Changes

Jump to navigation Jump to search
m
→‎Please Describe Bugs & Problems Here: Add upload log files . . .
Line 6: Line 6:  
* The tickets are reviewed periodically by the [[BugSquad]] and so get more [[Development Team]] attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post.
 
* The tickets are reviewed periodically by the [[BugSquad]] and so get more [[Development Team]] attention than a report in the wiki or on a mailing list, but are not as broadly announced as with a mailing list post.
 
* To get broad community attention to a problem, prepare a '''trac''' ticket AND announce it with a link to the '''trac''' ticket page in a posting to sugar-devel AT lists.sugarlab.org (or, if OLPC XO-1 hardware-specific, to devel AT lists.laptop.org).  Register your email address at http://lists.sugarlabs.org/listinfo/sugar-devel or http://lists.laptop.org/listinfo/devel to avoid delays in acceptance of your posts.
 
* To get broad community attention to a problem, prepare a '''trac''' ticket AND announce it with a link to the '''trac''' ticket page in a posting to sugar-devel AT lists.sugarlab.org (or, if OLPC XO-1 hardware-specific, to devel AT lists.laptop.org).  Register your email address at http://lists.sugarlabs.org/listinfo/sugar-devel or http://lists.laptop.org/listinfo/devel to avoid delays in acceptance of your posts.
* In your report, please include background information on your version of Sugar and any links that might be helpful for those investigating the problem.  You may also [http://wiki.sugarlabs.org/go/Sugar_on_a_Stick/Getting_Involved/Testing#Report_your_hardware_profile report your hardware profile].
+
* In your report, please include background information on your version of Sugar and any links that might be helpful for those investigating the problem.  You may also [http://wiki.sugarlabs.org/go/Sugar_on_a_Stick/Getting_Involved/Testing#Report_your_hardware_profile report your hardware profile] and upload log files as described in [[OLPC:Reporting bugs]].
 
* You may want to review [[Sugar Labs/FAQ]] for some common questions, and [[:Category:Testing]] for other testers' reports.
 
* You may want to review [[Sugar Labs/FAQ]] for some common questions, and [[:Category:Testing]] for other testers' reports.
  
60

edits

Navigation menu