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− | <noinclude>{{ GoogleTrans-en | es =show | bg =show | zh-CN =show | zh-TW =show | hr =show | cs =show | da =show | nl =show | fi =show | fr =show | de =show | el =show | hi =show | it =show | ja =show | ko =show | no =show | pl =show | pt =show | ro =show | ru =show | sv =show }}{{TeamHeader|InfrastructureTeam}}</noinclude> | + | <noinclude>{{TeamHeader|Infrastructure Team}}</noinclude> |
| + | {{TOCright}} |
| + | |
| + | == Team coordinator == |
| + | {{:Infrastructure Team/Coordinator}} |
| + | |
| + | == Support and administrative requests == |
| + | |
| + | '''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC. |
| + | |
| + | ;User accounts |
| + | :<accounts AT sugarlabs DOT org> |
| + | :See also [[Service/Account]] |
| + | |
| + | ;Sugar Labs web site and wiki |
| + | :<webmaster AT sugarlabs DOT org> |
| + | :See also [[Service/wiki]] |
| + | |
| + | ;Git project hosting |
| + | :<gitmaster AT sugarlabs DOT org> |
| + | :See also [[Service/git]] |
| + | |
| + | ;Sugar Planet |
| + | :<planetmaster AT sugarlabs DOT org> |
| + | :See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]] |
| + | |
| + | ;DNS Management and Domains Registration |
| + | :<hostmaster AT sugarlabs DOT org> |
| + | :See also [[Service/Nameservers]] |
| + | |
| + | ;Other requests |
| + | :<sysadmin AT sugarlabs DOT org> |
| + | |
| + | == Team Contacts == |
| + | |
| + | * Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems |
| + | * [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode] |
| + | |
| + | == Services status == |
| + | |
| + | Notifications for planned service outages are posted ahead of time on our |
| + | "It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page). |
| + | |
| + | == Sysadmin Contacts == |
| + | |
| + | ;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts |
| + | ;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts |
| + | ;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>''' |
| + | |
| + | == Core admins == |
| + | |
| + | For urgent matters, the core Sugar Labs sysadmins are: |
| + | |
| + | * [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4] |
| + | * Alex Perez, '''MrBIOS''' on #sugar / FreeNode |
| + | * [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar] |
| + | * [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar] |
| + | * [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7] |
| + | For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly. |