Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 07:34, 29 October 2020

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode or #sugar-systems on FreeNode

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 1: / Line 1: @@
-<noinclude>{{TeamHeader|InfrastructureTeam}}</noinclude>
+<noinclude>{{TeamHeader|Infrastructure Team}}</noinclude>
+{{TOCright}}
-== Coordinator ==
+== Team coordinator ==
-{{:InfrastructureTeam/Coordinator}}
+{{:Infrastructure Team/Coordinator}}
-=== Sysadmins ===
+== Support and administrative requests ==
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-The sysadmins are:
+;User accounts
+:<accounts AT sugarlabs DOT org>
+:See also [[Service/Account]]
-* @solarsail
+;Sugar Labs web site and wiki
-** [[User:Bernie|Bernie Innocenti]]
+:<webmaster AT sugarlabs DOT org>
-** Ivan Krstic
+:See also [[Service/wiki]]
-** Noah Kantrowitz
-* @develer
+;Git project hosting
-** [[User:Bernie|Bernie Innocenti]]
+:<gitmaster AT sugarlabs DOT org>
-** Stefano Fedrigo <aleph ''at'' develer.com>
+:See also [[Service/git]]
-** Lorenzo Mancini <lmancini ''at'' develer.com>
-=== Mailing lists ===
+;Sugar Planet
+:<planetmaster AT sugarlabs DOT org>
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
-Hosted on '''solarsail'''.
+;DNS Management and Domains Registration
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
-Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
+;Other requests
-The postmasters are:
+:<sysadmin AT sugarlabs DOT org>
-* Ivan Krstic
+== Team Contacts ==
-* [[User:Bernie|Bernie Innocenti]]
-=== Wiki and Web-related services ===
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
+* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
-Hosted on '''solarsail'''.
+== Services status ==
-Technical contact: <webmaster ''at'' sugarlabs.org>.
-The wikimasters and webmasters are:
+Notifications for planned service outages are posted ahead of time on our
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
-* Helga Schmidt <helga ''at'' helgaschmidt.com>
+== Sysadmin Contacts ==
-* Simon Dorner <office ''at'' simondorner.com>
-* Bernie Innocenti <bernie ''at'' codewiz.org>
-=== Planet Sugar ===
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-URL: http://planet.sugarlabs.org
+== Core admins ==
-Hosted on '''solarsail'''
+For urgent matters, the core Sugar Labs sysadmins are:
-For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
-The planet masters are:
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
-* <ffm ''at'' cluenet.org>
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
-* [[User:Bernie|Bernie Innocenti]]
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.
-= We Care (tm) =
-[[Image:Barbeque computer.jpg]]