BugSquad/Upstreaming bugs: Difference between revisions

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== Fedora specific bugs ==

Sugar on XOs runs on Fedora Linux. There are also Sugar packages for a number of [[Supported systems|other Linux distributions]]. When Sugar is packaged for a new distribution, please add the bug tracker for that system to this page, along with a link to information on how to use it.

==Reporting bugs==

=== Fedora specific bugs ===

To report a bug in Fedora, go to http://bugzilla.redhat.com.

Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD]], because many Fedora package maintainers might be unfamiliar with Sugar. In many cases, you can get along by setting up a VM in QEMU.

Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD], because many Fedora package maintainers might be unfamiliar with Sugar. In many cases, you can get along by setting up a VM in VirtualBox or QEMU.

For hardware related bugs, the output of <tt>dmesg</tt> and <tt>lsmod</tt> is useful information to attach. For networking bugs, <tt>iwconfig</tt> and <tt>ifconfig</tt> usually provide interesting output.

Refer to the [https://fedoraproject.org/wiki/BugsAndFeatureRequests Bugs and Feature Requests] page for detailed instructions on filing Fedora bugs.

===Debian===

About [http://www.debian.org/Bugs/Reporting.en.html Debian Bug Tracking System] (BTS)

We strongly recommend that you report bugs in Debian using the reportbug program. To install and start it, simply run:

# aptitude install reportbug

$ reportbug

It will guide you through the bug reporting process step by step.

If you have questions that the interactive prompts of reportbug do not resolve, you can refer to the rest of the documentation at the link above, or ask the [http://lists.debian.org/debian-user/ Debian user mailing list].

===Ubuntu===

* [https://bugs.launchpad.net/ubuntu Ubuntu Bug Tracking System] (BTS)

* [https://bugs.launchpad.net/ubuntu Bugs in Ubuntu]

* [https://wiki.ubuntu.com/BugSquad Ubuntu Bug Squad]

Ubuntu uses the apport/ubuntu-bug program to gather data on software problems and report bugs. Usage is

apport-bug <package name>

for non-running programs, and

apport-bug <pid>

for running programs. See

apport-bug --help

for other options.

===ALT Linux===

* [https://bugzilla.altlinux.org/ Bugzilla server at ALT Linux]

* [http://www.altlinux.org/BugTracking/BugzillaMiniHowto Bugzilla MiniHowto] (in Russian)

* [http://www.altlinux.org/ALT_Linux_Bugzilla ALT Linux Bugzilla] Documentation (in Russian)

===Mandriva===

* [https://qa.mandriva.com/index.cgi Mandriva Bugzilla]

* [http://wiki.mandriva.com/en/Development/Howto/Bugzilla Mandriva Bugzilla Howto]

===Trisquel===

* [http://trisquel.info/en/project/issues Trisquel GNULinux Issues]

===OpenSUSE===

* Developers: You can go directly to [http://bugzilla.novell.com/ Bugzilla] and report a bug.

* Non-technical users: You may try first the [http://forums.opensuse.org OpenSUSE Forums].

* [http://en.opensuse.org/openSUSE:Submitting_bug_reports Want to learn]: It is not the easiest thing that you ever did, but it is not rocket science either.

===Caixa Magica===

* [https://bugs.launchpad.net/caixamagica Bugs in The Caixa Magica Project]

* [https://help.launchpad.net/Bugs Getting started with bug tracking in Launchpad. ]

===Gentoo===

* [http://bugs.gentoo.org/ Gentoo's Bugzilla]

* [http://www.gentoo.org/doc/en/bugzilla-howto.xml Gentoo Bug Reporting Guide]

===Slackware===

From [http://www.tuxradar.com/content/slackware-made-easy Slackware made easy]:

For most of its history, since the first release in 1993, Slackware has been largely the work of one developer: California-based 42-year-old Patrick Volkerding. Pat had some assistance from other paid developers in the distro's earlier days, but now he's a one-man band - albeit with the help of bug reports and patches from the community - and uses sales of Slackware boxed sets to fund his work on the distro.

An affable chap with a quirky sense of humour, Pat's down-to-earth geekness puts many long-time Linuxers at ease. Got a question? Try Pat. Got a suggestion? Try Pat. Want to file a bug report? Try Pat. Don't worry about mailing lists, project leaders and Bugzilla accounts - Pat's your man. Indeed, he's known as The Man in Slackware circles.

Pat says that he may be reached via email at: volkerdi at slackware dot com

==Distro QA==

If you are willing to do systematic testing of packages in a particular distribution at each package release or upgrade and each distro upgrade, please add your name and data here, and e-mail [mailto:mokurai@sugarlabs.org Mokurai]. This does not entail a commitment to test every version of every package in the [http://activities.sugarlabs.org/ Sugar Labs Activity repository], just the packages included with your chosen distribution.

===Ubuntu 11.4 Natty Narwhal===

[[User:Mokurai|Mokurai]]

Activity packages that cannot run should be removed or fixed: jigsaw, sliderpuzzle, browse, read, flipsticks.

Old

* 307206 sugar '''moon''' activity works and should be packaged—Done. Please close.

* 601219 Sugar package files installed in wrong directory--Mostly fixed, except '''sliderpuzzle''' and '''jigsaw''', which have other issues.

Current

* 284968 '''Jigsaw''' fails to launch--Actually, cannot install because python-abiword is still missing.

* 307209 sugar '''speak''' activity works fine and should be packaged.

* 307225 sugar '''ruler''' works/should be packaged, screen resolution fix

* 459532 sugar-web-activity uninstallable due to python-xpcom dependency, should depend on xulrunner-1.9 instead

* 460111 sugar '''browse''' fails -- libxul.so: No such file or directory. Browse-122 ImportError: No module named hulahop

Browse downloads .xo bundles to the Journal, but Firefox does not. In that case, copy the bundle file to a USB drive. You can copy it to the Journal from there. Click to install and start the activity.

* 623726 '''read''' fails to start--Starts now, but does not open file.

* 731133 '''TurtleArt''' cannot start due to missing files.--Version 108 installs and runs. Please package.

* 788815 Sugar '''Flipsticks''' activity crashes on start.

* 788822 Sugar '''SliderPuzzle''' activity dependent on missing Abiword.

* 788832 '''Firefox''' in Sugar hangs on exit

[[User:Sascha silbe|Sascha Silbe]]

I am sad to announce that we are dropping Ubuntu support for

sugar-jhbuild. Karmic Koala (9.10), the last version of Ubuntu that

shipped all packages required to use Sugar (including all Fructose

activities), has went end-of-life on 2011-05-01.

Apart from a bug in the Ubuntu version of Xephyr that prevents

sugar-emulator from working out of the box [1], all recent Ubuntu

versions lack python-xpcom [2], a crucial package for Browse. The latter

issue can only be worked around by building all browser engine packages

(xulrunner, python-xpcom, hulahop) in sugar-jhbuild. We (that is, I)

lack the time to go this route again. At least in the past, Mozilla had

a bad record for security updates: most of the time, the required

patches needed to be hand-picked by downstream (in this case us) from

their VCS repository. This is not only error-prone, but also rather

time-consuming. AFAICT this hasn't changed a bit.

I can only hope that Surf grows to be a full replacement for Browse.

Once that happens and all required packages for Surf (probably going to

include some bleeding edge ones) enter the most recent Ubuntu version,

we can start supporting Ubuntu again.

I will keep the Ubuntu configuration files in the sugar-jhbuild

repository. Use them at your own risk. Feel free to send patches, but

please don't file bug reports about anything Ubuntu-specific.

@@ Line 1: / Line 1: @@
-== Fedora specific bugs ==
+Sugar on XOs runs on Fedora Linux. There are also Sugar packages for a number of [[Supported systems|other Linux distributions]]. When Sugar is packaged for a new distribution, please add the bug tracker for that system to this page, along with a link to information on how to use it.
+==Reporting bugs==
+=== Fedora specific bugs ===
 To report a bug in Fedora, go to http://bugzilla.redhat.com.
-Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD]], because many Fedora package maintainers might be unfamiliar with Sugar.  In many cases, you can get along by setting up a VM in QEMU.
+Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD], because many Fedora package maintainers might be unfamiliar with Sugar.  In many cases, you can get along by setting up a VM in VirtualBox or QEMU.
 For hardware related bugs, the output of <tt>dmesg</tt> and <tt>lsmod</tt> is useful information to attach.  For networking bugs, <tt>iwconfig</tt> and <tt>ifconfig</tt> usually provide interesting output.
 Refer to the [https://fedoraproject.org/wiki/BugsAndFeatureRequests Bugs and Feature Requests] page for detailed instructions on filing Fedora bugs.
+===Debian===
+About [http://www.debian.org/Bugs/Reporting.en.html Debian Bug Tracking System] (BTS)
+We strongly recommend that you report bugs in Debian using the reportbug program. To install and start it, simply run:
+    # aptitude install reportbug
+    $ reportbug
+It will guide you through the bug reporting process step by step.
+If you have questions that the interactive prompts of reportbug do not resolve, you can refer to the rest of the documentation at the link above, or ask the [http://lists.debian.org/debian-user/ Debian user mailing list].
+===Ubuntu===
+* [https://bugs.launchpad.net/ubuntu Ubuntu Bug Tracking System] (BTS)
+* [https://bugs.launchpad.net/ubuntu Bugs in Ubuntu]
+* [https://wiki.ubuntu.com/BugSquad Ubuntu Bug Squad]
+Ubuntu uses the apport/ubuntu-bug program to gather data on software problems and report bugs. Usage is
+ apport-bug <package name>
+for non-running programs, and
+ apport-bug <pid>
+for running programs. See
+ apport-bug --help
+for other options.
+===ALT Linux===
+* [https://bugzilla.altlinux.org/ Bugzilla server at ALT Linux]
+* [http://www.altlinux.org/BugTracking/BugzillaMiniHowto Bugzilla MiniHowto] (in Russian)
+* [http://www.altlinux.org/ALT_Linux_Bugzilla ALT Linux Bugzilla] Documentation (in Russian)
+===Mandriva===
+* [https://qa.mandriva.com/index.cgi Mandriva Bugzilla]
+* [http://wiki.mandriva.com/en/Development/Howto/Bugzilla Mandriva Bugzilla Howto]
+===Trisquel===
+* [http://trisquel.info/en/project/issues Trisquel GNULinux Issues]
+===OpenSUSE===
+* Developers: You can go directly to [http://bugzilla.novell.com/ Bugzilla] and report a bug.
+* Non-technical users: You may try first the [http://forums.opensuse.org OpenSUSE Forums].
+* [http://en.opensuse.org/openSUSE:Submitting_bug_reports Want to learn]: It is not the easiest thing that you ever did, but it is not rocket science either.
+===Caixa Magica===
+* [https://bugs.launchpad.net/caixamagica Bugs in The Caixa Magica Project]
+* [https://help.launchpad.net/Bugs Getting started with bug tracking in Launchpad. ]
+===Gentoo===
+* [http://bugs.gentoo.org/ Gentoo's Bugzilla]
+* [http://www.gentoo.org/doc/en/bugzilla-howto.xml Gentoo Bug Reporting Guide]
+===Slackware===
+From [http://www.tuxradar.com/content/slackware-made-easy Slackware made easy]:
+For most of its history, since the first release in 1993, Slackware has been largely the work of one developer: California-based 42-year-old Patrick Volkerding. Pat had some assistance from other paid developers in the distro's earlier days, but now he's a one-man band - albeit with the help of bug reports and patches from the community - and uses sales of Slackware boxed sets to fund his work on the distro.
+An affable chap with a quirky sense of humour, Pat's down-to-earth geekness puts many long-time Linuxers at ease. Got a question? Try Pat. Got a suggestion? Try Pat. Want to file a bug report? Try Pat. Don't worry about mailing lists, project leaders and Bugzilla accounts - Pat's your man. Indeed, he's known as The Man in Slackware circles.
+Pat says that he may be reached via email at: volkerdi at slackware dot com
+==Distro QA==
+If you are willing to do systematic testing of packages in a particular distribution at each package release or upgrade and each distro upgrade, please add your name and data here, and e-mail [mailto:mokurai@sugarlabs.org Mokurai]. This does not entail a commitment to test every version of every package in the [http://activities.sugarlabs.org/ Sugar Labs Activity repository], just the packages included with your chosen distribution.
+===Ubuntu 11.4 Natty Narwhal===
+[[User:Mokurai|Mokurai]]
+Activity packages that cannot run should be removed or fixed: jigsaw, sliderpuzzle, browse, read, flipsticks.
+Old
+* 307206 sugar '''moon''' activity works and should be packaged&mdash;Done. Please close.
+* 601219 Sugar package files installed in wrong directory--Mostly fixed, except '''sliderpuzzle''' and '''jigsaw''', which have other issues.
+Current
+* 284968 '''Jigsaw''' fails to launch--Actually, cannot install because python-abiword is still missing.
+* 307209 sugar '''speak''' activity works fine and should be packaged.
+* 307225 sugar '''ruler''' works/should be packaged, screen resolution fix
+* 459532 sugar-web-activity uninstallable due to python-xpcom dependency, should depend on xulrunner-1.9 instead
+* 460111 sugar '''browse''' fails -- libxul.so: No such file or directory. Browse-122 ImportError: No module named hulahop
+Browse downloads .xo bundles to the Journal, but Firefox does not. In that case, copy the bundle file to a USB drive. You can copy it to the Journal from there. Click to install and start the activity.
+* 623726 '''read''' fails to start--Starts now, but does not open file.
+* 731133 '''TurtleArt''' cannot start due to missing files.--Version 108 installs and runs. Please package.
+* 788815 Sugar '''Flipsticks''' activity crashes on start.
+* 788822 Sugar '''SliderPuzzle''' activity dependent on missing Abiword.
+* 788832 '''Firefox''' in Sugar hangs on exit
+[[User:Sascha silbe|Sascha Silbe]]
+I am sad to announce that we are dropping Ubuntu support for
+sugar-jhbuild. Karmic Koala (9.10), the last version of Ubuntu that
+shipped all packages required to use Sugar (including all Fructose
+activities), has went end-of-life on 2011-05-01.
+Apart from a bug in the Ubuntu version of Xephyr that prevents
+sugar-emulator from working out of the box [1], all recent Ubuntu
+versions lack python-xpcom [2], a crucial package for Browse. The latter
+issue can only be worked around by building all browser engine packages
+(xulrunner, python-xpcom, hulahop) in sugar-jhbuild. We (that is, I)
+lack the time to go this route again. At least in the past, Mozilla had
+a bad record for security updates: most of the time, the required
+patches needed to be hand-picked by downstream (in this case us) from
+their VCS repository. This is not only error-prone, but also rather
+time-consuming. AFAICT this hasn't changed a bit.
+I can only hope that Surf grows to be a full replacement for Browse.
+Once that happens and all required packages for Surf (probably going to
+include some bleeding edge ones) enter the most recent Ubuntu version,
+we can start supporting Ubuntu again.
+I will keep the Ubuntu configuration files in the sugar-jhbuild
+repository. Use them at your own risk. Feel free to send patches, but
+please don't file bug reports about anything Ubuntu-specific.