Difference between revisions of "Infrastructure Team/Contacts"
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== Support and administrative requests == | == Support and administrative requests == | ||
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| + | '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. | ||
;User accounts | ;User accounts | ||
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;Other requests | ;Other requests | ||
:<sysadmin AT sugarlabs DOT org> | :<sysadmin AT sugarlabs DOT org> | ||
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== Team Contacts == | == Team Contacts == | ||
| − | * Infrastructure Team mailing-list: | + | * Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems |
| − | * | + | * Matrix: https://matrix.to/#/#sugar-systems:matrix.org |
== Services status == | == Services status == | ||
| − | + | Notifications for planned service outages are posted ahead of time on our | |
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| − | Notifications for planned service outages are | ||
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). | ||
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For urgent matters, the core Sugar Labs sysadmins are: | For urgent matters, the core Sugar Labs sysadmins are: | ||
| − | * [[User:Bernie|Bernie Innocenti]], ''' | + | * [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4] |
| − | * [[User: | + | * Alex Perez, '''MrBIOS''' on #sugar / FreeNode |
| − | * [[User: | + | * [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar] |
| − | * [[User: | + | * [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar] |
| − | + | * [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7] | |
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For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. | For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. | ||
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Latest revision as of 16:16, 6 November 2024
Team coordinator
Support and administrative requests
Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
- User accounts
- <accounts AT sugarlabs DOT org>
- See also Service/Account
- Sugar Labs web site and wiki
- <webmaster AT sugarlabs DOT org>
- See also Service/wiki
- Git project hosting
- <gitmaster AT sugarlabs DOT org>
- See also Service/git
- Sugar Planet
- <planetmaster AT sugarlabs DOT org>
- See also Sysadmin/Planet_syndication_request, Service/planet
- DNS Management and Domains Registration
- <hostmaster AT sugarlabs DOT org>
- See also Service/Nameservers
- Other requests
- <sysadmin AT sugarlabs DOT org>
Team Contacts
- Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
- Matrix: https://matrix.to/#/#sugar-systems:matrix.org
Services status
Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).
Sysadmin Contacts
- For problems with a specific service (e.g. this wiki)
- consult the specific Service page for a list of sysadmin contacts
- For problems with a server (e.g. sunjammer)
- consult the specific Machine page for a list of sysadmin contacts
- For anything else
- your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>
Core admins
For urgent matters, the core Sugar Labs sysadmins are:
- Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
- Alex Perez, MrBIOS on #sugar / FreeNode
- Samuel Cantero, scg on #sugar
- Sam Parkinson, samdroid on #sugar
- Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7
For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.