Find help

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Finding help

  • Begin by reviewing the Navigation bar on the left. Each section with a triangle will expand to reveal common destinations.
  • Follow the Get started link under Sugar, to study the page Getting Started.

There you will find The Sugar Learners' manual, recommended reading for all!

Plus you will find links to Tutorials, Videos and, importantly, current release notes.


Sugar Labs FAQ - a compilation of the team FAQs

Search this wiki.

Most of the pages on this wiki are tagged on the bottom of the page by "Category:"
Have a look at this page, it has the tag Help. If you click on the tag, it will take you to an index of all other pages tagged Help.
You can see all the pages tagged 'FAQ' by following this link Category:FAQ - an index to all FAQ pages (with links for new questions)
similarly Category:Help - pages tagged as 'Help' and Category:HowTo - pages tagged as 'HowTo'

The Undiscoverable

We have tried hard to make it easy for children to discover what they can do with Sugar software without being told. But that isn't always possible. So we have a list of things that teachers should know about, and be able to demonstrate. If you find some feature of the software incomprehensible, please add it to the list, and we will see what we can do for you and everybody else who runs into the same problem. Sometimes the answer is a click of the mouse away, but not always. We are, after all, introducing children to all of human knowledge. They will inevitably need help with much of it. It took all of our ancestors many years to get this far, so it is alright if children spend a few years hitting the highlights, and getting help to do it.

<<<move down>>> Community Forums - on-line forums with lots of topics

Service - an index to Sugar Labs infrastructure services

OLPC's Support FAQ - FAQs about the XO laptop, its version of Sugar, and Activities.

Much information is applicable to the current version of Sugar (e.g., using Activities). See also OLPC Project Help and Information below.

  Former sites—these have a short history of problems, but are no longer preferred by Sugar Labs.

http://getsatisfaction.com/sugarlabs & http://launchpad.net/soas

The Sugar Learners' manual

view now: HTML.gif
Sugarlabs mainpage 07.png available as: HTML.gif or PDF.PNG 128 pages, 8.3 MBytes (for saving or printing).

The manual needs to be updated to include information regarding Sugar-on-a-Stick.

Sugar glossary

There is a glossary with commonly used acronyms available here.


Tutorials

Tutorials
Screenshots
Introduction to the Sugar Interface
Connecting to the Internet
Chatting with the Chat Activity
Chatting with the IRC Activity
Copy with drag & drop
Send a file to a friend
Backup & restore Journal
Capturas de pantalla
Introducción a la interfaz de Azúcar
Conexión a Internet
Charlando con la Actividad Chat
Charlando con la Actividad IRC
Copia con un simple arrastrar y soltar
Installation
Install SoaS in VirtualBox
Install SoaS in VMware Player
Import a VirtualBox Appliance
Importar un aparato de VirtualBox
Install with liveinst
Instalar con liveinst
Install & use liveusb-creator
Netinstall Fedora with Sugar Desktop
Burn a CD.iso on a Mac
Videos

Annotated screenshot guides to Sugar

Click on the following links to go to wiki pages with annotated screenshots covering these topics.

Introduction to the Sugar Interface

Connecting to the Internet

Chatting with the Chat Activity

  • Communicate with others on Sugar.
  • A good example of collaboration on a shared Activity.

Chatting with the IRC Activity

  • Communicate with developers and others with IRC.

Copy with drag & drop

Send file to friend

  • Note: Requires a special version of Sugar.
  • A nice way to sent a file to a friend.

Backup & restore Journal

  • Backup & restore to an attached hard drive or USB device.
  • Also works to save & retrieve individual files from the Sugar Journal that have been copied to a USB device.


Captura de pantalla comentadas en español

Haga clic en los siguientes enlaces para ir a las páginas wiki con capturas de pantalla comentadas que cubren estos temas.

Introducción a la interfaz de Azúcar

Introducción a la interfaz de Azúcar

Conexión a Internet

Charlando con la Actividad Chat

  • Comunicarse con los demás de Azúcar.
  • Un buen ejemplo de la colaboración en una actividad compartida.

Charlando con la Actividad IRC

  • Comunicarse con los desarrolladores y otras personas con IRC.

Copia con un simple arrastrar y soltar

  • Fotos de exportación
  • Importación / install <activity> archivo. XO


Installation

  Install SoaS in VirtualBox

Old Anaconda up to Fedora 17

Installing and using liveusb-creator in Sugar

Make a bootable, persistent, Live USB device from a Fedora .iso file in SoaS.

* Windows: Create a SoaS v7 Live USB

Liveusb-creator in Microsoft Windows

Install SoaS in VMware Player

Old Anaconda up to Fedora 17

* Windows: Run SoaS with VMware Player

Install VMware Player in Microsoft Windows and run SoaS.

  Fedora®
Fedora and the Infinity design logo are trademarks of Red Hat, Inc.

Install SoaS in VirtualBox using Fedora 18 Beta Anaconda

Install_using Anaconda f18 RC1 DVDx86_64

newUI Anaconda
New version of the installer for Fedora 18

  Testing Dextrose in VirtualBox

VirtualBox simulation of XO-1 software

 Build_A_Fedora_Custom_Live_CD/DVD_Remix

  • Build a Live CD/DVD .iso file with a customized kickstart file and livecd-tools in Fedora

  How to Import a VirtualBox Appliance

  • with links to Virtual Appliances to download.

  Cómo importar un aparato de VirtualBox

Install from a booted Live CD/USB with liveinst

  • The Fedora-16-Live-SoaS.iso file is a 443 MB download.
  • Installs to a 4 GB USB stick or VirtualBox 4 GB hard drive. (The procedure is adaptable for installation to a regular hard drive.)

Fedora 25 Install of Soas from a booted Live CD/USB with liveinst :NEW

Instalar desde una calzada Live CD/USB con liveinst

  • El archivo Fedora-16-en vivo-SoaS.iso es una descarga de 443 MB.
Anotado de fotografías en pantalla de una instalación
  • Se instala a 4 GB de memoria USB o VirtualBox 4 GB de disco duro. (El procedimiento es adaptable para la instalación de un disco duro normal.)

How to make a SoaS.img file for repeated installs

Netinstall of Fedora with the Sugar Desktop Environment

  • Note: Requires a high speed Internet connection!
  • Install to a hard disk or USB device.

Install sugar-desktop in Fedora with anaconda-19.6

  • Install of sugar 0.98.2 in VirtualBox
Testing of Anaconda anaconda-19.6-boot.iso

  Burning a CD from an .iso file on a Mac


Videos




OLPC Project Help and Information

For general help and information about the OLPC Project, please see these links at the The OLPC Wiki:
Official OLPC FAQ, Support FAQ, for questions about the XO laptop and its use, Support, for more support mechanisms, :Category:OLPC FAQ, and Ask OLPC a Question (in roughly that order).

Request help

If you have not found the answer you need here, try Help Requests.