BugSquad/Upstreaming bugs: Difference between revisions

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Sugar on XOs runs on Fedora Linux. There are also Sugar packages for a number of [[Supported systems|other Linux distributions]]. When Sugar is packaged for a new distribution, please add the bug tracker for that system to this page, along with a link to information on how to use it.

== Fedora specific bugs ==

To report a bug in Fedora, go to http://bugzilla.redhat.com.

Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD], because many Fedora package maintainers might be unfamiliar with Sugar. In many cases, you can get along by setting up a VM in QEMU.

Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD], because many Fedora package maintainers might be unfamiliar with Sugar. In many cases, you can get along by setting up a VM in VirtualBox or QEMU.

For hardware related bugs, the output of <tt>dmesg</tt> and <tt>lsmod</tt> is useful information to attach. For networking bugs, <tt>iwconfig</tt> and <tt>ifconfig</tt> usually provide interesting output.

Refer to the [https://fedoraproject.org/wiki/BugsAndFeatureRequests Bugs and Feature Requests] page for detailed instructions on filing Fedora bugs.

==Debian==

About [http://www.debian.org/Bugs/Reporting.en.html Debian Bug Tracking System] (BTS)

We strongly recommend that you report bugs in Debian using the reportbug program. To install and start it, simply run:

# aptitude install reportbug

$ reportbug

It will guide you through the bug reporting process step by step.

If you have questions that the interactive prompts of reportbug do not resolve, you can refer to the rest of the documentation at the link above, or ask the [http://lists.debian.org/debian-user/ Debian user mailing list].

==Ubuntu==

[https://bugs.launchpad.net/ubuntu Bugs in Ubuntu]

[https://wiki.ubuntu.com/BugSquad Ubuntu Bug Squad]

Ubuntu uses the apport/ubuntu-bug program to gather data on software problems and report bugs. Usage is

apport-bug <package name>

for non-running programs, and

apport-bug <pid>

for running programs. See

apport-bug --help

for other options.

==ALT Linux==

* [https://bugzilla.altlinux.org/ Bugzilla server at ALT Linux]

* [http://www.altlinux.org/BugTracking/BugzillaMiniHowto Bugzilla MiniHowto] (in Russian)

* [http://www.altlinux.org/ALT_Linux_Bugzilla ALT Linux Bugzilla] Documentation (in Russian)

==Mandriva==

* [https://qa.mandriva.com/index.cgi Mandriva Bugzilla]

* [http://wiki.mandriva.com/en/Development/Howto/Bugzilla Mandriva Bugzilla Howto]

==Trisquel==

* [http://trisquel.info/en/project/issues Trisquel GNULinux Issues]

==OpenSUSE==

* Developers: You can go directly to [http://bugzilla.novell.com/ Bugzilla] and report a bug.

* Non-technical users: You may try first the [http://forums.opensuse.org OpenSUSE Forums].

* [http://en.opensuse.org/openSUSE:Submitting_bug_reports Want to learn]: It is not the easiest thing that you ever did, but it is not rocket science either.

==Caixa Magica==

* [https://bugs.launchpad.net/caixamagica Bugs in The Caixa Magica Project]

* [https://help.launchpad.net/Bugs Getting started with bug tracking in Launchpad. ]

==Gentoo==

* [http://bugs.gentoo.org/ Gentoo's Bugzilla]

* [http://www.gentoo.org/doc/en/bugzilla-howto.xml Gentoo Bug Reporting Guide]

==Slackware==

From [http://www.tuxradar.com/content/slackware-made-easy Slackware made easy]:

For most of its history, since the first release in 1993, Slackware has been largely the work of one developer: California-based 42-year-old Patrick Volkerding. Pat had some assistance from other paid developers in the distro's earlier days, but now he's a one-man band - albeit with the help of bug reports and patches from the community - and uses sales of Slackware boxed sets to fund his work on the distro.

An affable chap with a quirky sense of humour, Pat's down-to-earth geekness puts many long-time Linuxers at ease. Got a question? Try Pat. Got a suggestion? Try Pat. Want to file a bug report? Try Pat. Don't worry about mailing lists, project leaders and Bugzilla accounts - Pat's your man. Indeed, he's known as The Man in Slackware circles.

Pat says that he may be reached via email at: volkerdi at slackware dot com

==Distro QA==

If you are willing to do systematic testing of packages in a particular distribution at each package release or upgrade and each distro upgrade, please add your name and data here, and e-mail [mailto:mokurai@sugarlabs.org Mokurai]. This does not entail a commitment to test every version of every package in the [http://activities.sugarlabs.org/ Sugar Labs Activity repository], just the packages included with your chosen distribution.

* [[User:Mokurai|Mokurai]] Ubuntu 11.4 Natty Narwhal

** TurtleBlocks cannot start due to missing files.

** 307206 sugar moon activity works and should be packaged—Done. Please close.

** 284968 Jigsaw fails to launch--Actually, cannot install because python-abiword is still missing.

** 307209 sugar speak activity works fine and should be packaged

** 623726 read fails to start

** 307225 sugar ruler works/should be packaged, screen resolution fix

** 460111 sugar browse fails -- libxul.so: No such file or directory

@@ Line 1: / Line 1: @@
+Sugar on XOs runs on Fedora Linux. There are also Sugar packages for a number of [[Supported systems|other Linux distributions]]. When Sugar is packaged for a new distribution, please add the bug tracker for that system to this page, along with a link to information on how to use it.
 == Fedora specific bugs ==
 To report a bug in Fedora, go to http://bugzilla.redhat.com.
-Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD], because many Fedora package maintainers might be unfamiliar with Sugar.  In many cases, you can get along by setting up a VM in QEMU.
+Please try to reproduce the bug in a [http://fedoraproject.org/en/get-fedora standard Fedora installation], or in a [https://fedoraproject.org/wiki/FedoraLiveCD Fedora Live CD], because many Fedora package maintainers might be unfamiliar with Sugar.  In many cases, you can get along by setting up a VM in VirtualBox or QEMU.
 For hardware related bugs, the output of <tt>dmesg</tt> and <tt>lsmod</tt> is useful information to attach.  For networking bugs, <tt>iwconfig</tt> and <tt>ifconfig</tt> usually provide interesting output.
 Refer to the [https://fedoraproject.org/wiki/BugsAndFeatureRequests Bugs and Feature Requests] page for detailed instructions on filing Fedora bugs.
+==Debian==
+About [http://www.debian.org/Bugs/Reporting.en.html Debian Bug Tracking System] (BTS)
+We strongly recommend that you report bugs in Debian using the reportbug program. To install and start it, simply run:
+    # aptitude install reportbug
+    $ reportbug
+It will guide you through the bug reporting process step by step.
+If you have questions that the interactive prompts of reportbug do not resolve, you can refer to the rest of the documentation at the link above, or ask the [http://lists.debian.org/debian-user/ Debian user mailing list].
+==Ubuntu==
+[https://bugs.launchpad.net/ubuntu Bugs in Ubuntu]
+[https://wiki.ubuntu.com/BugSquad Ubuntu Bug Squad]
+Ubuntu uses the apport/ubuntu-bug program to gather data on software problems and report bugs. Usage is
+ apport-bug <package name>
+for non-running programs, and
+ apport-bug <pid>
+for running programs. See
+ apport-bug --help
+for other options.
+==ALT Linux==
+* [https://bugzilla.altlinux.org/ Bugzilla server at ALT Linux]
+* [http://www.altlinux.org/BugTracking/BugzillaMiniHowto Bugzilla MiniHowto] (in Russian)
+* [http://www.altlinux.org/ALT_Linux_Bugzilla ALT Linux Bugzilla] Documentation (in Russian)
+==Mandriva==
+* [https://qa.mandriva.com/index.cgi Mandriva Bugzilla]
+* [http://wiki.mandriva.com/en/Development/Howto/Bugzilla Mandriva Bugzilla Howto]
+==Trisquel==
+* [http://trisquel.info/en/project/issues Trisquel GNULinux Issues]
+==OpenSUSE==
+* Developers: You can go directly to [http://bugzilla.novell.com/ Bugzilla] and report a bug.
+* Non-technical users: You may try first the [http://forums.opensuse.org OpenSUSE Forums].
+* [http://en.opensuse.org/openSUSE:Submitting_bug_reports Want to learn]: It is not the easiest thing that you ever did, but it is not rocket science either.
+==Caixa Magica==
+* [https://bugs.launchpad.net/caixamagica Bugs in The Caixa Magica Project]
+* [https://help.launchpad.net/Bugs Getting started with bug tracking in Launchpad. ]
+==Gentoo==
+* [http://bugs.gentoo.org/ Gentoo's Bugzilla]
+* [http://www.gentoo.org/doc/en/bugzilla-howto.xml Gentoo Bug Reporting Guide]
+==Slackware==
+From [http://www.tuxradar.com/content/slackware-made-easy Slackware made easy]:
+For most of its history, since the first release in 1993, Slackware has been largely the work of one developer: California-based 42-year-old Patrick Volkerding. Pat had some assistance from other paid developers in the distro's earlier days, but now he's a one-man band - albeit with the help of bug reports and patches from the community - and uses sales of Slackware boxed sets to fund his work on the distro.
+An affable chap with a quirky sense of humour, Pat's down-to-earth geekness puts many long-time Linuxers at ease. Got a question? Try Pat. Got a suggestion? Try Pat. Want to file a bug report? Try Pat. Don't worry about mailing lists, project leaders and Bugzilla accounts - Pat's your man. Indeed, he's known as The Man in Slackware circles.
+Pat says that he may be reached via email at: volkerdi at slackware dot com
+==Distro QA==
+If you are willing to do systematic testing of packages in a particular distribution at each package release or upgrade and each distro upgrade, please add your name and data here, and e-mail [mailto:mokurai@sugarlabs.org Mokurai]. This does not entail a commitment to test every version of every package in the [http://activities.sugarlabs.org/ Sugar Labs Activity repository], just the packages included with your chosen distribution.
+* [[User:Mokurai|Mokurai]]  Ubuntu 11.4 Natty Narwhal
+** TurtleBlocks cannot start due to missing files.
+** 307206 sugar moon activity works and should be packaged&mdash;Done. Please close.
+** 284968 Jigsaw fails to launch--Actually, cannot install because python-abiword is still missing.
+** 307209 sugar speak activity works fine and should be packaged
+** 623726 read fails to start
+** 307225 sugar ruler works/should be packaged, screen resolution fix
+** 460111 sugar browse fails -- libxul.so: No such file or directory