For non-emergency calls, preferably send email to the administrative contact.
For non-emergency calls, preferably send email to the administrative contact.
For urgent requests, the list of systems administrators is on [[Machine/sunjammer]].
For urgent requests, the list of systems administrators is on [[Machine/sunjammer]].
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== Requesting a shell account ==
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'''Shell accounts on [[Machine/sunjammer|people.sugarlabs.org]] require a sponsor and
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are available only to core Sugar Labs contributors.'''
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Fill up the following template and send it by email to '''sysadmin''' @ '''sugarlabs''' . '''org''':
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<intended purpose of account> (cc your sponsors, if any)
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Username: <[a-z]+>
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First: <your first name(s)>
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Last: <your last name(s)>
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Email: <desired forwarding email destination for USERNAME@sugarlabs.org>
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<public ssh key(s), one per line. don't attach, paste with word-wrapping disabled>
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* Preferably sign your request with a GPG key uploaded to public keyservers and signed by at least another Sugar Labs member.
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* Accurately describe the intended purpose of your shell account. '''Insufficiently justified requests will be delayed by the sysadmins to request further details.'''