Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 07:34, 29 October 2020

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode or #sugar-systems on FreeNode

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 2: / Line 2: @@
 {{TOCright}}
-== Coordinator ==
+== Team coordinator ==
 {{:Infrastructure Team/Coordinator}}
-== Services status ==
+== Support and administrative requests ==
-http://identi.ca/group/sugarlabsstatus
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-This Identi.ca feed sends updates about the health status of all our
+;User accounts
-services and machines.  Subscribe if you want to be notified.
+:<accounts AT sugarlabs DOT org>
+:See also [[Service/Account]]
-Notificiations for planned service outages are also posted ahead of time on our
+;Sugar Labs web site and wiki
-"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
+:<webmaster AT sugarlabs DOT org>
+:See also [[Service/wiki]]
-== Sysadmins ==
+;Git project hosting
+:<gitmaster AT sugarlabs DOT org>
+:See also [[Service/git]]
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+;Sugar Planet
+:<planetmaster AT sugarlabs DOT org>
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
-The sysadmins are:
+;DNS Management and Domains Registration
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
-* @solarsail
+;Other requests
-** Ivan Krstic
+:<sysadmin AT sugarlabs DOT org>
-** [[User:Bernie|Bernie Innocenti]]
-* @develer
+== Team Contacts ==
-** [[User:Bernie|Bernie Innocenti]]
-** Stefano Fedrigo <aleph ''at'' develer.com>
-** Lorenzo Mancini <lmancini ''at'' develer.com>
-* @osuosl
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
-** OSL Support <support ''at'' osuosl.org>
+* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
-* @fsf
+== Services status ==
-** Daniel Clark <dclark ''at'' pobox.com>
-** [[User:Bernie|Bernie Innocenti]]
-== Service specific contacts ==
+Notifications for planned service outages are posted ahead of time on our
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
-=== Wiki and Web-related services (Mediawiki) ===
-URL: http://sugarlabs.org/
-Hosted on [[Machine/solarsail]].
-Technical contact: <webmaster ''at'' sugarlabs.org>.
-The wikimasters and webmasters are:
-* Ivan Krstic
-* [[User:Bernie|Bernie Innocenti]]
-=== Mailing lists (Mailman) ===
-Info: [[Mailing_Lists]]
-URL: http://lists.sugarlabs.org/
-Systems Administrators: http://lists.sugarlabs.org/listinfo/systems
-Hosted on [[Machine/solarsail]].
-Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
-The postmasters are:
-* Ivan Krstic
-* [[User:Bernie|Bernie Innocenti]]
-=== Bug Tracker (trac) ===
-URL: http://bugs.sugarlabs.org/
-Hosted on: [[Machine/sunjammer]]
-The bugmasters are:
-* [[User:sascha_silbe|Sascha Silbe]]
-* Ivan Krstic
-* [[User:Bernie|Bernie Innocenti]]
-=== Git project hosting (Gitorious) ===
-URL: http://git.sugarlabs.org/
-Hosted by '''OSL'''.
-Technical contact: <gitmaster ''at'' sugarlabs.org>.
-The gitmasters are:
-* Lance Albertson
-* [[User:Bernie|Bernie Innocenti]]
-* [[User:LFaraone|Luke Faraone]]
-=== Planet Sugar (planetplanet) ===
-URL: http://planet.sugarlabs.org/
-Hosted on: [[Machine/solarsail]]
-For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
-The planet masters are:
+== Sysadmin Contacts ==
-* Ivan Krstic
-* [[User:Bernie|Bernie Innocenti]]
-= We Care (tm) =
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-[[Image:Barbeque computer.jpg]]
+== Core admins ==
+For urgent matters, the core Sugar Labs sysadmins are:
-[[Category:Contact]]
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.