Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 16:16, 6 November 2024

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
Matrix: https://matrix.to/#/#sugar-systems:matrix.org

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 2: / Line 2: @@
 {{TOCright}}
-== Coordinators ==
+== Team coordinator ==
 {{:Infrastructure Team/Coordinator}}
 == Support and administrative requests ==
-;DNS administration
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-:<hostmaster AT sugarlabs DOT org>
-:See also [[Sysadmin/Nameservers]]
+;User accounts
+:<accounts AT sugarlabs DOT org>
+:See also [[Service/Account]]
+;Sugar Labs web site and wiki
+:<webmaster AT sugarlabs DOT org>
+:See also [[Service/wiki]]
+;Git project hosting
+:<gitmaster AT sugarlabs DOT org>
+:See also [[Service/git]]
 ;Sugar Planet
 :<planetmaster AT sugarlabs DOT org>
-:See also [[Sysadmin/Planet_syndication_request]]
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
+;DNS Management and Domains Registration
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
-;Shell accounts
+;Other requests
 :<sysadmin AT sugarlabs DOT org>
-:See also [[Sysadmin/Shell_account_request]]
 == Team Contacts ==
-* Infrastructure Team mailing-list: http://lists.sugarlabs.org/listinfo/systems
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
-* IRC: #sugar on FreeNode
+* Matrix: https://matrix.to/#/#sugar-systems:matrix.org
 == Services status ==
-http://identi.ca/group/sugarlabsstatus
+Notifications for planned service outages are posted ahead of time on our
-This Identi.ca feed sends updates about the health status of all our
-services and machines.  Subscribe if you want to be notified.
-Notificiations for planned service outages are also posted ahead of time on our
 "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
 == Sysadmin Contacts ==
-* For problems with a service, such as [[Service/wiki|this wiki]], please consult the specific [[Service]] page for a list of sysadmin contacts.
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
-* For problems with a server, such as [[Machine/Sunjammer|sunjammer]], please consult the specific [[Machine]] page for a list of sysadmin contacts.
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
-* For anything else, your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''.
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-For urgencies, the core sysadmins are:
-* [[User:Bernie|Bernie Innocenti]], '''bernie''' on #sugar
-* [[User:Dogi|Stefan Unterhauser]], '''dogi''' on #sugar or [http://mibbit.com/?channel=%23treehouse&server=irc.oftc.net #treehouse]
-* [[User:sascha_silbe|Sascha Silbe]], '''silbe''' on #sugar
-* Raul Segales, '''rgs__''' on #sugar
-For non-urgent business, preferably use official administrative contacts instead of contacting individual system administrators.
-= We Care (tm) =
-[[Image:Barbeque computer.jpg]]
+== Core admins ==
+For urgent matters, the core Sugar Labs sysadmins are:
-[[Category:Contact]]
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.