Changes

How to send an email to report a bug

=== How to send an email to report a bug ===

# Enter sugar-devel@lists.sugarlabs.org in the To: line.

# Enter sugar-devel@lists.sugarlabs.org in the To: line.

# Write a short but through explanation of the error in the Subject line.  

# Write a short but through explanation of the error in the Subject line.  

# In the body of the email describe the error completely.

# In the body of the email describe the error completely.

* Include the versions of all your software and hardware (if you know it).

::* Include the versions of all your software and hardware (if you know it).

* Report the steps you took.

::* Report the steps you took.

* Explain what you thought was going to happen and what actually happened.

::* Explain what you thought was going to happen and what actually happened.

* Also add anything else that relates to the problem and make sure it is appropriate.

::* Also add anything else that relates to the problem and make sure it is appropriate.

# Attach any log files or screenshots of the error.

# Attach any log files or screenshots of the error.

# Look the email over once and make sure you haven’t forgotten anything, and then send the email.  

# Look the email over once and make sure you haven’t forgotten anything, and then send the email.  

Attaching log files to email through Sugar.<br />

==== Attaching log files to email through Sugar. ====

 

1. In Sugar find your Log.<br />

1. In Sugar find your Log.<br />

[[File:Emailbug01.jpg|Find Log]]<br />

[[File:Emailbug01.jpg|Find Log]]<br />