Infrastructure Team/Contacts: Difference between revisions
No edit summary |
|||
| Line 2: | Line 2: | ||
{{TOCright}} | {{TOCright}} | ||
== | == Team coordinator == | ||
{{:Infrastructure Team/Coordinator}} | {{:Infrastructure Team/Coordinator}} | ||
== Support and administrative requests == | == Support and administrative requests == | ||
;User accounts | |||
:<accounts AT sugarlabs DOT org> | |||
:See also [[Service/Account]] | |||
;Sugar Labs web site and wiki | |||
:<webmaster AT sugarlabs DOT org> | |||
:See also [[Service/wiki]] | |||
;Git project hosting | |||
:<gitmaster AT sugarlabs DOT org> | |||
:See also [[Service/git]] | |||
;Sugar Planet | |||
:<planetmaster AT sugarlabs DOT org> | |||
:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]] | |||
;DNS administration | ;DNS administration | ||
| Line 11: | Line 27: | ||
:See also [[Service/Nameservers]] | :See also [[Service/Nameservers]] | ||
; | ;Other system administration requests | ||
:< | :<sysadmin AT sugarlabs DOT org> | ||
Sending email to these contacts automatically opens a ticket in our [[Service/rt|request tracker system]]. '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. | |||
== Team Contacts == | == Team Contacts == | ||
| Line 31: | Line 44: | ||
services and machines. Subscribe if you want to be notified. | services and machines. Subscribe if you want to be notified. | ||
Notifications for planned service outages are also posted ahead of time on our | |||
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | ||