BugSquad/Triage Guide: Difference between revisions
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{{TeamHeader| | {{TeamHeader|QATeam}} | ||
= Bugsquad Triage Guide = | = Bugsquad Triage Guide = | ||
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=== Read the Stock Responses === | === Read the Stock Responses === | ||
The [[ | The [[QATeam/TriageGuide/StockResponses]] are general examples of the kinds of comments that triagers should add to bug reports. Please read them carefully. In most cases you can use one of them as a comment. | ||
== Triaging == | == Triaging == | ||
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=== Find what should be changed=== | === Find what should be changed=== | ||
Read the [[ | Read the [[QATeam/TriageGuide#Steps_of_Triaging]] to determine what should be changed (if anything) and how. | ||
=== Ask someone to verify your changes === | === Ask someone to verify your changes === | ||
For the first bugs we encourage you to make the changes in conjunction with a member of the bugsqad team [[ | For the first bugs we encourage you to make the changes in conjunction with a member of the bugsqad team [[QATeam/Contacts#List_of_Triagers]]. You will find them usually at #sugar on freenode. | ||
=== Make your changes === | === Make your changes === | ||
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== Steps of Triaging == | == Steps of Triaging == | ||
These are some notes how to triage the bugs in detail. In all the cases you can find the matching stock response at [[ | These are some notes how to triage the bugs in detail. In all the cases you can find the matching stock response at [[QATeam/TriageGuide/StockResponses]]. | ||
=== Verify that the bug is not a duplicate === | === Verify that the bug is not a duplicate === | ||
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=== The bug report need some logs === | === The bug report need some logs === | ||
In most of the cases the developer could use some logs to better identify the problem. Instructions on how to take logs are at [[ | In most of the cases the developer could use some logs to better identify the problem. Instructions on how to take logs are at [[QATeam/GetLogs]]. | ||
=== If the bug is not described well === | === If the bug is not described well === | ||
The bug report isn't very useful if the bug isn't described well. Some people do not read the [[ | The bug report isn't very useful if the bug isn't described well. Some people do not read the [[QATeam/BugHowto]] or are just inexperienced. Best, is to use one of the stock answers and go to the next bug :) | ||
=== If the bug is in an obsolete version of the application === | === If the bug is in an obsolete version of the application === | ||
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[[Category: | [[Category:QATeam]] | ||