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==Teaching Users How to File Good Bug Reports==
==Teaching Users How to File Good Bug Reports==
Users are often the best source of good bug reports.
Users are often the best source of good bug reports (Trac tickets).
==Teaching Bug Reporters How to Follow Up on Bug Reports==
==Teaching Bug Reporters How to Follow Up on Bug Reports==
Many bugreports rot because of lack of follow up from reporters.
Many bug reports rot because of lack of follow up from reporters.
==Creating Best Practices for Developer Testing==
==Creating Best Practices for Developer Testing==