Infrastructure Team/Contacts: Difference between revisions

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===Sysadmins===
== Team coordinator ==
Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
{{:Infrastructure Team/Coordinator}}


The sysadmins are:
== Support and administrative requests ==


* @solarsail
'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
** [[User:Bernie|Bernie Innocenti]]
** Ivan Krstic
** Noah Kantrowitz


* @develer
;User accounts
** [[User:Bernie|Bernie Innocenti]]
:<accounts AT sugarlabs DOT org>
** Stefano Fedrigo <aleph ''at'' develer.com>
:See also [[Service/Account]]
** Lorenzo Mancini <lmancini ''at'' develer.com>


=== Mailing lists ===
;Sugar Labs web site and wiki
:<webmaster AT sugarlabs DOT org>
:See also [[Service/wiki]]


Hosted on '''solarsail'''.
;Git project hosting
:<gitmaster AT sugarlabs DOT org>
:See also [[Service/git]]


Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
;Sugar Planet
The postmasters are:
:<planetmaster AT sugarlabs DOT org>
:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]


* Ivan Krstic
;DNS Management and Domains Registration
* [[User:Bernie|Bernie Innocenti]]
:<hostmaster AT sugarlabs DOT org>
:See also [[Service/Nameservers]]


=== Wiki and Web-related services ===
;Other requests
:<sysadmin AT sugarlabs DOT org>


Hosted on '''solarsail'''.
== Team Contacts ==
Technical contact: <webmaster ''at'' sugarlabs.org>.


The wikimasters and webmasters are:
* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
* Matrix: https://matrix.to/#/#sugar-systems:matrix.org


* Helga Schmidt <helga ''at'' helgaschmidt.com>
== Services status ==
* Simon Dorner <office ''at'' simondorner.com>
* Bernie Innocenti <bernie ''at'' codewiz.org>


=== Planet Sugar ===
Notifications for planned service outages are posted ahead of time on our
"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).


URL: http://planet.sugarlabs.org
== Sysadmin Contacts ==


Hosted on '''solarsail'''
;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''


For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
== Core admins ==
The planet masters are:


* <ffm ''at'' cluenet.org>
For urgent matters, the core Sugar Labs sysadmins are:
* [[User:Bernie|Bernie Innocenti]]
 
* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.