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| {{:Infrastructure Team/Content Delivery Network}} | | {{:Infrastructure Team/Content Delivery Network}} |
| [[Image:Sugarlabs systems.jpg]] | | [[Image:Sugarlabs systems.jpg]] |
|
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| == Announcing downtime ==
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|
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| === identi.ca ===
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|
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| Parties interested in receiving these notifications subscribe to
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| our [[Infrastructure_Team/Contacts#Services_status]] feed.
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|
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| To send up/down notifications for hosts and services, send messages
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| on [http://identi.ca] crafted like these
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|
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| !sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: maintenance downtime for solarsail in 10mins
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| !sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: solarsail going down now
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| !sugarlabsstatus {wiki,www,planet,lists}.sugarlabs.org: back up
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| !sugarlabsstatus beamrider: machine is unreachable, pls contact co-lo admins
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|
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| Please do not abuse this service, as some users configure their identi.ca to
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| forward notifications as text messages to their mobile phones and may have to
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| pay for each SMS received.
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|
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|
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| === hosted@sl.org ===
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|
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| The Google Apps group "hosted" forwards outage notifications to several
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| individuals and mailing lists who have services hosted at Sugar Labs.
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|
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| Use this to notify about ahead-of-time about planned maintenance and
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| possible service outages.
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|
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| Here's an example of what a notification may look like:
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|
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| Subject: develer.com: switch to new uplink, Aug 13 23:00 UTC
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|
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| The FSF sysadmins are going to relocate our virtual machine Sunjammer
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| today in the evening.
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|
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| The new host has faster processors, twice as much memory, a faster RAID1
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| array and generally better hardware. The downtime is projected to last
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| 15-30 minutes, but it may last longer in case of unexpected issues.
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|
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| Apologies for any inconvenience,
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|
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| -- Your dedicated BOFH
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|
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| Please format the subject line like in the example, provide detailed
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| explanation of what services are affected, along with an estimate of
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| time required to complete the work in average and worst-case scenarios.
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|
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| [[Category:Resource]] | | [[Category:Resource]] |