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Line 12: − + − ''''' The file datastore.log may contain a list of all the files in your USB flash drive or SD card. Check and delete from there if you don't want to submit that information. Most probably it's not needed by the developers. '''''+ + + Line 18:
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If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue.
== Why ==
If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue. In most of the cases it will be easiest for you to reproduce the bug.
== Enabling debugging ==
== Enabling debugging ==
These are general steps to follow when providing logs for some bug:
These are general steps to follow when providing logs for some bug:
* Start the [[Terminal activity]].
* Start the Terminal activity.
* Type the following:
* Type the following:
echo 'export SUGAR_LOGGER_LEVEL=debug' >> /home/olpc/.xsession
echo 'export SUGAR_LOGGER_LEVEL=debug' >> /home/olpc/.xsession
* Reboot, or just restart X using ctrl+alt+erase
* Reboot, or just restart X using ctrl+alt+erase
* Perform the minimal steps to reproduce the bug.
* Perform the minimal steps to reproduce the bug.
* '''The relevant logs are in /home/olpc/.sugar/default/logs''', (e.g org.laptop.WebActivity-1.log for the log of the first Browse instance) copy them to a USB flash drive and attach to the ticket from some other computer.
* The relevant logs are in '''/home/olpc/.sugar/default/logs''', (e.g org.laptop.WebActivity-1.log for the log of the first Browse instance). You can copy them to a USB flash drive and attach to the ticket from another computer or use the Browse activity to attach them to the ticket.
Note: The file datastore.log may contain a list of all the files in your USB flash drive or SD card. Check and delete from there if you don't want to submit that information. Most probably it's not needed by the developers.
* Another interesting file to attach to the ticket is /var/log/messages.
* Another interesting file to attach to the ticket is /var/log/messages.
* You may also use <code>olpc-netlog</code> to gather all logs and XO info to a single file.
* You may also use <code>olpc-netlog</code> to gather all logs and XO info to a single file.
=== Other debugging settings ===
=== Other debugging settings ===
The file <tt>/home/olpc/.xsession-example</tt> contains other settings useful for debugging, you can copy individual lines from this or copy the entire file to <tt>/home/olpc/.xsession</tt>.
The file <tt>/home/olpc/.xsession-example</tt> contains other settings useful for debugging. You can copy individual lines from this or copy the entire file to <tt>/home/olpc/.xsession</tt>.
=== Presence service ===
=== Presence service ===
If your bug involves the presence service, you might also want to follow the steps for [[Telepathy debugging]].
If your bug involves the presence service, you might also want to follow the steps for [[BugSquad/TelepathyDebugging]].
== If you can't reproduce the bug ==
== If you can't reproduce the bug ==