Difference between revisions of "Infrastructure Team/Contacts"

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== Coordinator ==
+
== Team coordinator ==
 
{{:Infrastructure Team/Coordinator}}
 
{{:Infrastructure Team/Coordinator}}
  
== Services status ==
+
== Support and administrative requests ==
  
http://identi.ca/group/sugarlabsstatus
+
'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
  
This Identi.ca feed sends updates about the health status of all our
+
;User accounts
services and machines.  Subscribe if you want to be notified.
+
:<accounts AT sugarlabs DOT org>
 +
:See also [[Service/Account]]
  
Notificiations for planned service outages are also posted ahead of time on our
+
;Sugar Labs web site and wiki
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
+
:<webmaster AT sugarlabs DOT org>
 +
:See also [[Service/wiki]]
  
== Sysadmins ==
+
;Git project hosting
 +
:<gitmaster AT sugarlabs DOT org>
 +
:See also [[Service/git]]
  
Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+
;Sugar Planet
 +
:<planetmaster AT sugarlabs DOT org>
 +
:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
  
The sysadmins are:
+
;DNS Management and Domains Registration
 +
:<hostmaster AT sugarlabs DOT org>
 +
:See also [[Service/Nameservers]]
  
* @sunjammer
+
;Other requests
** [[User:Bernie|Bernie Innocenti]]
+
:<sysadmin AT sugarlabs DOT org>
** [[User:sascha_silbe|Sascha Silbe]]
 
  
* @solarsail
+
== Team Contacts ==
** Ivan Krstic
 
** [[User:Bernie|Bernie Innocenti]]
 
  
* @develer
+
* Infrastructure Team mailing-list: http://lists.sugarlabs.org/listinfo/systems
** [[User:Bernie|Bernie Innocenti]]
+
* IRC: [http://chat.sugarlabs.org #sugar on FreeNode]
** Stefano Fedrigo <aleph ''at'' develer.com>
 
** Lorenzo Mancini <lmancini ''at'' develer.com>
 
  
* @osuosl
+
== Services status ==
** OSL Support <support ''at'' osuosl.org>
 
  
* @fsf
+
http://identi.ca/group/sugarlabsstatus
** Daniel Clark <dclark ''at'' pobox.com>
 
** [[User:Bernie|Bernie Innocenti]]
 
  
== Service specific contacts ==
+
This Identi.ca feed sends updates about the health status of all our
 +
services and machines.  Subscribe if you want to be notified.
  
=== Wiki and Web-related services (Mediawiki) ===
+
Notifications for planned service outages are also posted ahead of time on our
 
+
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
URL: http://sugarlabs.org/
 
 
 
Hosted on [[Machine/solarsail]].
 
 
 
Technical contact: <webmaster ''at'' sugarlabs.org>.
 
 
 
The wikimasters and webmasters are:
 
* Ivan Krstic
 
* [[User:Bernie|Bernie Innocenti]]
 
 
 
=== Mailing lists (Mailman) ===
 
 
 
Info: [[Mailing_Lists]]
 
 
 
URL: http://lists.sugarlabs.org/
 
 
 
Systems Administrators: http://lists.sugarlabs.org/listinfo/systems
 
 
 
Hosted on [[Machine/solarsail]].
 
 
 
Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
 
 
 
The postmasters are:
 
* Ivan Krstic
 
* [[User:Bernie|Bernie Innocenti]]
 
 
 
=== Bug Tracker (trac) ===
 
 
 
URL: http://bugs.sugarlabs.org/
 
 
 
Hosted on: [[Machine/sunjammer]]
 
 
 
The bugmasters are:
 
* [[User:sascha_silbe|Sascha Silbe]]
 
* Ivan Krstic
 
* [[User:Bernie|Bernie Innocenti]]
 
 
 
=== Git project hosting (Gitorious) ===
 
 
 
URL: http://git.sugarlabs.org/
 
 
 
Hosted by '''OSL'''.
 
 
 
Technical contact: <gitmaster ''at'' sugarlabs.org>.
 
 
 
The gitmasters are:
 
* Lance Albertson
 
* [[User:Bernie|Bernie Innocenti]]
 
* [[User:LFaraone|Luke Faraone]]
 
 
 
=== Planet Sugar (planetplanet) ===
 
 
 
URL: http://planet.sugarlabs.org/
 
 
 
Hosted on: [[Machine/solarsail]]
 
 
 
For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
 
  
The planet masters are:
+
== Sysadmin Contacts ==
* Ivan Krstic
 
* [[User:Bernie|Bernie Innocenti]]
 
  
= We Care (tm) =
+
;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
 +
;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
 +
;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
  
[[Image:Barbeque computer.jpg]]
+
== Core admins ==
  
 +
For urgent matters, the core Sugar Labs sysadmins are:
  
[[Category:Contact]]
+
* [[User:Bernie|Bernie Innocenti]], '''bernie''' on [http://chat.sugarlabs.org/ #sugar], PGP [http://keys.sugarlabs.org:11371/pks/lookup?op=vindex&search=0x71FF4BAC 71FF4BAC]
 +
* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
 +
* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
 +
* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
 +
For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

Revision as of 13:05, 4 February 2018

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Team coordinator

Bernie Innocenti

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts
<accounts AT sugarlabs DOT org>
See also Service/Account
Sugar Labs web site and wiki
<webmaster AT sugarlabs DOT org>
See also Service/wiki
Git project hosting
<gitmaster AT sugarlabs DOT org>
See also Service/git
Sugar Planet
<planetmaster AT sugarlabs DOT org>
See also Sysadmin/Planet_syndication_request, Service/planet
DNS Management and Domains Registration
<hostmaster AT sugarlabs DOT org>
See also Service/Nameservers
Other requests
<sysadmin AT sugarlabs DOT org>

Team Contacts

Services status

http://identi.ca/group/sugarlabsstatus

This Identi.ca feed sends updates about the health status of all our services and machines. Subscribe if you want to be notified.

Notifications for planned service outages are also posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki)
consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer)
consult the specific Machine page for a list of sysadmin contacts
For anything else
your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.