Activity Library/Editors/Reviewing Guide: Difference between revisions

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= Moderating Reviews =

~~What are we looking~~ for in moderating reviews?

Guidelines for in moderating reviews:

* Ratings that don't include any comments ~~- we~~ delete.

* Ratings that don't include any comments – delete.

* Empty comments - delete

* Empty comments – delete

* Profanity, slander, personal attacks - delete

* Profanity, slander, personal attacks – delete

* Negative reviews ~~are~~ OK but with substantiated reason

* Negative reviews – OK but with substantiated reason

* Positive reviews ~~are~~ OK but with substantiated reason

* Positive reviews – OK but with substantiated reason

* Comments such as "great", "wonderful", "bad" with no further explanation - delete

* Comments such as "great", "wonderful", "bad" with no further explanation – delete

* Obvious spam

* Obvious spam – delete

* Duplicate reviews from the same reviewer ~~(historically this has happened)~~

* Duplicate reviews from the same reviewer – delete

* ~~What if they~~ include a URL~~? Likely to~~ delete ~~but use judgement~~

* Reviews that include a URL – use judgment, but probable delete

* ~~What if they~~ contain an email~~? Even more likely to~~ delete

* Reviews that contain an email address – use judgment, but probable delete

* ~~What about other languages? Attempt to use an~~ [http://babelfish.av.com web translation service], if you can generally understand it and it's OK~~. Approve~~ it. Otherwise, ~~wait until~~ a native language speaker ~~can~~ review ~~it.~~

* If the review is in a language in which you are not fluent, try using a [http://babelfish.av.com web translation service]; if you can generally understand it and it's OK, approve it. Otherwise, leave it for a native language speaker to review

* Support questions ~~should generally be in the forums, but if they are~~ also ~~reviewing it --~~ approve.

* Support questions that also contain reviews – approve

[[Category:Activity]]

[[Category:HowTo]]

@@ Line 222: / Line 222: @@
 = Moderating Reviews =
-What are we looking for in moderating reviews?
+Guidelines for in moderating reviews:
-* Ratings that don't include any comments - we delete.
+* Ratings that don't include any comments – delete.
-* Empty comments - delete
+* Empty comments – delete
-* Profanity, slander, personal attacks - delete
+* Profanity, slander, personal attacks – delete
-* Negative reviews are OK but with substantiated reason
+* Negative reviews – OK but with substantiated reason
-* Positive reviews are OK but with substantiated reason
+* Positive reviews – OK but with substantiated reason
-* Comments such as "great", "wonderful", "bad" with no further explanation - delete
+* Comments such as "great", "wonderful", "bad" with no further explanation – delete
-* Obvious spam
+* Obvious spam – delete
-* Duplicate reviews from the same reviewer (historically this has happened)
+* Duplicate reviews from the same reviewer – delete
-* What if they include a URL? Likely to delete but use judgement
+* Reviews that include a URL – use judgment, but probable delete
-* What if they contain an email? Even more likely to delete
+* Reviews that contain an email address – use judgment, but probable delete
-* What about other languages? Attempt to use an [http://babelfish.av.com web translation service], if you can generally understand it and it's OK. Approve it. Otherwise, wait until a native language speaker can review it.
+* If the review is in a language in which you are not fluent, try using a [http://babelfish.av.com web translation service]; if you can generally understand it and it's OK, approve it. Otherwise, leave it for a native language speaker to review
-* Support questions should generally be in the forums, but if they are also reviewing it -- approve.
+* Support questions that also contain reviews – approve
 [[Category:Activity]]
 [[Category:HowTo]]