Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 16:16, 6 November 2024

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
Matrix: https://matrix.to/#/#sugar-systems:matrix.org

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 1: / Line 1: @@
-<noinclude>{{ GoogleTrans-en | es =show | bg =show | zh-CN =show | zh-TW =show | hr =show | cs =show | da =show | nl =show | fi =show | fr =show | de =show | el =show | hi =show | it =show | ja =show | ko =show | no =show | pl =show | pt =show | ro =show | ru =show | sv =show }}{{TeamHeader|InfrastructureTeam}}</noinclude>
+<noinclude>{{TeamHeader|Infrastructure Team}}</noinclude>
+{{TOCright}}
-===Sysadmins===
+== Team coordinator ==
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+{{:Infrastructure Team/Coordinator}}
-The sysadmins are:
+== Support and administrative requests ==
-* @solarsail
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-** [[User:Bernie|Bernie Innocenti]]
-** Ivan Krstic
-** Noah Kantrowitz
-* @develer
+;User accounts
-** [[User:Bernie|Bernie Innocenti]]
+:<accounts AT sugarlabs DOT org>
-** Stefano Fedrigo <aleph ''at'' develer.com>
+:See also [[Service/Account]]
-** Lorenzo Mancini <lmancini ''at'' develer.com>
-=== Mailing lists ===
+;Sugar Labs web site and wiki
+:<webmaster AT sugarlabs DOT org>
+:See also [[Service/wiki]]
-Hosted on '''solarsail'''.
+;Git project hosting
+:<gitmaster AT sugarlabs DOT org>
+:See also [[Service/git]]
-Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
+;Sugar Planet
-The postmasters are:
+:<planetmaster AT sugarlabs DOT org>
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
-* Ivan Krstic
+;DNS Management and Domains Registration
-* [[User:Bernie|Bernie Innocenti]]
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
-=== Wiki and Web-related services ===
+;Other requests
+:<sysadmin AT sugarlabs DOT org>
-Hosted on '''solarsail'''.
+== Team Contacts ==
-Technical contact: <webmaster ''at'' sugarlabs.org>.
-The wikimasters and webmasters are:
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
+* Matrix: https://matrix.to/#/#sugar-systems:matrix.org
-* Helga Schmidt <helga ''at'' helgaschmidt.com>
+== Services status ==
-* Simon Dorner <office ''at'' simondorner.com>
-* Bernie Innocenti <bernie ''at'' codewiz.org>
-=== Planet Sugar ===
+Notifications for planned service outages are posted ahead of time on our
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
-URL: http://planet.sugarlabs.org
+== Sysadmin Contacts ==
-Hosted on '''solarsail'''
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
+== Core admins ==
-The planet masters are:
-* <ffm ''at'' cluenet.org>
+For urgent matters, the core Sugar Labs sysadmins are:
-* [[User:Bernie|Bernie Innocenti]]
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.