Sugar Labs/Contacts

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Connect with Sugar Labs

Sugar has a growing community that is ready to help you. Because users and contributors span the globe, a key element to the project is communication. Mailing lists, forums, blogs, Internet Relay Chat (IRC), Jabber, and email provide quick and easy ways to communicate. Also, try our new, community-powered support site and tell us what you you think.

Mailing Lists

Visit lists.sugarlabs.org

to see all the Sugar Labs mailing lists. After registering your email address with the mailing list, you will receive the discussion posts or digests of the posts made to the list server. Each list maintains an archive of all its posts. A link to the archive is available on each list's info page. For example, here is a link to the Community news archive.

You may respond to a post in the archive by clicking the author's email address (at the top of the posting). This will invoke the mailto: link to the list's address with the post's subject line and message identifiers to place your post properly in the thread.

See also the One Laptop per Child (OLPC) mailing lists and archives at lists.laptop.org.

General Lists

It's an Education Project (IAEP)	Our main mailing list for discussions of Education and Sugar    (See a graphic Self Organising Map for an overview of the past weeks' discussions on the list.)
Marketing	Where we discuss marketing and outreach for the Sugar Learning Platform and its parent organization, Sugar Labs
Community News	The Sugar community news weekly digest
Regional Lists
Colombia	Sugar Labs Colombia discussion
olpc-Sur	A list frequented by teachers using the Sugar platform in Latin America
Project Lists
Dextrose	Deployments' XO operating system
Sugar on a Stick (SoaS)	Development of live Sugar distributions
Summer of Code	A list to support the Google Summer of Code open source development project
Fourth Grade Math	A list supporting the development of activities for the Math4 Project
School Server	A list for discussions on the School Server, XS (XO school Server)
Developer Lists
Sugar-devel	The Sugar and Activity developers' email list    (See the graphic Self Organising Map archive for an overview of past months' discussions.)
Bugs	E-mail feed from the Sugar Labs bug tracking system
Sugar-Desarrollo	A Spanish language Sugar developers' mailing list
olpc	The Fedora-OLPC Project for OLPC XO operating systems that include a Sugar distribution
devel	The OLPC system hardware and software developers' email list
Systems Infrastructure
Systems	A list for those supporting the Sugar Labs systems infrastructure

Starting a new list

The best way to start a new mailing list is to begin a discussion on a current list that's related to the topic. Once the discussion becomes active, ask for a separate list for that topic.

When a critical mass of people are regularly discussing the same topic, email the following information to the IAEP list:

1. The name for the new mailing list, with alternative names in case the first one is taken
2. A description of the list, its purpose, and why it's needed (being able to say "we've been talking on this other list for a while, and the discussion has grown too big, see these archive links" is helpful)
3. The name/email of the list administrator, and of at least one other moderator (minimum, one admin and one moderator)
4. At least 10 names/email addresses of people who want to be the initial subscribers

Forums

Support Forums

• http://getsatisfaction.com/sugarlabs - A new community-powered support site for Sugar Labs.

You can ask a question, share an idea, report a problem, and give praise.

• http://launchpad.net/soas - Our Sugar on a Stick project support site.

It includes project blueprints, bug tracking, and a place to ask questions.

• forum.laptop.org - The official OLPC community support forum.

Total posts: 9344 • Total topics: 1922 • Total members: 3757 • _{26 March 2009 (EDT)}

General Discussion

• OLPC News Forums - A popular forum site, but not frequented by core developers.

Total posts: 28249 • Total topics: 3344 • Total members: 3742 • _{26 March 2006 (EDT)}

Blogs

Planet OLPC and Planet Sugar Labs - These aggregate a number of popular blogs on Sugar and OLPC. Contact mailto:planetmaster@sugarlabs-nospam.org for adding more blogs to this feed.

IRC, Internet Relay Chat

Sugar Labs no longer uses IRC as the primary mode of communication. Matrix is the preferred mode of communication. Nevertheless, the matrix and IRC channels are bridged using Matrix Appservice IRC. IRC channel only exists for backward compatibility.

• The IRC activity allows access to IRC from within the Sugar environment.
• You can use a computer-based client to log in to IRC, such as Pidgin or X-Chat. This link should work for such clients: irc://irc.libera.chat#sugar
• Or, use a browser add-on, such as CIRC (for Chrome). Current versions of Firefox are no longer compatible with add-ons, so ChatZilla will only work if you are using a sufficiently older version of Firefox.

IRC is mainly designed for group communication in discussion 'channels', but allows for personal chat and data transfer as well.

Sugar Labs is moving sugar channels from Freenode.net to Libera.chat.

The Sugar Labs Community uses a series of channels in the irc.libera.chat network.

IRC channel discussion archives

• Archives of many Sugar-related IRC channels are generated automatically by an IRC bot and are indexed here.

---

irc.freenode.net channels

General:
#sugar or irc://irc.libera.chat#sugar	For day-to-day Sugar development—a casual, friendly place where Sugar developers collaborate.
#sugar-meeting or irc://irc.libera.chat#sugar-meeting	A channel for scheduled Sugar Labs meetings. See the Sugar Labs event calendar. (not active, Meetings now happen on Matrix
#fedora-olpc or irc://irc.freenode.net#fedora-olpc	A channel for the Fedora development project for OLPC XOs and a Sugar distribution. See the project page.

irc.oftc.net channels

General:
#schoolserver or irc://irc.oftc.net#schoolserver	The meeting channel for the XS, the XO school Server. (Not active in September 2009.)
#treehouse or irc://irc.oftc.net#treehouse	The meeting channel for the Treehouse - Hosting

• See also OLPC:Communication channels.

How to use IRC channels

• A web-based chat for other channels is Mibbit, with nickname: (whatever you like), server: irc.oftc.net, and channel: #schoolserver (or whatever other channel you're trying to get into). It also includes an in-line translation service that is helpful when other languages are used.
• Some helpful resources are here, and this tutorial, which also includes basic commands.
• Learn about IRC etiquette. Try here, here, or here.
• For IRC under sugar, install the latest Sugar IRC activity.
• In Pidgin you can configure IRC and then Add a Chat to your Buddy list. Select the IRC channel from the drop-down menu, and enter the name of the channel. You can set Pidgin to open channels automatically whenever it starts up.
• In a traditional IRC client, you join a channel with the /join command, for example, enter /join #sugar in the input box.
• Connect to one of the above channels, and say hello. You will see a list of the handles (on-line names) of the people in the channel, and the conversation will appear in a scrolling window. Type your message in the command entry area, and press return.
• Instructions for using the meeting log robot are here.

Jabber Networks

While the OLPC XO-1 is designed with mesh wireless networking built in (where users can connect to each other without having a central wireless internet router/connection), Sugar users around the world may not be able to connect with others using the platform unless it's through the Internet, since mesh networking relies on a concentration of users (for example, in a classroom, school or business environment).

Jabber networks link Sugar users to each other in order to chat, interact and collaborate. There are global Sugar Jabber networks, or regional ones hosted by organizations and individuals around the world. You can choose whichever Jabber network you wish to connect to. Connecting Sugar to one of these networks will greatly enhance your Sugar experience.

• See olpc:Jabber and
• olpc:Community Jabber Servers

Video

• We have a Sugar Labs channel at Dailymotion.
• Dailymotion also has an OLPC-compatible portal at olpc.dailymotion.com with videos encoded with the free OGG Theora/Vorbis codecs, and they have OLPC-relevant content.
• OLPC TV is dedicated to collecting videos related to OLPC. The site needs help recoding videos to play in Gnash, the Free Flash viewer.
• Video Using Sugar and Video Testing Sugar have links to other videos as well.

Sugar Labs contacts

Sugar Labs is led by its Oversight Board. The executive director is Walter Bender (walter AT sugarlabs DOT org).

We also have an ombudsman who will help mediate any disputes (ombudsman AT sugarlabs DOT org).

Journalists can call +1.857.254.1100 or e-mail Sugar Labs Public Relations (pr AT sugarlabs DOT org).

See our community contacts index for additional contacts.

Mail

You also may contact us by mail:

Walter Bender

Executive Director

c/o Software Freedom Conservancy

1995 BROADWAY FL 17

NEW YORK NY 10023-5882 USA