Sysadmin/Announcing downtime: Difference between revisions

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== ~~identi.ca~~ ==

= How to announce service outages =

== StatusNet ==

Parties interested in receiving these notifications subscribe to

our [[Infrastructure_Team/Contacts#Services_status]] feed.

To ~~send up/down notifications for hosts and services~~, send ~~messages~~

To quickly notify people about unplanned outages, send status updates to

on [http://~~identi~~.ca] crafted like these

[http://status.sugarlabs.org] crafted like these examples:

!sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: maintenance downtime for solarsail in 10mins

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!sugarlabsstatus beamrider: machine is unreachable, pls contact co-lo admins

Please do not abuse this service, as some users configure their ~~identi.ca~~ to

Please do not abuse this service, as some users configure their account to

forward notifications as text messages to their mobile phones and may have to

pay for each SMS received.

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== hosted@sl.org ==

The ~~Google Apps group~~ "hosted" forwards outage notifications to several

The alias "'''hosted''' @ '''sugarlabs.org'''" forwards outage notifications to several

individuals and mailing lists who have services hosted at Sugar Labs.

individuals and mailing lists who have services hosted at Sugar Labs. The alias is handled

by our MX, therefore it won't work if [[Machine/sunjammer]] itself is down.

Use this to notify about ahead-of-time about planned maintenance and

@@ Line 1: / Line 1: @@
-== identi.ca ==
+= How to announce service outages =
+== StatusNet ==
 Parties interested in receiving these notifications subscribe to
 our [[Infrastructure_Team/Contacts#Services_status]] feed.
-To send up/down notifications for hosts and services, send messages
+To quickly notify people about unplanned outages, send status updates to
-on [http://identi.ca] crafted like these
+[http://status.sugarlabs.org] crafted like these examples:
    !sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: maintenance downtime for solarsail in 10mins
@@ Line 12: / Line 14: @@
    !sugarlabsstatus beamrider: machine is unreachable, pls contact co-lo admins
-Please do not abuse this service, as some users configure their identi.ca to
+Please do not abuse this service, as some users configure their account to
 forward notifications as text messages to their mobile phones and may have to
 pay for each SMS received.
@@ Line 18: / Line 20: @@
 == hosted@sl.org ==
-The Google Apps group "hosted" forwards outage notifications to several
+The alias "'''hosted''' @ '''sugarlabs.org'''" forwards outage notifications to several
-individuals and mailing lists who have services hosted at Sugar Labs.
+individuals and mailing lists who have services hosted at Sugar Labs. The alias is handled
+by our MX, therefore it won't work if [[Machine/sunjammer]] itself is down.
 Use this to notify about ahead-of-time about planned maintenance and