Infrastructure Team/Contacts

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Coordinators

Bernie Innocenti

Support and administrative requests

DNS administration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request

Accounts: <sysadmin AT sugarlabs DOT org>; See also Service/Account

Team Contacts

Infrastructure Team mailing-list: http://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode

Services status

http://identi.ca/group/sugarlabsstatus

This Identi.ca feed sends updates about the health status of all our services and machines. Subscribe if you want to be notified.

Notificiations for planned service outages are also posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer: consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins for sugarlabs.org can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie on #sugar, PGP 71FF4BAC
Stefan Unterhauser, dogi on #sugar or #treehouse
Sascha Silbe, silbe on #sugar
Raul Segales, rgs on #sugar

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.