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| {{TOCright}} | | {{TOCright}} |
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− | == Coordinator == | + | == Team coordinator == |
| {{:Infrastructure Team/Coordinator}} | | {{:Infrastructure Team/Coordinator}} |
| | | |
| == Support and administrative requests == | | == Support and administrative requests == |
| | | |
− | ;DNS administration | + | '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. |
− | :<hostmaster AT sugarlabs DOT org> | + | |
− | :See also [[Sysadmin/Nameservers]] | + | ;User accounts |
| + | :<accounts AT sugarlabs DOT org> |
| + | :See also [[Service/Account]] |
| + | |
| + | ;Sugar Labs web site and wiki |
| + | :<webmaster AT sugarlabs DOT org> |
| + | :See also [[Service/wiki]] |
| + | |
| + | ;Git project hosting |
| + | :<gitmaster AT sugarlabs DOT org> |
| + | :See also [[Service/git]] |
| | | |
| ;Sugar Planet | | ;Sugar Planet |
| :<planetmaster AT sugarlabs DOT org> | | :<planetmaster AT sugarlabs DOT org> |
− | :See also [[Sysadmin/Planet_syndication_request]] | + | :See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]] |
| | | |
− | ;Shell accounts | + | ;DNS Management and Domains Registration |
| + | :<hostmaster AT sugarlabs DOT org> |
| + | :See also [[Service/Nameservers]] |
| + | |
| + | ;Other requests |
| :<sysadmin AT sugarlabs DOT org> | | :<sysadmin AT sugarlabs DOT org> |
− | :See also [[Sysadmin/Shell_account_request]]
| |
| | | |
− | == Services status == | + | == Team Contacts == |
| | | |
− | http://identi.ca/group/sugarlabsstatus | + | * Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems |
| + | * [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode] |
| | | |
− | This Identi.ca feed sends updates about the health status of all our
| + | == Services status == |
− | services and machines. Subscribe if you want to be notified.
| |
| | | |
− | Notificiations for planned service outages are also posted ahead of time on our
| + | Notifications for planned service outages are posted ahead of time on our |
| "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). |
| | | |
− | == Sysadmins == | + | == Sysadmin Contacts == |
− | | |
− | Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <sysadmin ''AT'' sugarlabs ''DOT'' org>.
| |
− | | |
− | The sysadmins are:
| |
− | | |
− | * [[Machine/sunjammer]]
| |
− | ** [[User:Bernie|Bernie Innocenti]]
| |
− | ** [[User:sascha_silbe|Sascha Silbe]]
| |
− | | |
− | * [[Machine/treehouse]] / [[Machine/housetree]]
| |
− | ** [[User:Dogi|Stefan Unterhauser]]
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− | ** [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | * [[Machine/solarsail]]
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− | ** Ivan Krstic
| |
− | ** [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | * Develer ([[Machine/bender]])
| |
− | ** [[User:Bernie|Bernie Innocenti]]
| |
− | ** Stefano Fedrigo <aleph ''at'' develer.com>
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− | ** Lorenzo Mancini <lmancini ''at'' develer.com>
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− | | |
− | * OSU-OSL ([[Machine/gitorious]])
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− | ** OSL Support <support ''at'' osuosl.org>
| |
− | | |
− | * FSF
| |
− | ** FSF Sysadmin RT <sysadmin ''at'' fsf.org>
| |
− | ** Ward Vandewege <ward ''at'' gnu.org> (cure on #fsfsys)
| |
− | | |
− | * MIT Medialab
| |
− | ** ???
| |
− | | |
− | == Service specific contacts ==
| |
− | | |
− | === Wiki and Web-related services (Mediawiki) ===
| |
− | | |
− | See [[Service/wiki.sugarlabs.org]]
| |
− | | |
− | === Mailing lists (Mailman) ===
| |
− | | |
− | Info: [[Mailing_Lists]]
| |
− | | |
− | URL: http://lists.sugarlabs.org/
| |
− | | |
− | Systems Administrators: http://lists.sugarlabs.org/listinfo/systems
| |
− | | |
− | Hosted on [[Machine/solarsail]].
| |
− | | |
− | Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
| |
− | | |
− | The postmasters are:
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | === Bug Tracker (trac) ===
| |
− | | |
− | URL: http://bugs.sugarlabs.org/
| |
− | | |
− | Hosted on: [[Machine/sunjammer]]
| |
− | | |
− | The bugmasters are:
| |
− | * [[User:sascha_silbe|Sascha Silbe]]
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | | |
− | === Git project hosting (Gitorious) ===
| |
− | | |
− | URL: http://git.sugarlabs.org/
| |
− | | |
− | Hosted by '''OSL'''.
| |
− | | |
− | Technical contact: <gitmaster ''at'' sugarlabs.org>.
| |
− | | |
− | The gitmasters are:
| |
− | * Lance Albertson
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | * [[User:LFaraone|Luke Faraone]]
| |
− | | |
− | === Planet Sugar (planetplanet) ===
| |
− | | |
− | URL: http://planet.sugarlabs.org/
| |
− | | |
− | Hosted on: [[Machine/sunjammer]]
| |
− | | |
− | For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
| |
− | | |
− | The planet masters are:
| |
− | * [[User:Bernie|Bernie Innocenti]]
| |
− | * (we're looking for a new planet master)
| |
| | | |
− | = We Care (tm) =
| + | ;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts |
| + | ;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts |
| + | ;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>''' |
| | | |
− | [[Image:Barbeque computer.jpg]]
| + | == Core admins == |
| | | |
| + | For urgent matters, the core Sugar Labs sysadmins are: |
| | | |
− | [[Category:Contact]] | + | * [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4] |
| + | * Alex Perez, '''MrBIOS''' on #sugar / FreeNode |
| + | * [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar] |
| + | * [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar] |
| + | * [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7] |
| + | For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. |