Infrastructure Team/Contacts
< Infrastructure Team
Revision as of 14:03, 28 October 2020 by Deejoe (talk | contribs) (→Team Contacts: link to IRC page)
Team coordinator
Support and administrative requests
Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
- User accounts
- <accounts AT sugarlabs DOT org>
- See also Service/Account
- Sugar Labs web site and wiki
- <webmaster AT sugarlabs DOT org>
- See also Service/wiki
- Git project hosting
- <gitmaster AT sugarlabs DOT org>
- See also Service/git
- Sugar Planet
- <planetmaster AT sugarlabs DOT org>
- See also Sysadmin/Planet_syndication_request, Service/planet
- DNS Management and Domains Registration
- <hostmaster AT sugarlabs DOT org>
- See also Service/Nameservers
- Other requests
- <sysadmin AT sugarlabs DOT org>
Team Contacts
- Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
- IRC: #sugar on FreeNode or #sugar-systems on FreeNode
Services status
Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).
Sysadmin Contacts
- For problems with a specific service (e.g. this wiki)
- consult the specific Service page for a list of sysadmin contacts
- For problems with a server (e.g. sunjammer)
- consult the specific Machine page for a list of sysadmin contacts
- For anything else
- your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>
Core admins
For urgent matters, the core Sugar Labs sysadmins are:
- Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
- Alex Perez, MrBIOS on #sugar / FreeNode
- Samuel Cantero, scg on #sugar
- Sam Parkinson, samdroid on #sugar
For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.