Sugar Labs/Communication channels

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Connect with Sugar Labs

Sugar has a growing community that is ready to help you. Because users and contributors span the globe, a key element to the project is communication. Mailing lists, forums, blogs, Internet Relay Chat (IRC), Jabber, email, and this wiki provide quick and easy ways to communicate.

In 2011 the community is planning to update our main website, incorporating perhaps some new activity aggregator to help the public and teachers discover valuable information about learning with Sugar. Please join with us to build these new learning tools.

Mailing Lists

to see all the Sugar Labs mailing lists. After registering your email address with the mailing list, you will receive the discussion posts or digests of the posts made to the list server. Each list maintains an archive of all its posts. A link to the archive is available on each list's info page. For example, here is a link to the Community news archive.

You may respond to a post in the archive by clicking the author's email address (at the top of the posting). This will invoke the mailto: link to the list's address with the post's subject line and message identifiers to place your post properly in the thread.

See also the One Laptop per Child (OLPC) mailing lists and archives at

A web-view of mailing lists in a forum-like interface can be found at Nabble. Keep in mind that using Nabble has the following limitations: Nabble does not support posting to more than one mailing list at a time (cross-posting) and Nabble does not index all Sugar lists.

General Lists

    It's an Education Project (IAEP) Our main mailing list for discussions of Education and Sugar
   (See a graphic Self Organising Map for an overview of the past weeks' discussions on the list.)
    Marketing Where we discuss marketing and outreach for the Sugar Learning Platform and its parent organization, Sugar Labs
    Community News The Sugar community news weekly digest

Regional Lists

    Colombia Sugar Labs Colombia discussion
    olpc-Sur A list frequented by teachers using the Sugar platform in Latin America

Project Lists

    Dextrose Deployments' XO operating system
    Sugar on a Stick (SoaS) Development of live Sugar distributions
    Summer of Code A list to support the Google Summer of Code open source development project
    Fourth Grade Math A list supporting the development of activities for the Math4 Project
    School Server A list for discussions on the School Server, XS (XO school Server)

Developer Lists

    Sugar-devel The Sugar and Activity developers' email list
   (See the graphic Self Organising Map archive for an overview of past months' discussions.)
    Bugs E-mail feed from the Sugar Labs bug tracking system
    Sugar-Desarrollo A Spanish language Sugar developers' mailing list
    olpc The Fedora-OLPC Project for OLPC XO operating systems that include a Sugar distribution
    devel The OLPC system hardware and software developers' email list

Systems Infrastructure

    Systems A list for those supporting the Sugar Labs systems infrastructure

Starting a new list

The best way to start a new mailing list is to begin a discussion on a current list that's related to the topic. Once the discussion becomes active, ask for a separate list for that topic.

When a critical mass of people are regularly discussing the same topic, email the following information to the IAEP list:

  1. The name for the new mailing list, with alternative names in case the first one is taken
  2. A description of the list, its purpose, and why it's needed (being able to say "we've been talking on this other list for a while, and the discussion has grown too big, see these archive links" is helpful)
  3. The name/email of the list administrator, and of at least one other moderator (minimum, one admin and one moderator)
  4. At least 10 names/email addresses of people who want to be the initial subscribers

IRC, Internet Relay Chat

Sugar Labs no longer uses IRC as the primary mode of communication. Matrix is the preferred mode of communication. Nevertheless, the matrix and IRC channels are bridged using Matrix Appservice IRC. IRC channel only exists for backward compatibility.

  • The IRC activity allows access to IRC from within the Sugar environment.
  • You can use a computer-based client to log in to IRC, such as Pidgin or X-Chat. This link should work for such clients: irc://
  • Or, use a browser add-on, such as CIRC (for Chrome). Current versions of Firefox are no longer compatible with add-ons, so ChatZilla will only work if you are using a sufficiently older version of Firefox.

IRC is mainly designed for group communication in discussion 'channels', but allows for personal chat and data transfer as well.

Sugar Labs is moving sugar channels from to

The Sugar Labs Community uses a series of channels in the network.

IRC channel discussion archives

  • Archives of many Sugar-related IRC channels are generated automatically by an IRC bot and are indexed here. channels

#sugar or irc:// For day-to-day Sugar development—a casual, friendly place where Sugar developers collaborate.
#sugar-meeting or irc:// A channel for scheduled Sugar Labs meetings. See the Sugar Labs event calendar. (not active, Meetings now happen on Matrix
#fedora-olpc or irc:// A channel for the Fedora development project for OLPC XOs and a Sugar distribution. See the project page. channels

#schoolserver or irc:// The meeting channel for the XS, the XO school Server.
(Not active in September 2009.)
#treehouse or irc:// The meeting channel for the Treehouse - Hosting

How to use IRC channels

  • A web-based chat for other channels is Mibbit, with nickname: (whatever you like), server:, and channel: #schoolserver (or whatever other channel you're trying to get into). It also includes an in-line translation service that is helpful when other languages are used.
  • Some helpful resources are here, and this tutorial, which also includes basic commands.
  • Learn about IRC etiquette. Try here, here, or here.
  • For IRC under sugar, install the latest Sugar IRC activity.
  • In Pidgin you can configure IRC and then Add a Chat to your Buddy list. Select the IRC channel from the drop-down menu, and enter the name of the channel. You can set Pidgin to open channels automatically whenever it starts up.
  • In a traditional IRC client, you join a channel with the /join command, for example, enter /join #sugar in the input box.
  • Connect to one of the above channels, and say hello. You will see a list of the handles (on-line names) of the people in the channel, and the conversation will appear in a scrolling window. Type your message in the command entry area, and press return.
  • Instructions for using the meeting log robot are here.


If you have a blog or blog post to highlight, see Blogs/Reviews.

Blog aggregators

These collect posts from a number of popular blogs on Sugar and OLPC.

Sugar Comets

Blogs that might join the "planets"

some random teacher and deployment blogs related to Sugar

Sugar microblogs



Possible tools for a new community site

See notes from #sugar-meeting 02 February 2011
Ask Questions Format
Lifestream is a plugin built on top of the WordPress platform. It allows you to effortlessly integrate your social network activity across the web with your blog.Out of the box, Lifestream is just streams in RSS/Atom feeds and prettying them up, but deep down it's a very flexible platform allowing developers to integrate any kind of activity they desire.
As an enterprise knowledge worker using Eureka Streams, you can build a personal profile and activity stream. Use your profile to share information about your skills and background, and your stream to post messages and links related to work.
Group streams provide teams and communities with the ability to generate conversation around events that are critical to their performance or objective. By capturing these events in the stream, team and community members can use a keyword search to quickly access information and make informed decisions.
The activity page and the start page provide knowledge workers with a simple, yet powerful, set of capabilities used to view and manage the information within Eureka Streams to make more effective decisions. On your activity page, you can view all employee and group streams you are following and easily group and filter your streams to fit your work style.
The start page is your own personal homepage. You can customize it with apps that display streams of activity or news feeds from both external and internal sources.
Planet is an awesome 'river of news' feed reader. It downloads news feeds published by web sites and aggregates their content together into a single combined feed, latest news first.
reposted to
This is the official feed for the Fedora Project, a global free software community sponsored by Red Hat.
RSS 2.0 Feed
  • Facebook is perhaps somewhat controversial, but...
There is a Facebook group page for Sugar [1] that could use some love.
  • Dailymotion is a place where we had been accumulating Sugar videos (in part because they accept .ogv).
Not sure we ever properly set up our channel but see [2].


Support Forums

Total posts: 10815 • Total topics: 2384 • Total members: 6398 • 28 October 2011

Former sites—these have a short history of problems, but are no longer preferred by Sugar Labs., &

General Discussion

Total posts: 31763 • Total topics: 3823 • Total members: 2408 • 28 October 2011

Jabber Networks

While the OLPC XO-1 is designed with mesh wireless networking built in (where users can connect to each other without having a central wireless internet router/connection), Sugar users around the world may not be able to connect with others using the platform unless it's through the Internet, since mesh networking relies on a concentration of users (for example, in a classroom, school or business environment).

Jabber networks link Sugar users to each other in order to chat, interact and collaborate. There are global Sugar Jabber networks, or regional ones hosted by organizations and individuals around the world. You can choose whichever Jabber network you wish to connect to. Connecting Sugar to one of these networks will greatly enhance your Sugar experience.


Sugar Labs contacts

Sugar Labs has an Oversight Board. The executive director is Walter Bender (walter AT sugarlabs DOT org).

We also have an ombudsman who will help mediate any disputes (ombudsman AT sugarlabs DOT org).

Journalists can call +1.857.254.1100 or e-mail Sugar Labs Public Relations (pr AT sugarlabs DOT org).

See Sugar Labs/Contacts and our community contacts index for additional contacts.


You also may contact us by mail:

Executive Director
Sugar Labs, Inc.
2021 E Ben White Blvd #240-1271
Austin TX 78741