be used for distribution specific issues. Upstream issues should be reported to dev.laptop.org. Yeah, it can be hard/impossible for the user to know if it's distribution or upstream. I suggest to always give priority to upstream when unsure. --[[User:Walter|Walter]] 12:57, 22 September 2008 (UTC)
 +
::This resolved in the F11 release. --[[User:Walter|Walter]] 13:54, 20 March 2009 (UTC)
  
−
== References ==
 
−
{{Reflist|2}}
 
  
−
==External links==
+
===XOlympics activity fails if python-elements package installed on Fedora 12===
−
*[http://www.theopedia.com/God Theopedia - God]
 
−
*[http://christiananswers.net/dictionary/god.html ChristianAnswers.net - God]
 
−
*[http://wikible.org/en/God Wikible.org - God]
 
−
*[http://www.opposingviews.com/questions/is-there-a-god Opposing Views: Is There a God?]
 
  
−
[[Category:Christianity]]
+
XOlympics uses a custom local "elements" module, but if python-elements is installed, XOlympics can't find box2d because it looks it finds the site-wide elements module first.  The Physics activity seems to require that python-elements is installed, so the only workaround I found was to add:
−
[[Category:Divine Beings]]
+
 
 +
import sys
 +
sys.path.insert(0, ".")
 +
 
 +
to the top of "XOlympics.activity/tools.py"
 +
 
 +
--[[User:DeanBrettle|DeanBrettle]] 13:12, 6 February 2010

Revision as of 18:18, 2 April 2010

Please Describe Bugs & Problems Here

  • Communicate directly with the Development Team's work ticket system by using the Sugar Labs trac instance to report bugs you find with Sugar on the various distributions.
  • Problems registered in the trac database become work tickets to which you may subscribe, have comments appended, titles changed, log files or screenshots attached, links included, and more.
  • The tickets are reviewed periodically by the BugSquad and so get more Development Team attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post.
  • To get broad community attention to a problem, prepare a trac ticket AND announce it with a link to the trac ticket page in a posting to sugar-devel AT lists.sugarlab.org (or, if OLPC XO-1 hardware-specific, to devel AT lists.laptop.org). Register your email address at http://lists.sugarlabs.org/listinfo/sugar-devel or http://lists.laptop.org/listinfo/devel to avoid delays in acceptance of your posts.
  • In your report, please include background information on your version of Sugar and any links that might be helpful for those investigating the problem. You may also report your hardware profile and upload log files as described in OLPC:Reporting bugs.
  • You may want to review Sugar Labs/FAQ for some common questions, and Category:Testing for other testers' reports.

Email sent to feedback AT sugarlabs.org will be forwarded to the IAEP mailing list, which is used for general discussion of the Sugar Labs education project.

Journal comes and goes

Sugar on Ubuntu doesn't always preserve the Journal between sessions.

It seems that the index is occasionally broken and the datastore is thus copied to a timestamped entry in .sugar/default/ and empty datastore is opened.
Is this still a problem with 0.84? If so, could you please file a ticket?

.84 sugar

Apps won't load in Fedora 11 emulating sugar under root. Video of behavior: http://www.youtube.com/watch?v=1Lvvjvi3yE0

Colors on Ubuntu

The Colors activity canvas is only half the width of the screen and the aspect ratio is compressed.

This bug is being tracked in Ticket 592

Turtle Art

Turtle Art on a non-1200x900 screen doesn't scale display.

Resolved since Version 17.

Hover menus from the Frame on Ubuntu

They appear in the upper-left corner.

Resolved in 0.84

Can't Shutdown Sugar Spin

I am using the Sugar Spin on a CD and nothing happens when I click on shutdown.

The Sugar LiveCD and LiveUSB releases are going through a lot of testing and newer versions are more reliable. Please try again at Downloads.

WPA/WEP Connectivity Problems

Hi I still have problems connecting to WPA, even with build 703 installed. I enter a password and nothing happens. Any advice?

Hmmm. This one falls between the crack of Sugar and the OLPC network stack. Have you asked for help from the OLPC support team? --Walter 19:57, 22 May 2008 (UTC)
Looks like a place where more feedback should be given in the UI. Any concrete ideas? Tomeu 09:31, 23 May 2008 (UTC)

No, I haven't. Maybe we should explain what questions should go to OLPC team and what goes here.

Good point. --Walter 20:15, 22 May 2008 (UTC)

UI Element sizes

This is more of an issue than a bug. But I don't know where else to put it for now.

As Sugar is ported to other systems, they will have screens with dimensions significantly different than the XO laptop. On the XO the assumption is made of 1200 x 900 pix, with Sugar occupying a grid of 12 x 16 elements 75 pixels square.

How will we deal with issues like screens in other aspect ratios, or where the 75-pixel element is not a practical size? Rmyers 20:51, 22 May 2008 (UTC)

Much of this is ameliorated by the extensive use of SVG for the graphics. --Walter 21:10, 22 May 2008 (UTC)
There is active development on this issue. See, for example, http://www.mail-archive.com/sugar-devel@lists.sugarlabs.org/msg02712.html. --FGrose 04:56, 20 March 2009 (UTC)

Sonata

I cannot access MP3 files I transfer to my SD card through Sonata. It does not let me select source directories/devices. Any advice? Is there a better player for Sugar/XO?

perhaps you'll have better luck with Jukebox? If not, please file a bug report

Login fail on Fedora 9

I have sugar installed on Fedora 9. The first session I start allows me to give my name and choose my colour. After that the session aborts with no further communication. Every subsequent session aborts with no error message. The only useful looking message is in the .xsession-errors file and looks like this. 

*** PULSEAUDIO: Unable to connect: Connection refused
*** Is your sound server running?
*** See: http://www.pulseaudio.org/wiki/Troubleshooting

** (sugar-shell:12977): CRITICAL **: _wrap_gst_mixer_list_tracks: assertion `GST_IS_MIXER (self->obj)' failed

I checked over the fedora bug tracker and found some missing dependencies mentioned, but those were all installed (e.g. gstreamer). When doing this I was using a second X session to my main one, but previously I have had the same problem in the main X session. Any suggestions?

I'll see if someone from the Fedora team can offer some help. --Walter 22:49, 21 September 2008 (UTC)
What I have learned so far (from Marco)
The Fedora 9 packages are basically untested :( Rawhide is getting much better. Perhaps we should spend a bit of time one of these days and push the latest packages in Fedora 9.
There is a sugar component on http://bugzilla.redhat.com which can be used for distribution specific issues. Upstream issues should be reported to dev.laptop.org. Yeah, it can be hard/impossible for the user to know if it's distribution or upstream. I suggest to always give priority to upstream when unsure. --Walter 12:57, 22 September 2008 (UTC)
This resolved in the F11 release. --Walter 13:54, 20 March 2009 (UTC)


XOlympics activity fails if python-elements package installed on Fedora 12

XOlympics uses a custom local "elements" module, but if python-elements is installed, XOlympics can't find box2d because it looks it finds the site-wide elements module first. The Physics activity seems to require that python-elements is installed, so the only workaround I found was to add: 

import sys
sys.path.insert(0, ".")

to the top of "XOlympics.activity/tools.py"

--DeanBrettle 13:12, 6 February 2010

Retrieved from "https://wiki.sugarlabs.org/index.php?title=Submit_Bugs/Problems&oldid=50739"