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= How to announce service outages =
= How to announce service outages =
== identi.ca ==
== StatusNet ==
Parties interested in receiving these notifications subscribe to
Parties interested in receiving these notifications subscribe to
our [[Infrastructure_Team/Contacts#Services_status]] feed.
our [[Infrastructure_Team/Contacts#Services_status]] feed.
To send up/down notifications for hosts and services, send messages
To quickly notify people about unplanned outages, send status updates to
[http://status.sugarlabs.org] crafted like these examples:
!sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: maintenance downtime for solarsail in 10mins
!sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: maintenance downtime for solarsail in 10mins
== hosted@sl.org ==
== hosted@sl.org ==
The Google Apps group "hosted" forwards outage notifications to several
The alias "'''hosted''' @ '''sugarlabs.org'''" forwards outage notifications to several
individuals and mailing lists who have services hosted at Sugar Labs.
individuals and mailing lists who have services hosted at Sugar Labs. The alias is handled
by our MX, therefore it won't work if [[Machine/sunjammer]] itself is down.
Use this to notify about ahead-of-time about planned maintenance and
Use this to notify about ahead-of-time about planned maintenance and